GoldSilver.com, also known as GoldSilver LLC, was founded in 2005 and mostly conducts business online. Despite its being headquartered in Santa Monica, California, the company does the majority of its business online. GoldSilver.com stands out for its commitment to providing high-quality services to customers.
In addition to being a precious metals dealer, the business provides bullion customers with qualified guidance to aid in their investment decisions. The company’s goal is to change the financial industry by giving those who use its services opportunity and prosperity.
In this article, we will look into GoldSilver.com Complaints and a few other details.
For a detailed review, check out: GoldSilver.com Reviews
Management
A company’s management and leadership play major roles in its success. Owner and founder Mike Maloney is in charge of GoldSilver.com. Mike, a well-known name in the precious metals industry, authored the highly regarded book “Guide to Investing in Gold & Silver.
“The author of “Rich Dad Poor Dad,” Robert Kiyosaki, has benefited from his knowledge and assistance, which has helped him win the trust of many investors. The company’s president, Brent Harmes, is an economics expert with a bachelor’s degree, which raises the legitimacy of the business.
Products, Services, and Prices
One of the top bullion investment firms, GoldSilver.com takes pride in providing a wide selection of gold and silver bars as well as jewelry. The website offers comprehensive guides on precious metal investing that are helpful to potential investors. Additionally, buyers receive free shipping across the United States for purchases totalling more than $50,000.
New investors are given a custodian to help them with their investment objectives, and American Estate & Trust, New Direction IRA, Provident Trust, and GoldStar Trust Company are among the best investing companies for gold and silver IRAs. Although the organization offers free custodians, investors are still responsible for paying for metal storage and personal admin costs.
Using GoldSilver.com to Manage IRAs
Despite not directly offering IRAs, GoldSilver.com offers investors a wide range of IRA rollover possibilities. Investors can take control of their IRA options on their own or with the help of the available custodians. Although the absence of direct IRAs may displease some, GoldSilver.com has other advantages.
For example, when investors opt to collaborate with the business, the company sends their metal to a secure vault. They can choose depository services in a number of nations, including Toronto, Salt Lake City, Singapore, and Hong Kong if they fail to have a vault. Investors may also return their metals to the corporation if they adhere to the sell-back requirements.
GoldSilver.com Complaints: Ratings for GoldSilver.com
Numerous consumer review websites have given GoldSilver.com positive reviews, enhancing its standing in the precious metals sector. Although it is no longer accredited by the BBB, it was first accredited by the Better Business Bureau (BBB) in 2009 and had an A+ rating.
Its AAA grade from the Business Consumer Alliance (BCA) further supports its reliability. Another review website, Trustlink, gave GoldSilver.com’s website a positive grade.
GoldSilver.com Complaints
- Quality Concerns and Checkout Frustrations, Yet Appreciation for Mike and Jeff’s Work
The above user expressed disappointment with the quality of a “your choice” 10 oz silver bar compared to a similar-priced “my choice” product from another vendor, which was $1.30 cheaper. They also encountered issues during the checkout process, leading them to drive to the bank and perform a wire transfer, as the instructions were unclear. The user mentioned they might not use this method again, but they appreciated the excellent work done by Mike and Jeff, who are associated with the vendor.
- GoldSilver.com Complaints: User Raises Concerns Over Fees and Selling Losses Compared to GoldBullion
In a review of GoldSilver.com, the above user expressed dissatisfaction with the service, comparing it unfavourably to another platform, GoldBullion. According to the user, GoldSilver.com has several drawbacks:
- They charge monthly “storage fees” even for small amounts of gold storage, which other platforms may not do.
- When selling back gold to GoldSilver.com, the user experienced a 30% loss, whereas other platforms only have about a 2% loss.
- Delivery costs were also high, amounting to hundreds of dollars.
The user claimed that once purchasing from GoldSilver.com, they felt they had lost 20-30% of their money, which they found to be unreasonable and disappointing. As a result, the user questioned why anyone would choose to use GoldSilver.com over other alternatives like GoldBullion.
The Bottom Line
A trustworthy precious metals dealer, GoldSilver.com provides excellent services to both new and returning customers. The business proves its validity and dependability with a well-respected owner like Mike Maloney and pleased clients. Although the organization does not directly provide IRAs, it makes up for this by providing exceptional customer service and a variety of investing possibilities.
However, I don’t recommend investing with them.
Investing in precious metals can seem difficult. To help you find the best precious metals provider, we have created our top gold IRA companies list.
You can check it out to see what the industry’s best has to offer.
On the other hand, you can also check out the top provider of your state below: