PGS Gold And Coin Reviews

PGS Gold and Coin
PGS Gold and Coin
PGS Gold and Coin is a highly experienced bullion dealer. However, they have received mixed reviews online and they don't disclose any fee-related information online.
Fees & Charges
Honesty & Transparency
Customer Service
Decent product selection
Lack of transparency
Risk of hidden fees
Received multiple complaints for poor customer support
No specialization
Expert Score

What is PGS Gold And Coin?PGS Gold And Coin Locations, Timings, Email, Phone, Services

PGS Gold and Coin is a leading precious metals dealer and coin firm in Illinois, USA. The company was founded in 2008 and has since expanded to multiple locations throughout the Chicagoland area.

PGS Gold And Coin Logo

They claim to provide collectors, investors, and enthusiasts with great customer service, reasonable pricing for their high-quality products, and expert guidance.

According to PGS Gold and Coin, they are more than just a gold business that sells coins. They are specialists dedicated to assisting investors in selecting the best goods for their portfolios. 

The company’s representatives have several years of experience in the numismatic sector and have been trained as professional graders by PCGS and NGC.

PGS Gold and Coin has multiple locations in Illinois that are open Monday through Friday. If you are not in Illinois, you can also purchase through their online store.

Furthermore, PGS Gold and Coin offer an extensive range of products to meet the different interests and needs of collectors and investors.

  • Address: 830 W Northwest Hwy #7, Palatine, IL 60067, United States
  • Phone: +1 847-348-6447
  • Timing: Mon – Fri 10 am – 6 pm, Sat 10-3 pm, Sun Closed
  • Email:
  • Website:

People Behind PGS Gold And Coin: CEO, Owner, Co-Founders & MoreWho owns PGS Gold And Coin? What is the management team behind PGS Gold And Coin?

PGS Gold And Coin does not reveal any information about its team members. This could be a red flag for potential investors who want to know who manages the company and how honest he has been in this industry with its prior clients.

However, after looking deeper, we only found a few names: Eve Ratkovich, the company’s owner and president, and Aaron Ratkovich, the manager. Unfortunately, there is no further information is available about them on any platform.

About Owner & Manager

Aside from these names, we did not find any information about the employees.

PGS Gold And Coin Products: Bullion Coins, Bars, And Rare CoinsAll products offered by PGS Gold And Coin

PGS Gold and Coin provides a variety of products and services to investors looking to diversify their portfolios.

Let’s look at what the company has to offer:


Whether they shop in-store or online, investors can buy and sell a wide range of things.

PGS Gold & Coin Products

Here’s a brief overview of some of the products they buy:

  • Coins: include silver dollars, foreign coins, antique coins, and 90% silver coins.
  • Currency:  include US currency, Confederate currency, and foreign currency.
  • Precious metals and jewellery: platinum, gold, and silver jewellery, scrap jewellery, diamond jewellery
  • Collectables: Stamps, comic comics, and musical instruments are examples of collectables.

Please keep in mind that this is only a sampling of what PGS Gold and Coin has to offer on their website. PGS offers a diverse range of precious metals and rare coins, providing investors with many options. Visit their website for a detailed list of what they buy.


In addition to the company’s wide range of products, they also offer a number of services to help investors in making the most significant decisions for their needs.

PGS Gold & Coin Services

Here is a list of some of the services they provide:

Coin and Jewelry Appraisals & Consignments

Appraisals are required when selling coins and jewels. All investors seek to maximise their profits. When you want to sell your assets, PGS Gold and Coin provides coin and jewellery assessment.

PGS Gold and Coin provides a quick appraisal of your valuables. You can expect an evaluation from one of their qualified appraisers within two hours.

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Safe Deposit Box Appraisals

Safe deposit box appraisals are also available from PGS Gold and Chain. These appraisals are intended to be simple and easy for your safe deposit box or other vaulted valuables.

Unlike standard insurance, PGS does not need investors to furnish a list and description of the property.

PGS evaluates items in your home or family estate and examines the contents of an on-site bank safe deposit box. 

PGS Gold and Coin also provides valuations for bankruptcy, divorce, and inheritance. The company’s competent and knowledgeable appraisal staff has more than 30 years of expertise in providing clients with appraisal services.

How to Invest in PGS Gold And Coin IRA?Step-by-step guide for investing in PGS Gold And Coin IRA

Time needed: 15 days

To invest in a precious metals IRA through PGS Gold And Coin, here are the general steps:

  1. Open a Self-Directed IRA

    Select an IRA company that handles opening precious metals IRA accounts and fill out an application. You can work with PGS Gold And Coin to recommend an IRA company and provide the necessary paperwork. However, I don’t recommend doing so.

  2. Fund Your IRA

    Once you have selected an IRA company, you can move your funds into your new IRA account. You can work with the IRA company representative to transfer or rollover funds into the new account.

  3. Select a Precious Metals Dealer

    One of the forms you need to fill out along the way is typically called a Buy Direction Letter. This is where you list the precious metals dealer you have selected, such as PGS Gold And Coin

  4. Decide Which Precious Metals to Purchase

    You can choose to invest in gold, silver, platinum, or palladium for your IRA. There are some restrictions regarding fineness requirements and allowable coin types, so it’s important to get guidance from PGS Gold And Coin in this area.

  5. Place Your Order

    Once the funds are available in your IRA account, you can call them to place your order for the desired precious metals.

