What is United Gold Direct?United Gold Direct Locations, Timings, Phone, Services
United Gold Direct is a well-known precious metals dealer that offers gold, platinum, silver, palladium, and precious metal IRAs. They aim to be the industry leader in precious metals. Their corporate office is headquartered in California.
Although the company has been in operation since 1996, it has only been operating under this name since 2009. The company states that they don’t use strong investment strategies. However, their agents may advise you to be mindful of the news, especially in the context of recent economic crises.
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None of the employees are paid on a commission basis. Instead, they work on salary. so, they are not under a contract to sell you on investments you do not desire.
United Gold Direct is one of three certified precious metals dealers in all the states; their prices are considerably lower because they have little overhead.
To keep prices low, the company claims to not advertise, instead relying on referrals.
- Address: 2945 Townsgate Rd Ste 200, Westlake Village, California, 91361, United States
- Timings: Mon-Fri, 9:00 AM – 4:00 PM
- Phone: (888) 502-3222
- Website: www.unitedgolddirect.com
People Behind United Gold Direct: CEO, Owner, Co-Founders & MoreWho owns United Gold Direct? What is the management team behind United Gold Direct?
United Gold Direct does not disclose any information about its executive team members on its website.
However, after reviewing the BBB report, we discovered that there are 19 employees and that Marc Harrison is the Managing Director or Founder of this firm, but we couldn’t find any information about him on the Internet.
United Gold Direct Products: Bullion Coins, Bars, And Rare CoinsAll products offered by United Gold Direct
According to several United Gold Direct reviews, the firm offers both internationally recognized coins and national, rare coins. People can spend their money on silver/gold that is shipped directly to their homes.
They will have more control over safety and security. Customers may discover a catalogue on the website, indicating that the company is genuine. The following precious metal products were available at the time of publication:
Gold Coins/Bars
- Proof Gold American Eagle coins
- Swiss 20-franc coins
- $20 Stain-Gaudens coins
- South African Krugerrand coins
- Proof gold coins
- Netherlands 10-guilder coins
- Mexico 50-peso coins
- Italian 20-lire coins
- Hungary 1-korona coins
- Gold Russian 5-ruble coins
- Gold bars in 1 or 10 ounces or 1 kilogram
- Gold American Buffalo coins
- French 20-franc Rooster, Angel, and Napoleon III coins
- First Strike American Buffalo coins
- Danish 20-kroner coins
- Chinese Gold Panda coins
- Canadian Maple Leaf coins
- British Sovereign coins
- Australian Gold Philharmonic coins
- Austrian 100-corona coins
- Australian Nugget coins
- American Gold Eagle coins
- $3 Indian Princess
- Liberty coins ($1, $2.5, $5, $10)
- Indian Coins ($1, $2.5, $5, $10)
Silver Coins
- Silver bullion rounds
- Silver American Eagle Coins
- Silver bullion for storage
- Proof silver coins
- Silver bullion bars
- Mexican Libertad
- Kennedy half-dollars
- Franklin half-dollars
- Buffalo Commemorative dollar silver coins
- Silver bags of 40 or 90 per cent
Platinum
- Platinum bullion for storage
- Platinum American Eagle coins
- Proof Platinum Eagle coins
- Platinum Canadian Maple Leaf coins
Palladium
- Palladium products like Canadian Maple Leaf coins
- Palladium bullion for storage
How to Invest in United Gold Direct IRA?Step-by-step guide for investing in United Gold Direct IRA
Time needed: 15 days.
To invest in a precious metals IRA through United Gold Direct, here are the general steps:
- Open a Self-Directed IRA
Select an IRA company that handles opening precious metals IRA accounts and fill out an application. You can work with United Gold Direct to recommend an IRA company and provide the necessary paperwork. However, I don’t recommend doing so.
- Fund Your IRA
Once you have selected an IRA company, you can move your funds into your new IRA account. You can work with the IRA company representative to transfer or rollover funds into the new account.
