Acre Gold is a relatively new and inexperienced brand. Although they offer an affordable investment option to investors, their lack of online presence makes it difficult for me to recommend them to anyone. Also, they have received mixed reviews from their customers.
What is Acre Gold?Acre Gold Locations, Timings, Email, Phone, Services
Acre Gold is a company that helps people invest in physical gold. They offer a subscription service where you can purchase small amounts of gold starting at $50 per month. The gold is stored in secure vaults and insured against theft and loss. Acre Gold is a great option for people who want to invest in gold but don’t want to buy it outright.
Acre Gold offers a subscription service for gold purchases. This means that investors can buy a physical gold bar and pay for it in installments, just like a home mortgage. This is a convenient and easy way to invest in gold, without having to visit pawn shops or third-party dealers.
Acre Gold was founded by a team of financial veterans who understand the benefits of gold as an investment. They believe that gold is a safe and reliable asset that can protect investors’ wealth during economic downturns. Acre Gold only offers gold products, so investors cannot buy other precious metals like silver, platinum, or palladium on their platform. However, they do source their gold from reputable vendors, so investors can be confident that they are getting high-quality bullion.
Address: 1447 2nd St, Santa Monica, CA 90401, United States
People Behind Acre Gold: CEO, Owner, Co-Founders & MoreWho owns Acre Gold? What is the management team behind Acre Gold?
Brendon McQueen (Chief Executive Officer) at Acre Gold:
Brendon McQueen holds the esteemed position of Chief Executive Officer at Acre Gold, where he assumes a central role in steering the company’s vision, strategic direction, and overall operations. With a proven track record in finance and a profound understanding of the technology landscape, Brendon brings a unique blend of expertise that is instrumental in shaping Acre Gold’s trajectory within the precious metals market.
As the CEO, Brendon’s responsibilities span a wide spectrum, encompassing both strategic decision-making and day-to-day leadership. He is the driving force behind the company’s overarching goals, ensuring alignment between Acre Gold’s mission and its operational endeavors. Brendon’s leadership extends to fostering a culture of innovation, collaboration, and customer-centricity, all of which are essential components of the company’s identity.
With a background that intersects finance and technology, Brendon is well-equipped to navigate the intricacies of the gold investment landscape in the digital age. His strategic insights enable Acre Gold to adapt to market trends, technological advancements, and evolving customer preferences, positioning the company as a forward-thinking player in the industry.
Brendon’s role extends beyond internal operations to external partnerships and investor relations. His ability to communicate the company’s vision and growth strategies to stakeholders, investors, and partners is pivotal in securing funding, building strategic alliances, and fostering long-lasting relationships that contribute to Acre Gold’s growth.
Brendon embodies the company’s commitment to transparency, integrity, and customer satisfaction. By championing these values, he underscores Acre Gold’s dedication to providing a superior investment experience that meets the needs of a diverse customer base. Brendon’s leadership has been instrumental in securing substantial funding for Acre Gold, enabling the company’s expansion, innovation, and continued development. His passion for disrupting the gold industry and his strategic thinking are evident in Acre Gold’s evolution as a prominent player in the precious metals market.
Jeremy Keene (Operations Analyst) at Acre Gold:
Jeremy Keene holds the role of Operations Analyst at Acre Gold, contributing significantly to the operational efficiency and strategic decision-making processes of the company. With a background rooted in analytical methodologies and a keen eye for detail, Jeremy plays a crucial role in ensuring that Acre Gold’s operations are finely tuned to meet its goals and objectives.
In his capacity as an Operations Analyst, Jeremy’s responsibilities encompass a broad spectrum of tasks. He is responsible for analyzing various operational processes, identifying potential bottlenecks, and proposing improvements to streamline workflows. By meticulously examining data and performance metrics, Jeremy helps the company identify areas of optimization, ultimately contributing to enhanced productivity and resource utilization.
Jeremy is also adept at conducting thorough market research and trend analysis. His insights into market dynamics enable the company to make informed decisions regarding product offerings, pricing strategies, and expansion opportunities. He collaborates closely with cross-functional teams, offering valuable data-driven perspectives that guide the company’s growth trajectory.
Acre Gold’s commitment to delivering top-tier customer service is also bolstered by Jeremy’s contributions. He collaborates with customer support teams, leveraging his insights to ensure that customer interactions are seamless, efficient, and in line with the company’s high standards.
Jeremy’s analytical acumen and strategic thinking are a cornerstone of Acre Gold’s success. By bridging the gap between data-driven insights and actionable strategies, he helps the company navigate the intricacies of the precious metals market, respond to industry trends, and position itself as a leader in the gold investment landscape. His dedication to excellence and his ability to transform complex data into actionable insights make him an invaluable asset to the Acre Gold team.
