Is Preserve Gold Reliable? (Reviews, Complaints & Lawsuit Explained)

Preserve Gold Reviews 1
Preserve Gold
Preserve Gold is an exceptional company. I recommend them to bullion investors and IRA investors alike. They have great customer support and an amazing catalog.
Fees & Charges
Honesty & Transparency
Customer Service
Offer free resources
Low min. investment
Great customer support
No international shipping
Expert Score

This is a detailed and comprehensive analysis of Preserve Gold, a gold IRA services firm based in Los Angeles, California.

If you’re an investor looking to buy or invest into precious metals, this risk assessment report will help you decide. I have reviewed 250+ gold investments companies on and I can tell you one thing: Preserve Gold stands out.

How did a new company achieve that feat? Read on to find out:

Who Owns Preserve Gold? How Experienced are They?

Preserve Gold is run by Daniel Boston. He launched the company in 2022 and has led it to its current success.

Preserve Gold logo

Daniel emphasizes Preserve Gold’s dedication to customer transparency and education throughout every aspect of each transaction. They are so confident in their products and services that they offer clients a 24-hour satisfaction guarantee.

Is There a Preserve Gold Lawsuit Investors Should Worry About?


There isn’t any lawsuit against Preserve Gold which is a great sign.

Lack of legal action against a company is a green flag.

Checking a company’s legal background before investing is crucial for several reasons. It helps manage risk, as legal problems can lead to financial penalties and affect the company’s performance.

Ensuring compliance with laws and regulations is vital, as non-compliance can result in fines and impact operations.

It also provides insights into corporate governance, indicating how well the company is managed.

Legal issues can drain financial resources and damage the company’s reputation, affecting profitability and market value. Finally, ongoing legal disputes may signal future problems, hindering growth. In short, a legal check is a key part of due diligence, helping investors make informed decisions and avoid unnecessary risks.

How do you Open a Preserve Gold IRA?

Preserve Gold allows you to start a self-directed IRA in three steps. First, you’ll speak with a precious metal professional. Preserve Gold’s experienced specialists use a “no-pressure sales strategy” to answer your questions and help you choose the best metals for your IRA.

The next step is to file documentation. Once your paperwork is completed, your funds will be instantly transferred to your account within three business days. Finally, you’ll purchase your metals and decide where to store them, either at home or in an IRA-approved vault.

My Experience with Preserve Gold

My personal experience with Preserve Gold went very well. A little quirk that put a smile on my face was the little icon present on the corner of their website showcasing their accessibility settings.

When you click on it, you get multiple options to make the website easier to read.

This attention to detail highlighted for me, how much care they put into theri website.


And if they are so careful with their website, imagine how much care they put in towards their clients.

I have conversed with some of their team members. Their cheerful attitudes and knowledge of gold IRAs made it easier for me to recommend them to new investors.

Overall, my personal experience with Preserve Gold was great.


What Products does Preserve Gold Offer?

Preserve Gold boasts an exceptional catalogue of precious metals, offering a diverse range that includes gold, silver, platinum, and palladium. For investors seeking metals suitable for their Individual Retirement Accounts (IRAs), as well as other precious metals, the company provides a comprehensive selection.

Within this wide array of offerings, investors will find a rich selection of products that cater to their specific interests:

Preserve Gold Products


The collection includes esteemed options such as the American Gold Eagle, American Gold Eagle Proof, Gold Twin Maples, and the South African Krugerrand.


For silver enthusiasts, Preserve Gold offers a captivating range, featuring items like the American Silver Eagle, Silver Twin Maples, Morgan Silver Dollar, and Peace Silver Dollar.


Investors seeking platinum can explore the collection that includes the Platinum Kangaroo, Platinum War of 1812, Platinum Britannia, Platinum Koala, and Platinum Bars.


Palladium enthusiasts are not left behind, as Preserve Gold showcases notable options such as the Palladium Bermuda Sea Venture, Palladium Maple Leaf, and Palladium Bars.

To facilitate convenient purchases, Preserve Gold accepts various payment methods, including personal checks, cashier’s checks, ACH transfers, money orders, and credit cards. Once payment clears, a dedicated specialist will reach out to the customer with tracking numbers for their order.

To ensure peace of mind, all purchases are fully insured and shipped via UPS, with discreet labels for security purposes. Moreover, the company goes the extra mile in customer care by contacting clients after the delivery to ensure their complete satisfaction.

What I Like About Preserve Gold:

Praiseworthy Customer Support

As you’ll read in our sentiment analysis of Preserve Gold, they have received a lot of praise from their clients due to their customer support. The company boasts of offering a 24-hour satisfaction guarantee to their clients.

Not only that, they focus heavily on personalization, something you don’t find easily.

Extensive Focus on Client Education

Customers will find a plethora of educational resources. When you get in touch with one of their experts to open a gold IRA, their team will first focus on educating you so you can understand which precious metals would suit your needs.

You can contact a Preserve Gold expert here.

