Reviews – Everything You Need to Know (Updated 2023)
GoldSilver is a bullion dealer based in New York. Founded in 2005, the company’s owner is Mike Maloney, a prominent financier. The company allows customers to buy and sell gold and silver while also offering precious metals IRAs. They have partnered with multiple IRA custodians including STRATA Trust, Equity Trust, New Direction IRA and GoldStar Trust. However, the company has received an F rating from BBB. Also, they don’t offer any platinum or palladium products to customers.
Fees & Charges
Honesty & Transparency
Customer Service
Product Selection
Impressive product selection
Large collection of free resources
Multiple custodial partners
Mixed reviews
Received an F rating from BBB
No platinum or palladium products
Expert Score

What is

GoldSilver is a bullion dealer based in New York. Their office is located at 750 Third Avenue, Suite 702, New York, NY 10017. Similarly, their contact number is +1 888-319-8166. 

The company has been offering precious metals IRAs and products to customers since 2005. Its founder is Mike Laloney, a prominent financial influencer.

Moreover, the company has a decent collection of precious metals to offer. They provide customers with many resources on investing and precious metals. Their custodial partners include STRATA Trust Company, GoldStar Trust Company, Equity Trust Company and New Direction Trust Company.

To help customers buy products more easily, GoldSilver enables multiple payment methods. This includes PayPal, Bitcoin, Bitcoin Cash, wire transfers and credit cards. 

The company has partnered with secure vaults all across the globe as well. 

If you want to find out if this company is worth your money or not, the following review will help:

People Behind GoldSilver:

Mike Laloney:

mike maloney

The founder and owner of is Mike Laloney. 

Mike is a former Rich Dad/Poor Dad counselor and the host of Hidden Secrets of Money. At GoldSilver, you get to choose from multiple custodians when setting up an IRA. app

You can find his books on itself. In fact, the company offers his bestselling book “Guide to Investing in Gold & Silver ” for free if you sign up on their website. 

Mike is quite active on YouTube and posts new videos about precious metals investing regularly. 

Jeff Clark: phone number

Jeff Clark is a highly respected authority in the industry. He is an analyst, author and speaker. Jeff was a senior editor for Big Gold, a prominent publication. He served in that role for 10 years. 

Jeff is the son of an award-winning gold panner and has family-owned mining claims in Arizona, California and Nevada. 

How to Invest with

If you’re interested in buying gold and silver bullion, you can simply head to and create an account to begin purchasing. 

On the other hand, if you want to set up a precious metals IRA, you would have to go through several more steps. 

First, you would have to open an IRA with one of their partnered custodians. The entire process can take place online. 

Afterwards, you would need to add funds to your self-directed IRA. You can do so by either rolling over funds from your existing IRA or adding funds directly. GoldSilver facilitates both of these methods. 

Once you have added funds to your precious metals IRA, you can start adding precious metals to it. 

That’s it. This is all you have to do to get a precious metals IRA with GoldSilver. However, be cautious when adding precious metals to your IRA account because their product selection has a lot of non-IRA products. Products:

This bullion dealer has a considerable collection of gold and silver products. However, there are no platinum or palladium products which is a big downside of this firm. Both of those metals are gaining popularity as reliable investments among precious metals investors. 

Not having the option to add them to your IRA would cause you to miss out on some serious benefits. 

Still, their collection of IRA-eligible gold and silver products is quite impressive. 

Keep in mind that sells both IRA-eligible and non-IRA gold and silver products. Hence, be extremely cautious when purchasing metals from them. You don’t want to add non-IRA metals to your IRA because it can result in multiple penalties

Gold Products:

gold bullion

GoldSilver offers many popular IRA-eligible gold coins to customers: 

  • American Gold Buffalo
  • Austrian Philharmonic Gold Coin
  • Canadian Gold Maple Leaf
  • Australian Kangaroo Gold Coin
  • American Gold Eagle Coin
goldsilver products

Apart from these coins, you can also purchase gold bars of various sizes for your IRA including 10 oz, 100 oz, and 1 oz. However, a large percentage of these products are marked “Out of Stock”. 

Silver Products:

silver bullion

Just like their catalog of gold products, they have a large number of silver products available too: 

  • American Eagle Silver Coin
  • Canadian Silver Maple Leaf
  • Australian Silver Kangaroo Coin
  • Austrian Philharmonic Silver Coin reviews

Apart from these coins, you can purchase silver bars of 100 oz, 10 oz and 1 oz on However, many of these products are marked “Out of Stock” at the time of writing this review. 

For example, Silver Britannia Coin, 100 oz Royal Canadian Mint Silver Bar, and Valcambi SIlver CombiBar are some of the many products that are unavailable currently. Fees:

With this gold IRA provider, how much fees you pay will depend largely on your chosen custodian. For example, their preferred IRA custodian is Equity Trust Company. 

Equity Trust charges $50 for the initial IRA set up. However, other custodians charge differently. 

Furthermore, your storage fees with GoldSilver would depend on the size of your investment. 

The precious metals dealer charges 0.06% of your asset value per month and $4 is the minimum fee. 

For customers with smaller investments, this is a great avenue as the charges would be low. However, if your investment is around $100,000 or higher, the charges might put a serious dent in your finances. 