- Select a Precious Metals Dealer
One of the forms you need to fill out along the way is typically called a Buy Direction Letter. This is where you list the precious metals dealer you have selected, such as United Gold Direct
- Decide Which Precious Metals to Purchase
You can choose to invest in gold, silver, platinum, or palladium for your IRA. There are some restrictions regarding fineness requirements and allowable coin types, so it’s important to get guidance from United Gold Direct in this area.
- Place Your Order
Once the funds are available in your IRA account, you can call them to place your order for the desired precious metals.
Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer in your state and choose accordingly.
Also, the list will help you understand what the industry’s best has to offer and what you might miss out on.
United Gold Direct Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?
At the moment, United Gold Direct’s website provides very little information regarding prices. Although the company claims there are no hidden fees, the fees are not listed on their website.
To learn more about their fees and prices, you’d need to get in touch with them directly.
Every purchase requires a $1,500 minimum. United Gold Direct allows cashier’s checks, bank transfers, and personal checks up to $10,000 as payment methods.
Companies like Augusta charge ZERO fees for up to 10 years and allow you to choose your own gold & silver. United Gold Direct on the other hand provides fewer options.
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United Gold Direct Reviews and Complaints: BBB, Trustlink, Google Read all the United Gold Direct reviews & complaints
Better Business Bureau (BBB)
United Gold Direct has no reviews or ratings on the Better Business Bureau (BBB) website. If you’re wondering why the company isn’t BBB-accredited, have a look at the DBO case against UGD below.
Trustlink
On the Trustlink platform, United Gold Direct received a 5/5 star rating. There are a total of 21 customer reviews and complaints, with the majority of them praising the company’s price and product quality. However, a customer has said that the firm stole his gold, which cannot be ignored either.
Google Reviews
The company has a 3.9-star rating on Google based on 7 customer reviews. The majority of the reviews are favourable to UGD, stating that the customer service is good and also the metals are reasonably priced. Although there are two negative reviews, one customer stated that the customer service is poor and that she has yet to receive her money after 90 days of requesting it.
After reading the BBB, Trustlink, and Google reviews and ratings, it looks like the company is good at offering customer satisfaction. However, the customer’s negative reviews and DBO commissioner’s allegations against UGD are crucial to keep in mind if you plan to do business with them.
Now, let’s take a look at some customer reviews and see what they have to say about this company.
Positive Reviews
#1. A satisfied customer stated that he has been purchasing gold from United Gold for almost three years and he has not found any other company that offers better deals on numismatic coins. The customer further stated that their commercial knowledge is undeniable. They guided him through the years and helped in the building of his wealth.
#2. Another satisfied customer mentioned that he has made multiple purchases from UGD and has been very satisfied with their service and expertise.
#3. A client name Carol praised United Gold Direct for helping her and protecting her gold and silver investments. She went on to say that their customer service was great and the metals were reasonably priced.
Negative Reviews
#1. A customer stated that he is completely dissatisfied with UGD, saying they will receive your money quickly but will not return you right away. The customer took money out of his IRA for an emergency the first week of September.
It is now November 23rd, and he has yet to see any of his money. He was advised that he had selected the quickest return option and they kept making excuses and assuring him that it would only be a few days, but that was not to be. Because the customer relied on those guarantees, he paid thousands of dollars in late penalties and delayed payments.
#2. Another dissatisfied client alleged that UGD is a scam and that they used forged checks and ACH transfers from closed bank accounts to get money. When he attempted to contact the company, he received no response.
Is United Gold Direct Legit? Should You Invest With Them?Is United Gold Direct scam or legit? Are they worth it?
No. I don’t think you should invest with them.
Pros:
- Multiple precious metal choices
- Easy investing strategies available
- Highly experienced
Cons:
- Not BBB accredited
Certainly, United Gold Direct is a legitimate company that sells precious metals. However, they don’t have a BBB- accredited profile.
With so many companies providing precious metal IRAs and products, it’s difficult to say that United Gold Direct is the best option for you.
Instead, I suggest you check out our #1 rated company below:
Also, you can browse your options through our list of the handpicked gold dealers in the US. Alternatively, you can find the best gold investment company of your state below:
Find the best Gold IRA company in your state