Low Minimum Investment

Preserve Gold only requires you to invest $10,000 to open a gold IRA. This is a great minimum limit for beginners.

That’s not all.

Depending on your account size, you might even get up to $15,000 worth of precious metals free for your IRA.

Free Safe for Home Storage and Fast Shipping

Here’s an exclusive offer from Preserve Gold:

  • Free safe for home storage of precious metals
  • 2-day shipping

If you’re a cautious investor like me, I’m fairly certain that you’d love this offer. I like the idea of storing precious metals at home.

However, it’s worth noting that the precious metals you store at home are not the ones you can add to your gold IRA. IRS has strict rules for them.

You can learn more about them here: Home Storage Gold IRA Explained

What I didn’t Like About Preserve Gold:

Lack of Pricing Details on the Website

One thing that bugged me was the lack of pricing details on their site.

However, it’s not a major issue.

The accessibility of their customer support ensures that you can get a quote instantly.

Furthermore, the fluctuating prices of gold and silver make it difficult for any company to add a fixed price on their website.

So, I can’t blame them for not adding a fixed pricing section.

What do Preserve Gold Reviews Say? (BBB, Google and Trustpilot)

On the Better Business Bureau website, Preserve Gold has 4.93 stars out of 5-star ratings. The business has 27 customer reviews.

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On Trustpilot, Preserve Gold has an excellent rating. Customers praised the company’s knowledgeable staff, rapid shipping and its services. The company has 4.7 star out of 5 star ratings.

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On Google, Preserve Gold has 4.8 stars out of 5-star ratings based on various customer reviews. There are 34 customer reviews on Google, and most of them are positive. Customers praise the company’s excellent customer service, professionalism, and expertise.

Sentiment Analysis of Preserve Gold Reviews:

Sentiment Analysis involves using AI and other tools to identify the common emotions expressed. In this case, we analyzed 100+ Preserve Gold reviews and found the following themes in common:

Customers Praise the Company’s Customer Support

According to our findings, most of the reviewers love the detailed customer support Preserve Gold offers. This was a major reason why we added them on our list of the best gold IRA companies of 2024.

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Quality of Client Resources is Exceptionally High

Considering how small Preserve Gold is, I was surprised to find how many customers praised their provided resources.

This is where their unique approach towards personalization comes in .

While other companies might direct you towards a pre-recorded video, Preserve Gold focuses on offering you personalized education. It’s a huge perk to be honest.

They highlight this in their About page as well. The company strives to solve the problem of investing education. Very few companies have actually put in honest work in educating their clients.

The only other name that comes to my mind is Augusta Precious Metals.

Absence of Complaints

If you’d go looking for Preserve Gold complaints, you wouldn’t find any. Due to the accessibility of their customer support team, their clients don’t need to go on Trustpilot or other third-party platforms to share their grievances.

Most of their customers share a problem with their support staff and get a solution promptly. Honestly, this is the main benefit of working with these guys.

I have seen gold IRA companies that blatantly ignore their customers after getting their money. With Preserve Gold, you can work freely and without worries.

They are a breath of fresh air in the gold IRA industry.

A brief explanation of Sentiment Analysis:

Sentiment analysis is like reading a room to figure out the mood. Imagine you’re at a party and you want to know if people are having a good time. Instead of asking everyone, you listen to what they’re saying and how they’re saying it. Are they laughing and talking loudly, or are they whispering and frowning? By observing, you get a sense of the overall vibe — happy, sad, excited, or bored.

In the digital world, sentiment analysis works similarly, but instead of listening to voices, it examines texts — like tweets, reviews, or comments. It’s a computer doing the “listening,” using algorithms to understand if the words and phrases are positive, negative, or neutral. For example, it can look at a movie review and decide whether the reviewer loved, hated, or felt indifferent about the movie.


Preserve Gold is a gold Individual Retirement Account (IRA) company that specializes in providing retirement investment solutions through precious metals. Catering to individuals looking to diversify their retirement portfolios beyond traditional stocks and bonds, Preserve Gold offers a secure way to invest in gold, silver, platinum, and palladium. This diversification aims to hedge against inflation and market volatility, offering a more stable long-term investment strategy.

The company stands out for its customer-centric approach, focusing on educating clients about the benefits and processes involved in investing in precious metals IRAs. Preserve Gold guides clients through every step of the process, from rolling over existing retirement accounts into a precious metals IRA to selecting the right mix of metals for their investment goals.

A key feature of Preserve Gold’s services is the direct purchase and storage of physical precious metals. The company partners with reputable depositories to ensure the safekeeping of clients’ investments, providing peace of mind and security. Furthermore, Preserve Gold prides itself on transparency, with no hidden fees and clear communication about costs and procedures.

For those concerned about market uncertainties and looking to protect their retirement savings with tangible assets, Preserve Gold offers a viable solution. Its commitment to integrity, expertise in precious metals, and focus on customer education and service make it a trusted choice for individuals planning for a financially secure retirement.