US Money Reserve is a precious metals dealer based in Austin, Texas. Their address is 6500 River Pl Blvd Bldg 3, Suite 400, Austin, TX 78730.
Similarly, their contact number is 855-410-4557.
They have been in the industry since 2001 and provide customers with gold and silver products to invest in. In August 2022, US Money Reserve opened a new corporate office in Scottsdale, Arizona as well.
Their product catalog consists of collectible as well as bullion products. The company has put a lot of focus on client education and provides a detailed video library, blog, charts and much more.
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People Behind US Money Reserve:
Philip N. Diehl (President)
Philip Diehl is the President and the face of the US Money Reserve. He is a former Chief of Staff of the US Treasury Department and the 35th Director of the United States Mint.
He served as the director of the US Mint from 1994 to 2000. Under his leadership, the US Mint was able to increase its annual profits from $450 million to $2.5 billion. Also, he led the creation of the popular 50 States Quarter program and oversaw the launch of the first US government-issued platinum coin when he was at the US Mint.
His work at US Mint was featured in many prominent publications including the New York Times, Fast Company, the Washington Post and Advertising Age.
Angela Roberts (Chief Executive Officer)
Angela Roberts is the Chief Executive Officer of this firm and has a proven background in business planning, mergers, strategy, acquisitions and operations.
Moreover, she was behind the analytic and KPI structure at US Money Reserve.
Apart from serving as the CEO of the precious metals firm, Angela is a columnist for the CEOWORLD magazine.
Edmund C. Moy (Senior IRA Strategist)
Edmund C. Moy is the Senior Chief Strategist at U.S. Money Reserve and is responsible for their IRA operations.
Mr. Moy served as the 38th Director of the U.S. Mint from 2006 to 2011. He has served Presidents George W. Bush and Barack Obama.
Also, Edmund Moy has spent years in the private sector as an executive with Blue Cross Blue Shield of Wisconsin.
How to Invest in a US Money Reserve IRA:
Signing up for a US Money Reserve IRA is quite simple. You would need to give the company a call and their representatives will guide you through the entire process.
However, I would recommend checking out other Gold IRA companies. There are plenty of precious metals dealers with much better reputations and transparency.
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Also, the list will help you understand what the industry’s best has to offer and what you might miss out on.
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US Money Reserve has an impressive product catalog. You will find gold, silver and almost all of the popular bullion products to invest in.
The company provides the pricing information of every product in its listing. This way, you can easily gauge how much you would be spending here. However, the lack of any platinum and palladium products might deter investors from choosing their catalog.
Both platinum and palladium have become popular investments as they allow you to make your portfolio more diverse and risk-averse.
Some of the prominent names in their gold selection include:
American Gold Eagle
Austrian Gold Philharmonic
South African Gold Krugerrand
Canadian Gold Maple Leaf
American Gold Buffalo
Pearl Harbor Gold Coin
Apart from these coins, you would also find gold bars of various sizes including 10 oz, 1 oz and 1 kg.
Their selection of silver products might just be as good as the gold selection:
American Silver Eagle
Silver Eagle Monster Box (500 Coins)
Pearl Harbor Silver Coin
Silver Legacy Coin
Iwo Jima Silver Coin
You would also find 100 oz silver bars and several certified silver coins in their catalog.
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Unfortunately, there isn’t much information available on US Money Reserve fees. The company doesn’t share who their custodian is and without that information, you cannot learn what their fees are unless you get in direct touch with them.
However, they run a few specials and mention them on their website.
For your first year, the company will waive your IRA fees if your investment is more than $25,000 and a precious metals purchase of $6,000 on select inventory. Another special is you might be able to get a silver bonus of up to $18,500 depending on your investment.
Companies like Augusta charge ZERO fees for up to 10 years and allow you to choose your own gold & silver. USMR on the other hand provides fewer options.
