SD Bullion Complaints

Are there any SD Bullion complaints? Find out in this guide:

SD Bullion is one of the top suppliers of gold-IRAs.

Is there proof that they have been the subject of legal action or complaints against them?

This SD Bullion complaints will help you find the answers to such questions:

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SD Bullion Complaints: Everything You Need to Know

SD Bullion is among the biggest names in the precious metals industry. They have one of the largest selections of gold, silver, platinum, palladium products. You can find both IRS-approved and collectible coins in their catalog.

However, when looking into SD Bullion complaints, I didn’t many.

Are there any SD Bullion Complaints on Business Consumer Alliance (BCA)?

Based on a single customer review, SD Bullion has a 5-star rating on Business Consumer Alliance (BCA), out of a possible 5. The evaluation is favorable. The client gave the business’s services high marks. On the BCA website, they have a CC corporate rating. 

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The BCA website rates products with a CC grade, which stands for “Concern – Conditionally Satisfactory.” This grade shows that although BCA is concerned about the firm’s policies or offerings, the company has taken action to resolve the problems.

It falls short of the “satisfactory” grade and one step above the “unsatisfactory” level. Because of the company’s CC rating, customers are advised to proceed with caution and undertake extensive due diligence before doing business with them.

Are there any SD Bullion complaints on Better Business Bureau (BBB)?

There aren’t many SD Bulion complaints on BBB. The company has an A+ rating and 4.77 stars out of a possible 5 stars on the Better Business Bureau website, which is based on 818 customer reviews. Reviews are divided into some good and some bad.

They have worked in the field for 12 years. The previous three years have seen the closure of 118 complaints in total. According to the Better Business Bureau website, this company is BBB accredited.

SD Bullion complaints on BBB

Regarding the SD Bullion complaints present on BBB, it’s worth noting that the company has resolved all of them. They have addressed all of the SD Bullion complaints available on the platform.

Are there any SD Bullion complaints on Trustpilot?

Based on consumer reviews, the business gets 3.6 stars out of 5 stars on the Trustpilot website. The website has 2,201 consumer reviews, and this business has been approved by users. They are receiving a mixed bag of evaluations, both good and bad. These kinds of evaluations indicate that they are in an average state.

SD Bullion complaints on Trustpilot page

Are there any SD Bullion Complaints on Sitejabber?

Based on the findings of 580 customer reviews and complaints, SD Bullion Complaints has received a rating of 4.22 stars out of a possible 5 stars on Sitejabber. Almost all of the reviews are completely good. Customers have expressed their satisfaction with the company’s delivery, customer service, and industry expertise.

SD Bullion complaints on SJ

Are there any SD Bullion Complaints on ShopperApproved?

Since there are 114,131 customer ratings and reviews on ShopperApproved, the firm has received 4.8 stars out of a possible 5 stars. Customers have expressed their satisfaction with the company’s customer service, knowledge, and timely delivery, among other positive aspects, in the majority of the evaluations.

SD Bullion complaints on SA

As you can see, the company enjoys a stellar reputation across different consumer platforms. Here is a glimpse of the few SD Bullion complaints I found online:

Some SD Bullion Complaints I Found:

SD Bullion complaints on Trustpilot 1

David complained on January 23, 2024, about how long it took for SD Bullion to send his order, noting that it was far longer than what he had received from JM Bullion and APMEX. David emphasized that as of January 23, his requested items had not been shipped, even though his payment had been made on January 12.

David’s evaluation was acknowledged by SD Bullion, who also provided support and gave contact details in case any communication was needed. Twenty hours after the review, a response was issued encouraging David to contact them by email at or by phone at 1-800-294-8732 during designated hours.

David’s feedback was very appreciated, and SD Bullion Customer Service reaffirmed their commitment to resolving the matter. 

SD Bullion complaints on Trustpilot

Savannah wrote about her disappointment with silver-related endeavors on December 21, 2023. She described how false promises mixed with dishonesty led to illusive riches. Having been let down twice, Savannah commented on the false unity that was eventually twisted into a web of falsehoods.

She suggested looking for comfort from other vendors or delving into the world of Assurity Secure, as previous attempts had produced a month’s worth of dependable benefits.

On December 26, 2023, SD Bullion responded, confirming Savannah’s review and extending an offer of support. Speaking to Savannah face-to-face, the customer support agent urged her to provide more information to receive additional help.

For easy communication, contact details were provided, such as a phone number and email address. SD Bullion conveyed appreciation for Savannah’s input.

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About SD Bullion: 

SD Bullion is an online retailer that offers precious metals such as gold, silver, platinum, and palladium for sale. The company offers a wide variety of bullion products, like as coins, bars, and rounds, sourced from several different mints and refineries.


The city of Michigan, in the United States of America, serves as the location of the company’s headquarters. Additionally, in addition to selling precious metals, SD Bullion assists customers in opening Precious Metals Individual Retirement Accounts (IRAs) and provides educational materials on investing in precious metals as well as market commentary through their podcast and blog.

They are well-known for offering prices that are affordable in addition to a website that is simple to navigate and provides customers with the opportunity to browse and purchase items.

SD Bullion also assists consumers in opening a Precious Metals Individual Retirement Account (IRA) with New Direction Trust Company, which is the custodian that is linked with them. To provide their customers with the information they need to make informed decisions regarding their investments in precious metals, they provide instructional resources.

Unique Highlights of SD Bullion Complaints:

SD Bullion Complaints – Fees and Pricing

Certain services provided by SD Bullion are charge-based, including the following:

Credit card and PayPal fees: 

Customers who pay with a credit card or PayPal will be charged a processing fee that is equivalent to 3.5% of the total order amount.

Bank wire transfer fees: 

If you choose to pay for an order with a bank wire, your bank can charge you a fee for the transaction.

Fees for International Shipping: 

Orders shipped outside of the US will incur different shipping costs depending on the destination country, package weight, and delivery option selected.

Returns and Abrupt Closures:

Restocking fees may apply if you return an item for a refund or cancel an order before it ships, and they can be as high as 5% of the total purchase price.

Keep in mind that this company offers free shipping and insurance on orders over $199, which could help defray some of the expenses.

In addition, SD Bullion provides affordable prices for its products and frequently waives fees for purchases made through bank wire transfers or electronic checks, which can help save extra money on credit card and PayPal transactions.

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SD Bullion Complaints – Website and Social Media

SD Bullion Complaints is a top-rated company. Its website is excellent. You can check out various details about the company on its website.

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Apart from that SD Bullion does have its page on Facebook which also carries the the required information a person needs to know. On the page, SD Bullion Complaints has 11k likes and 12k followers.

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SD Bullion Complaints – Conclusion: 

There have been a few complaints directed at SD Bullion. However, if you look at how many positive reviews they have received, you’ll see that their number is pretty low.

A reliable supplier of gold and silver, SD Bullion provides a simple gold individual retirement account (IRA). They receive great marks from us for having a respectable stock of platinum and palladium goods, which is rather uncommon in the industry.

They also offer excellent reviews, a prompt response time to client complaints, and a big assortment of real precious metals and investment coins available.

They do not specialize in precious metal individual retirement accounts (IRAs), but they do offer the option, and opening one with them is rather easy. We recommend SD Bullion as the company to invest in real gold and precious metal coins. 

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