Kraken Review: Good for Crypto Investments?

kraken logo
Good for Experienced Investors
Verdict
Kraken provides an impressive infrastructure along with competitive fees to enable traders. We think they are a great fit for anyone looking to expand their portfolio.
Fees & Charges
Honesty & Transparency
Reputation
Customer Service
Product Selection
User Rating0 Votes
Pros
Bulletproof security record
Wide global availability
Advanced trading tools
Cons
Not beginner-optimized
Limited phone support
4.4
Expert Score

Cryptocurrency investing has exploded over the last decade, with exchanges playing a central role in how traders buy, sell, and store digital assets. Among the sea of platforms available, Kraken has carved out a reputation for security, reliability, and global access. But is it the right choice for crypto investors today? This review breaks down Kraken’s strengths, weaknesses, and suitability for both beginner and advanced investors.

What Is Kraken?

Founded in 2011 and launched in 2013, Kraken is one of the oldest and most established cryptocurrency exchanges in the world. Headquartered in San Francisco, Kraken supports over 200 cryptocurrencies and offers a mix of trading options, including spot trading, futures, margin trading, and staking.

Kraken is known for its strong regulatory stance, global reach, and security-first approach. It serves clients in 190+ countries, making it a staple for international traders and institutions alike.

Key Features at a Glance

  • Over 200 supported cryptocurrencies
  • High-level security infrastructure
  • Advanced trading tools and APIs
  • Staking rewards for multiple assets
  • Margin trading with up to 5x leverage
  • 24/7 customer support
  • Fiat deposits in USD, EUR, GBP, JPY, CAD, and more

Let’s unpack these in more detail.

Security: Kraken’s Strongest Suit

Security is non-negotiable in crypto investing, and Kraken sets the bar high. Since its launch, Kraken has never suffered a major hack, which is rare among large exchanges.

Key Security Measures:

  • Cold storage: The majority of assets are stored offline in geographically distributed cold wallets.
  • 2FA and PGP encryption: Two-factor authentication is mandatory for logins and withdrawals; emails are encrypted for communication security.
  • Global Settings Lock (GSL): Prevents unauthorized changes to account settings.
  • Master Key: Adds another layer of protection to reset account information.

Kraken also undergoes regular penetration testing and publishes Proof of Reserves audits, which verify that it holds client assets 1:1.

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User Interface: Designed for Traders, Not Tourists

Kraken’s interface splits into two main products:

  • Kraken (Simple) – A beginner-friendly dashboard for buying, selling, and staking.
  • Kraken Pro – An advanced trading platform with real-time charts, depth books, multiple order types, and customizable layouts.

While Kraken Pro is powerful, it can be overwhelming for new users. Compared to apps like Coinbase or Gemini, the learning curve is steeper.

That said, Kraken has made strides in simplifying onboarding. Features like instant buy, recurring purchases, and mobile app support make it easier for less experienced users to participate without diving deep into technicals.

Fees: Competitive, But Not the Lowest

Kraken uses a maker-taker fee model that ranges from 0.16% to 0.26% for most spot trades, with fees dropping as monthly trading volume increases.

Here’s how it breaks down:

30-Day Volume (USD)Maker FeeTaker Fee
<$50,0000.16%0.26%
$50,001–$100,0000.14%0.24%
$100,001–$250,0000.12%0.22%

For instant buy transactions, fees can be higher—around 1.5%, which is on par with Coinbase but higher than Binance.

Margin trading and futures have their own fee schedules, generally ranging from 0.01% to 0.02%, depending on the product and volume.

Asset Selection: Solid, But Not the Deepest

Kraken offers 200+ digital assets, including major coins (BTC, ETH, SOL, ADA), stablecoins (USDT, USDC), and a growing selection of DeFi and NFT-related tokens. You’ll also find support for newer projects that meet Kraken’s listing criteria.

However, it’s not as fast as Binance when it comes to adding newly launched tokens. Kraken tends to take a more conservative, compliance-driven approach.

In addition to spot assets, Kraken supports:

  • Crypto futures for BTC, ETH, and others
  • Staking for 16+ tokens with up to 25% APY
  • Fiat on/off ramps in multiple currencies

Staking: Passive Income With Low Effort

Kraken offers on-chain and off-chain staking, allowing users to earn rewards for holding certain crypto assets.

Staking Highlights:

  • ETH, ADA, DOT, SOL, KSM, XTZ, and more supported
  • APYs vary, with some as high as 25% (KSM) and ETH around 3–5%
  • Rewards paid twice a week
  • No minimums and flexible unstaking (except ETH2, which has protocol-level restrictions)

Kraken’s staking is seamless and beginner-friendly, making it a good option for passive investors who want to earn yield without diving into DeFi platforms.

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Regulation and Compliance: By the Book

Kraken is a registered Money Services Business (MSB) with FinCEN in the U.S. It complies with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations. It also holds regulatory licenses in various jurisdictions, including:

  • Canada (FINTRAC-registered)
  • UK (FCA-registered cryptoasset firm)
  • Australia (AUSTRAC-registered)

In 2023, Kraken paid a $30 million settlement to the SEC over unregistered staking services but continues to operate within regulatory boundaries, adapting as needed.

Verdict: Kraken is one of the most regulation-conscious crypto platforms globally.


Customer Support: Reliable, But Can Be Slow During Surges

Kraken provides 24/7 live chat and support ticket systems. It also offers:

  • A detailed Help Center
  • Email support
  • Status page for outages

Most users report positive experiences with Kraken support, though during periods of high demand or market volatility, response times can slow down. Unlike some rivals, Kraken does not offer phone support, which may be a downside for users who prefer voice assistance.

Pros and Cons Summary

✅ Pros:

  • Bulletproof security record
  • Wide global availability
  • Competitive trading fees for pros
  • Advanced trading tools
  • High-yield staking
  • Fiat support in multiple currencies

❌ Cons:

  • Not beginner-optimized
  • Limited phone support
  • Slower listing of new coins
  • Higher instant buy fees

Who Should Use Kraken?

Great for:

  • Experienced traders who prioritize security
  • Long-term investors looking for a reputable platform
  • Users interested in staking and earning yield
  • Institutional investors (via Kraken Institutional)

Not ideal for:

  • Total beginners who want a plug-and-play app
  • Altcoin hunters looking for micro-cap gems
  • Traders who need ultra-low instant buy fees

Final Verdict: Is Kraken Good for Crypto Investments?

Yes—with qualifications. Kraken is an excellent platform for serious investors who care about security, transparency, and regulatory compliance. It’s not the flashiest or trendiest exchange, but it’s one of the most trustworthy and battle-tested. Whether you’re staking ETH, margin trading BTC, or simply holding a diversified portfolio, Kraken gives you the infrastructure to do it safely and efficiently.

However, if you’re a beginner or casual trader just looking to dabble, you might prefer a more intuitive platform with lower instant buy fees—at least until you’re ready for a more advanced toolset.

Bottom Line:

Kraken is one of the best crypto exchanges for security-minded, globally active investors. Just be prepared to climb a learning curve if you’re new.