Jared Hines (Director of Operations) at Acre Gold:
Jared Hines holds the pivotal position of Director of Operations at Acre Gold, playing a crucial role in orchestrating and optimizing the company’s day-to-day activities and long-term strategies. With a comprehensive background in operations management and a keen eye for process improvement, Jared is a driving force behind the seamless execution of Acre Gold’s initiatives.
In his capacity as Director of Operations, Jared is responsible for overseeing a multitude of critical functions that contribute to the company’s efficiency and growth. He is at the forefront of managing operational processes, from procurement to production and delivery. His expertise in streamlining workflows and enhancing operational efficacy ensures that Acre Gold consistently meets its commitments to customers and stakeholders.
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Jared’s role extends to fostering collaboration across various departments within the company. He acts as a bridge, facilitating communication and alignment between teams to ensure that Acre Gold’s operations remain synchronized with its broader strategic goals. By establishing strong cross-functional partnerships, Jared helps drive the company’s initiatives forward with precision and efficiency.
Jared’s leadership extends to maintaining a high standard of quality assurance. He ensures that Acre Gold’s products adhere to the company’s commitment to excellence and authenticity. His attention to detail and meticulous approach to quality control contribute to building customer trust and confidence in the products offered. Jared’s collaborative approach extends to nurturing the company’s workforce. He is dedicated to creating a positive and productive work environment, fostering employee growth, and aligning the team’s efforts with Acre Gold’s overarching mission.
Molly Brown (Customer Support Manager) at Acre Gold:
In her role as the Customer Support Manager at Acre Gold, Molly Brown assumes a pivotal position within the company’s operations. With her wealth of experience and expertise in customer relations, Molly plays an instrumental role in ensuring that Acre Gold’s customers receive exceptional assistance and guidance throughout their interactions with the company.
Molly’s responsibilities encompass a wide range of critical functions. She oversees the customer support team, guiding them in delivering top-notch assistance and addressing inquiries promptly and effectively. Her role extends beyond merely managing inquiries; she also plays a key role in identifying trends and patterns in customer feedback, which informs the company’s efforts to enhance its services and address any potential pain points.
One of Molly’s primary goals is to maintain a high level of customer satisfaction. She understands that each customer interaction is an opportunity to build trust and loyalty. By fostering open communication and creating a positive experience for customers, she contributes to the overall reputation and brand image of Acre Gold.
Additionally, Molly collaborates closely with other departments within the company, serving as a bridge between customers and internal teams. She ensures that customer insights are shared with the relevant departments, enabling the company to continuously refine its offerings and meet the evolving needs of its customer base.
Molly’s dedication to excellence and her commitment to customer-centric strategies align seamlessly with Acre Gold’s mission of providing a superior investment experience. Her role as the Customer Support Manager is an integral component in the company’s pursuit of delivering outstanding service and building lasting relationships with its valued customers.
Acre Gold Products: Bullion Coins, Bars, And Rare CoinsAll products offered by Acre Gold
The company offers customers a comprehensive selection of both physical and digital gold options.
1-Gram Gold Bars:
Acre Gold’s 1-gram gold bar subscription stands out as a cost-effective choice while delivering substantial value. At a monthly payment of $30, the amount accumulates over time until it matches the full bar’s price.
Upon enrolling in the program, there is an initial upfront membership fee of $12. Each package includes a 1-gram gold bar consisting of 0.03215 ounces of 0.9999 fine gold. The bar is accompanied by an assay card that serves as verification of the gold’s authenticity.
For added assurance, each bar is securely sealed within a protective package, detailing its weight and bearing the company’s logo. The bars come with a premium, soft-touch box featuring a display drawer, and the Acre logo is prominently displayed on the bar’s reverse side.
2.5-Gram Gold Bars:
With a distinct mirror-like finish, the 2.5-gram gold bar is slightly more expensive than the 1-gram variant. Priced at $50 per month, the subscription cost accrues until the full bar’s value is reached.
Once the entire bar’s value has been paid, Acre Gold ships the physical product to the investor. Getting started with the subscription necessitates a $12 upfront membership fee. Upon arrival, the package contains a 2.5-gram gold bar, comprising 0.08038 ounces of 0.9999 fine gold.
Detailed weight and authentication by an assayer are visibly featured on the packaging. The bar itself showcases a stamped logo, weight, and purity markings on the obverse side, while the reverse side bears the Acre logo in a distinct pattern. Each shipment is elegantly presented in a premium box with a display drawer.
5-Gram Gold Bar:
Acre’s recent addition to its product line is the 5-gram gold bar, catering to investors of various levels. These bars are twice the size of their predecessors, with a monthly cost of $100. Remarkably, the $12 membership fee remains unchanged, making it a relatively better deal.
Upon completing the full payment for the bar, it is shipped directly to the investor’s residence. Each package contains a 5-gram gold bar, weighing 0.1607 ounces of 0.9999 gold. The package includes a protective assay container indicating weight and assayer authentication.