Apart from having two former US Mint directors in their team, there are plenty of qualities that distinguish USMR from other companies:
Free Gold Information Kit
To help new customers get more familiar with the industry, US Money Reserve offers a free gold information kit.
Customers can get this kit by simply filling out the form on their website, verifying their shipping address and that’s it. The company claims that you will receive your gold information within 5 days or less.
The free kit explains how gold acts as your wealth insurance and the ultimate diversifier. There are plenty of gold dealers who offer free kits to consumers.
Customers of US Money Reserve can make use of their buyback program as well. The company says that you can sell back the certified coins you bought from them within 30 days or later.
Buyback programs are quite attractive because they provide customers with an option to liquidate their assets quickly and without the hassle of finding a reliable buyer.
As part of its client education efforts, U.S. Money Reserve has a large video library on its website.
From client testimonials to videos explaining the uses of your favourite precious metals, you will find a variety of topics in this library.
If you’re one of those consumers who prefer watching content over reading it, their video library might seem attractive.
Blog and Other Resources
You will find a News section on their website where the company shares the latest industry insights and happenings.
It can be pretty useful for investors who like to stay up-to-date on current events.
Furthermore, the company has a ‘Charts’ section where you can find the price charts of gold, silver, platinum and palladium.
Similarly, US Money Reserve publishes special reports and guides which are all available in their free kit. At the time of writing this review, their free reports include:
25 Reasons to Own Gold
2022 Global Gold Forecast
Gold 101: Your Guide to Gold
Such a vast selection of free resources ensures that customers are well-acquainted with the various aspects of precious metals before making any final decisions.
US Money Reserve Reviews and Complaints:
US Money Reserve has received varied feedback from customers, with both positive and negative reviews. Some customers appreciate their customer support, while others have raised concerns about sales tactics and product values.
Below is a detailed look at their ratings on different review platforms:
US Money Reserve BBB Rating:
The U.S. Money Reserve BBB rating is A+ and their customer rating is 3.83 out of 5 stars based on 42 customer reviews.
Also, they have received 27 BBB complaints within the last 3 years.
It’s worth noting that the company used to have an F rating on BBB so their current rating shows they have made a lot of improvements over the years.
US Money Reserve Reviews on Google:
Their Google listing has a 3.1 out of 5-stars rating based on 41 customer reviews. While the positive reviews praise the company for having reliable customer support, the 1-star reviews complain about getting bombarded with phone calls by their sales staff.
Additional Reviews on U.S. Money Reserve:
On Yelp, the company has received 4 customer reviews and their overall rating is 1 out of 5 stars.
On the other hand, their Business Consumer Alliance profile has received 4 out of 5 stars based on 7 reviews. The precious metals dealer has received an AAA rating from BCA, the highest rating possible on the platform.
Are There Any U.S. Money Reserve Complaints? Should You Be Concerned?
Yes, I found few US Money Reserve complaints while looking for their reviews. There were a few complaints alleging that the company didn’t care about its customers and focused on the elderly.
For example, the reviewer below alleges that their 87-year-old mother was convinced to buy $60,000 worth of gold by this company. However, the coin didn’t match the value they were promised to have.
The reviewer highlights that the melt value was less than half of what she believed the value would be. Also, the reviewer alleges that USMR tells elderly consumers to not inform others about their transactions as more people knowing about them might complicate them.
Is US Money Reserve Legit? Should You Invest With Them?
While they are a legit company, I don’t think you should invest with them.
Highly specialized leadership
More than 20 years of industry experience
US Money Reserve is a legit precious metals dealer. They have been in the industry for decades and have developed a solid reputation for themselves.
Personally, I don’t recommend investing with US Money Reserve because they are not the best gold IRA providers in the industry. There are plenty of companies with much better track records and services.
Finding the perfect gold IRA can seem challenging but I have done my best to make the process as easy as possible. You can start your search by checking out my list of the best gold IRA companies of 2023 and learn what the industry’s top service providers have to offer.
Alternatively, you can check out the best gold IRA company of your state below: