Apmex Complaints

APMEX, also known as the American Precious Metals Exchange, is a reputable company that is one of the largest precious metal traders in the country.

Apmex logo

In the United States, a renowned precious metal exchange was founded and has since grown. APMEX offers a wide range of precious metals for buy and sale.

Furthermore, you can take advantage of the site’s storage. For example, special deals such as a Bullion Card and a precious metals IRA.

However, in this article, we will look into whether Apmex complaints are genuine and what other customers have to say.

For a detailed review, check out: Apmex Reviews

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Below are some Apmex Complaints –

  1. APMEX Complaints: Unfulfilled Orders and Frustration
Apmex Complaints

The above person shared that they placed an order for coins with APMEX but never received the delivery. The person expresses their dissatisfaction, calling the situation a scam and expressing anger through the use of an angry emoji. They contrast this experience with their positive history using Vouwallet, a different platform for ordering coins. He describes it as always providing a great experience. They express regret for not sticking with Vouwallet instead of trying APMEX. Overall, the person feels let down and disappointed by their experience with APMEX.

  1. Dissatisfaction with APMEX’s Slow Shipping Times
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The above person is a long-time customer of APMEX, and recently made a purchase from the company. However, they express dissatisfaction with the slow shipping process. Despite receiving payment promptly the next day after the purchase. APMEX frustrates the customer by taking around a week before shipping their item. The person remarks that APMEX always processed and shipped previous orders the following day, making the current delay unacceptable in their view. Feeling dissatisfied with the current situation, the customer contemplates their future dealings with APMEX. He suggests that they might refrain from making further purchases until the company addresses the issue of very slow shipping times.

  1. APMEX: Attractive Prices Masked by Hidden Fees and Poor Customer Service
Apmex Complaints

APMEX, a precious metal dealer initially appears to offer attractive prices received expressions of frustration, and is being cheated by numerous customers. Complaints have surfaced regarding delayed or completely ignored refunds, leading many to believe that APMEX may have a deliberate intention to defraud its customers.

To safeguard their hard-earned money, he advised them to exercise caution and avoid engaging with the company. Instead, opting for reputable and trustworthy precious metal dealers he recommended, as these companies prioritize transparency and customer satisfaction.

One customer, who experienced difficulties in obtaining a refund from APMEX, sought the assistance of 𝐑𝐞𝐜𝐨𝐮𝐩𝐗. The decision was made, considering the strict policies regarding such reviews.

Please note that the review’s primary aim is to help as many people as possible. Raise awareness about the potential risks associated with dealing with APMEX.

  1. Unfortunate Experience with APMEX Leads to Loss of Customer Trust
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The above person recently had a disappointing encounter with APMEX after ordering two rolls of old pennies through Walmart. The customer received an empty envelope through their mail slot four days after placing the order, leading them to believe that someone had tampered with the package and stolen its contents or that the package was never shipped in the first place.

Seeking assistance, the customer contacted Walmart, but the representative was unable to offer any resolution. Instead, they directed the customer to reach out to APMEX directly. APMEX’s response came 24 hours later, advising the customer to file a police report. The customer promptly followed this advice and filed a report.

In a subsequent email, APMEX mentioned that they had conducted an internal investigation, but found nothing amiss. Unwilling to accept this outcome, the customer firmly asserted their refusal to do so.

In contrast to other online vendors’ past experiences, where missing or damaged items result in swift refunds or replacements. Unsatisfactory encounter has led the customer to lose faith in APMEX’s commitment to customer satisfaction, ultimately deciding not to place any future orders with the company. The customer feels that APMEX prioritizes its interests over those of its customers, leaving them feeling neglected and undervalued.

APMEX Complaints: Summary

One of the largest and most reputable precious metal dealers in the US, APMEX offers a variety of precious metals for sale and purchase, including coins, gold, and silver. Few consumers are pleased with the business, others have complained about APMEX’s lengthy shipping periods, extra costs, and subpar customer support.

Some people prompted by this doubt the business’ dedication to customer satisfaction and look into finding different, more trustworthy precious metal vendors. To protect one’s hard-earned money when dealing with APMEX, it is essential to use caution and be aware of any potential risks.

Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer in your state and choose accordingly.

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