Apmex BBB Review

Apmex is one of the major online bullion dealers in the United States. They have been in business since 2000 and provide over 20,000 goods, including gold, silver, platinum, and palladium metals.

Apmex logo

The address of their headquarters is 226 Dean A. McGee Ave., Oklahoma City, OK 73102. Likewise, their phone number is 1800-375-9006.

Since its inception, the company has grown significantly and has hundreds of reviews on various consumer platforms.

The company’s website is easy to use, which makes the purchasing procedure simple for clients. However, it is imperative to read reviews and become familiar with APMEX’s policies before making a purchase.

They provide a range of bullion goods in addition to commemoratives, foreign currencies, and coins dated before 1933. In order to meet the varied demands of its customers in the investment and collector markets. The company strives to provide competitive prices and a large assortment of precious metals.

With a greater understanding of APMEX after reading this Apmex BBB Review article, You can make an informed decision about whether to move forward with your purchase.

For a detailed review, check out: Apmex Reviews

What Does APMEX Offer?

Both buyers and sellers can purchase a range of precious metals products and services from APMEX. APMEX offers the following main services:

Apmex products
  • Items made of precious metals: 

APMEX offers a wide range of precious metal items, including gold, silver, platinum, and palladium, in the form of coins, bars, and rounds that customers can purchase. Additionally, they sell foreign currency, coins from before 1933, and souvenirs.

  • Affordable Prices: 

In order to draw in both new and existing investors, APMEX strives to offer competitive prices on its precious metals products.

  • Shipping: 

The only extra cost associated with buying products from APMEX is delivery, which APMEX calculates according to the size of the order. For orders of $99 or more, delivery is free.

You can obtain a free $50,000 account transfer using ACH (Automated Clearing House).

By bank wire 

For bank wire transfers, there is a $25 transaction fee if your account balance is less than $10,000.

Commercial Check

APMEX will provide first-class postal payment for precious metal sales up to a maximum of $25,000 in value.

Trade for a Good

You can exchange your precious metals over the phone for different goods.

Easily navigable website

Customers may browse and place orders easily on APMEX’s website because of how simple it is to use.

  • Trust and security: 

Since APMEX is a respected business with a lengthy history in the precious metals market, its clients have faith in them.

  • Customers’ needs: 

APMEX is renowned for providing top-notch customer service, answering questions from clients, and guiding them through the buying or selling process.

It’s crucial to remember that APMEX may occasionally adjust the services and offerings it offers. Visit APMEX’s official website or get in touch with their customer care for the most current and complete information.

Apmex BBB Review

On Better Business Bureau website, Apmex has received 3/5 stars and an A+ rating based on numerous customer reviews and complaints.

Apmex BBB Review

Missing Package and Unsatisfactory Resolution

Apmex customer complaint

The user describes themselves as a loyal buyer from APMEX, having purchased approximately 150 ounces of silver from the company. However, their recent experience has left them deeply dissatisfied. About a month ago, the user requested a signed delivery for their package due to living in a high-crime area. Despite their request, the package was marked as delivered with no signature, and they never received it at their mailbox or front door.

After waiting for over 30 days, the user reached out to APMEX’s claims department, seeking a resolution for the issue. To their dismay, they were informed that they need to file a police report for the missing package. Feeling that APMEX is responsible for the mishap, the user expresses frustration at having to take time out of their day to handle the problem caused by the company.

The user emphasizes their long-standing loyalty and value as a customer, expecting APMEX to do what is right to resolve the situation. The lack of satisfactory resolution has left the user deeply dissatisfied, leading them to express their intention to take their business elsewhere until the matter is adequately addressed by APMEX.

Dissatisfaction with APMEX

Apmex BBB Review

The user expresses dissatisfaction with their experience with APMEX, stating that the company has the highest prices and that their customer service is not satisfactory. They complain about the slow shipping service, which has led to a negative impression. The user admits that they did not compare pricing before making purchases, taking responsibility for not doing their homework.

Having spent a considerable amount of money at APMEX, the user feels that they have lost money due to the perceived high prices. They also criticize the company’s website, mentioning that while it appears to have a vast selection, a significant number of products listed are out of stock. They express frustration with APMEX for not removing items that have not been available for years and are unlikely ever to be restocked.

Overall, the user believes that there are better options available than APMEX and expresses their disappointment with the company’s pricing, customer service, shipping, and website inventory management.

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APMEX BBB Review: Conclusion

Popular online bullion dealer APMEX is renowned for its trustworthiness and first-rate customer service. They provide a comprehensive range of precious metal items, including coins, bars, and rounds of gold, silver, platinum, and palladium.

To satisfy the various needs of investors and collectors, the company aims to offer affordable prices and a wide selection of precious metals. Before making a purchase, buyers must read Apmex BBB Review and familiarise themselves with APMEX’s policies.

Even while APMEX has a good reputation, individual experiences can differ, so it’s important to make judgments based on one’s own needs and preferences.

Before you make any final decision, I recommend checking out our top gold IRA providers.

There, you will find out what the industry’s best has to offer. Also, it will ensure you make an informed decision.

Or, you can check out the best gold dealer in your state below:

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