However, I don’t recommend opening an IRA with them. Why? Because there are plenty of better options available for you.

Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer of your state and choose accordingly.

Also, the list will help you understand what the industry’s best has to offer and what you might miss out on.

Learn More About Gold IRA

If you’re unfamiliar with how a gold IRA works, check out this free guide:


PGS Gold And Coin Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?

PGS Gold And Coin does not provide any information on fees and charges, which could be a major red for potential customers. The prospective client may wonder why the company hasn’t provided any fee information and if there are any hidden fees.

All gold IRA companies are NOT the same. We’ve done the hard work for you and found the most transparent gold IRA company with the highest rating by customers.

Potential clients may have difficulty comparing the price of using its services with other similar dealers if fees and charges are not easily available. As a result, it might be difficult to determine whether the possible advantages and services provided by the company justify the associated costs.

In an industry where transparency and accountability are essential, the lack of fee information on the website may cause some investors to be concerned.

Companies like Augusta charge ZERO fees for up to 10 years and allow you to choose your own gold & silver. PGS Gold And Coin on the other hand provides fewer options.

>>>Get in touch with the #1 rated gold IRA company of 2023<<<

PGS Gold And Coin Reviews and Complaints: BBB, Trustpilot, Sitejabber Read all the PGS Gold And Coin reviews & complaints on PGS Gold And Coin

Better Business Bureau (BBB)

PGS Gold And Coin received an A+ and a 4.91-star rating out of 5 on the Better Business Bureau (BBB) platform. There are 81 customer reviews and complaints in total, however, most of them are positive reviews. Customers have praised the staff members’ demeanour, outlining them as knowledgeable and friendly. According to BBB, this company has been in operation for 15 years and has been BBB accredited since 2010.

PGS Gold And Coin Rating & Review on Better Business Bureau


PGS has a 4.7-star rating out of 5 on the Trustpilot platform, which is one of the most reputable consumer business rating sites, based on multiple customer reviews and ratings. There are a total of 143 customer reviews, however, most of them are positive. clients have expressed appreciation for the customer service and behaviour of employees, stating that they are professional and polite, as well as caring about clients.

PGS review & rating on Trustpilot
PGS Gold And Coin has received #3 complaints on Trustpilot

PGS Gold And Coin has received several unresolved complaints from customers. There are also several unresolved negative reviews on different platforms. Our #1 rated gold IRA company has ZERO unanswered complaints on BBB.


The company has also received favorable ratings and reviews; on Yelp, PGS has a 5/5 star rating based on numerous client reviews. All of the reviews are positive, with customers complimenting the company’s overall services and products.

Reviews & rating on Yelp

According to the above-mentioned platform ratings and reviews for PGS, the company appears to be providing good customer service and focusing on customer satisfaction.

Positive Reviews

  • A customer stated that the staff of PGS is great and that they are incredibly knowledgeable and honest. She went on to say that her family had a good experience with them and that she highly recommends PGS.
Positive Customer Review
  • Another client claimed that he went to PGS to have some jewels assessed and appraised, and there was a representative named MJ who was very accommodating, patient, and polite to work with. The customer went on to say that she understood the purpose of his visit and even offered some recommendations on how to handle certain products.
Positive Customer Review
  • A satisfied client stated that if you have outdated jewellery that you no longer need and wish to sell, PGS is the place to do it. Their employees are really nice and competent, and they explain the entire process of looking at anything you bring in. The client further stated that there is no need for an appointment and that PGS is the best place to go.
Positive Customer Review

Negative Reviews

  • A dissatisfied customer shared his experience with PGS, stating that he and his aunt went to this company as first-time gold and silver buyers and had no idea what to expect. When they reached their place, they found numerous awful things, including the absence of gold and silver in any of the display cases. The buyer went on to say that because he and his aunt weren’t sure what to buy, they asked if they have any sort of item list they could look at. However, the representative there was very rude and said, “Why would I let you see my inventory list?” At last, the customer stated that overall it was an awful experience.
Negative Customer Review
  • Another customer stated that when he reached PGS to sell his gold, they offered him $150 less than the spot price. However, most gold dealers will offer you a spot price or anything close to it. The company is trying to take a profit from the current crisis, according to the customer.
Negative Customer Review
  • Another client shared his bad experience, adding that he went to PGS a few days ago. He walked into the hallway to their door, rang the bell, and waited to be buzzed in. However, the client stated that he did not see anyone working inside and that they did not respond to him simply they ignored him. At last, he stated that he will not return to this company.
Negative Customer Review

Is PGS Gold And Coin Legit? Should You Invest With Them?Is PGS Gold And Coin scam or legit? Are they worth it?

No, I don’t recommend investing with them.

While they are a legitimate company, I don’t think they are the best.


  • Decent product selection
  • BBB-accredited


  • Lack of transparency
  • Risk of hidden fees
  • Received multiple complaints for poor customer support
  • No specialization

PGS Gold and Coin has established a solid reputation in the precious metals industry. With their focus on providing good products, fair pricing, and outstanding customer service, they have created a loyal clientele.

However, the lack of transparency regarding team members, including the owner, as well as fees, may be a huge red signal for potential investors.

Before you decide anything, I suggest checking our best gold IRA companies of 2023. Alternatively, you can find the top-rated company of your state below.

Each state has its own regulations and rules, so we’ve sorted and found the best Gold IRA company for each state.

Find the best Gold IRA company in your state