For example, customers with $10,000 investment would only pay $6 per month while those with $100,000 would pay $60.

goldsilver prices

This fee structure is only for non-segregated storage. If you opt for non-segregated storage, you would need to pay 0.08% of your total investment and the minimum charge is $35 per month per metal. 

So, if you have both gold and silver in non-segregated storage, you would be paying $70 minimum per month. 

Certainly, the fee structure is attractive for small investments. But if your investment size increases over time, the charges would increase accordingly. This can deter some investors from investing with GoldSilver.

Additional Highlights of

Multiple Custodians and Storage: has partnered with multiple IRA custodians. These include STRATA Trust, GoldStar Trust Company, New Direction IRA and Equity Trust. 

Among these, the preferred custodian of this company is Equity Trust. 

Similarly, they have partnered with 2 reputable storage providers, Brinks Inc and International Depository Services (IDS). 

Partnering with multiple storage providers has enabled to offer various storage locations: Singapore, Salt Lake CIty, Dallas, Toronto, Hong Kong. 

You don’t get such flexibility in terms of storage locations with many bullion dealers. 

Free Books and Guides:

There are numerous free resources available on The company’s owner is a renowned finance author and you can get one of his books for free when you sign up with them. app

They have a dedicated “Learn with Us” section where they share the fundamental benefits of investing in precious metals. However, if you’re interested in learning more, they have an active blog where they add new articles regularly. phone number

If you want to learn on the go, you can download the app as well. 

Large Video Library:

Mike Maloney has a significant online presence. His YouTube channel has over 680,000 subscribers and counting. 

That’s not all. The channel has more than 100 million views at the time of writing this review. app

He uploads new videos on his channel regularly and if you’re someone with a keen interest in precious metals, it might be an excellent resource for you. 

Many of Mike’s videos are available on the website of GoldSilver as well. 

GoldSilver Insider Program:

The bullion dealer offers a unique insider program to select investors. There, the company offers regular updates on Mike Maloney’s personal portfolio and exclusive deals. 

To join their insider program, you would need to purchase either 500 ounces of silver or 10 ounces of gold over your lifetime as a GoldSilver customer.

goldsilver insider

After reaching that threshold, you will become a member of their insider program. 

Certainly, it’s a unique feature that’s not available with many gold IRA providers. Reviews and Complaints:

GoldSilver BBB:

On BBB, this gold IRA company has received an F rating, the lowest rating of the platform. Also, they have a 1 out of 5-stars rating based on 2 customer reviews. complaints

At the time of writing this review, the company has closed 1 complaint in the last 12 months on BBB. 

GoldSilver Trustpilot: complaints

On Trustpilot, there are over 1200 reviews. 77% of these reviews give the company 5 out of 5-stars while 11% give them 4 out of 5-stars. The overall rating of the company is 4.6 out of 5-stars. 

Most of the reviews praise the company’s customer support for being helpful and friendly. complaints

For example, Annette shares that she highly recommends this firm. She says that she feels happy and lucky to have found this firm. Annette thanks the company for helping her reach goals of collecting precious metals. 

Are There Any Complaints? Should You Be Concerned?

When I was looking into the reviews on this company, I found several complaints. They were mostly about their prices while some were concerned with delivery issues. 

For example, Edward highlights that the prices of their 10 oz silver bar was substantially higher than the competition. He says he was disappointed with the checkout and having to see his bank manager to perform the wire transfer. 

goldsilver reviews

However, I must add that the company responds to every review no matter how positive or negative it is. They don’t give automated replies either. 

goldsilver reviews

The company addressed the concerns of Edward in their reply and I saw that they write personalized replies on every review. A nice highlight. 

It shows that the company puts in a lot of effort into customer support. 

Is Legit?


  • Impressive product selection
  • Large collection of free resources
  • Multiple custodial partners


  • Mixed reviews
  • Received an F rating from BBB
  • No platinum or palladium products

Yes, GoldSilver is a legitimate gold and silver dealer. The company has operated in the industry since 2005 and has a significant online presence. Its founder is a notable influencer with hundreds of thousands of followers online. 

They have a decent product selection and enable customers to choose from multiple IRA custodians including STRATA Trust, Equity Trust, New Direction IRA and GoldStar Trust Company. 

Similarly, they provide customers with multiple storage options all across the globe. They have partnered with International Depository Service and Brinks Inc to achieve this. 

Furthermore, the company provides consumers with a plethora of free investing resources. Also, their website has a large video library covering the latest topics about precious metals. 

However, they have received an F rating from the Better Business Bureau. Moreover, their product selection doesn’t have any platinum and palladium products. Hence, it’s difficult for me to recommend them as a suitable firm. 

Opening a gold IRA can help you greatly with wealth preservation, especially in an economic downturn. 

However, finding the right gold IRA provider is crucial. Their fee structure, service quality, and product selection are all aspects you must keep in mind when selecting them. 

That’s why I recommend checking out multiple gold IRA companies before choosing one. Also, it always helps to consult a retirement advisor when making such decisions. 

If interested, you can check out the best gold IRA companies of this year here. 

Have you dealt with GoldSilver? How was your experience? Share it below!