Stamped logos adorn both the front and back sides of the bars. Additionally, the shipment arrives in an elegant soft touch box with a display drawer, allowing for a visual representation of the bar’s contents.
10-Gram Gold Bar:
The 10-gram gold bar is another recent addition to Acre Gold’s product lineup. Despite the subscription price being two and a half times that of the 10-gram bar’s cost, the membership fee remains constant at $12, making it an appealing option.
Upon completing the payment for the entire package, Acre Gold ships the physical bar to the investor’s location. Each bar comes with an assay card certifying its authenticity, housed within a tamper-evident package.
The contents of each bar weigh 0.3215 ounces and consist of 0.9999 fine gold. Stamped Acre logos can be found on both the front and back sides of the bars. Additionally, the package is accompanied by a premium soft-touch box featuring a display drawer.
For existing customers looking to upgrade to the $250 per month subscription, the process can be initiated by sending an email to the company.
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How to Invest in Acre Gold IRA?Step-by-step guide for investing in Acre Gold IRA
A significant disadvantage associated with Acre Gold is the absence of IRA services in their offerings. This omission holds important implications for investors who prioritize long-term financial planning and seek to integrate their gold investments into their retirement strategies.
Acre Gold’s lack of IRA services means that individuals who are specifically looking to bolster their retirement portfolios with gold holdings won’t have the option to do so through this platform. This can be a drawback for investors who are aiming to diversify their retirement assets by including physical gold, which is often seen as a hedge against economic uncertainty and market volatility.
By not offering IRA services, Acre Gold misses out on catering to a segment of investors who prioritize both gold ownership and retirement planning. Investors who wish to allocate a portion of their retirement funds to physical gold may find themselves needing to seek out alternative avenues or platforms that do offer IRA-compatible gold investment options.
The absence of IRA services within Acre Gold’s offerings can be considered a notable drawback for those seeking a comprehensive approach to both gold investment and retirement planning. It restricts the platform’s appeal to investors who desire the potential tax benefits and diversified security that come with integrating gold into their retirement portfolios.
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Acre Gold Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?
In addition to the monthly subscription fee, there are several associated costs with the Acre Gold service. Apart from the subscription fee, you will also be responsible for covering the shipping and fulfillment fees. Additionally, the company imposes a processing fee of $3.35 for each transaction, and a membership fee of $12 is applicable for as long as you maintain your account. It’s important to note that should you decide to terminate your subscription, there is a cancellation fee of $20 that will be applied.
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Interestingly, the precise price of the gold bars offered by the company is not explicitly disclosed. This is due to the fact that the value of gold is subject to constant fluctuations. Consequently, there may be instances where you are required to contribute more to acquire your gold bar, reflecting the current market price of gold. During periods of lower gold prices, a few months’ worth of contributions might suffice to attain the gold bar.
However, Acre Gold assures its customers that they are committed to providing competitive prices for gold. Additionally, the gold bars they offer are minted by reputable mints, which serves as a guarantee of their exceptional quality and authenticity. This emphasis on recognized mints further contributes to instilling confidence in the value and integrity of the gold bars being offered.
Companies like Augusta charge ZERO fees for up to 10 years, allowing you to choose your gold & silver. Acre Goldon the other hand provides fewer options.
Social Media Presence of Acre Gold:Twitter, Facebook, & Instagram
Instagram account of Acre Gold:
Acre Gold has a following of 29.1K on Instagram and only follows 9 accounts. They have made 281 posts since joining the platform in February 2019.
Facebook Page of Acre Gold:
Acre Gold has 68K followers on its Facebook account. They have 66K likes with no star ratings and reviews.
LinkedIn Page of Acre Gold:
Acre Gold has a LinkedIn profile with 1,032 followers. They also have 13 profiles of its employees on LinkedIn. Their company size is 11-50 employees.
Youtube Account of Acre Gold:
Acre Gold has a YouTube channel with 29 subscribers and one video. The channel only has one video, which has been viewed 22,835 times. They joined Youtube on February 25, 2020. The channel has been active for over 3 years, but it has not posted any new videos since the initial one.
Acre Gold: An official application on Google Playstore
Acre Gold has an official mobile application available on the Google Play Store. The business has 1K+ downloads. The company primarily provides its services through its website and by phone.
Customers can place orders for gold, silver, platinum, and palladium products online or by calling their toll-free number. Acre Gold also offers educational resources and market insights on its website to help customers make informed investment decisions.
Acre Gold Reviews and Complaints: BBB, Trustpilot, SitejabberRead all the Acre Gold reviews & complaints
Better Business Bureau (BBB):
On the Better Business Bureau website, Acre Gold has 2.57 stars out of 5-star ratings based on 30 customer reviews. They are since 5 years in the industry. A total of 51 complaints have been filed against the company and its owner. This business is BBB accredited on Better Business Bureau website.
On Google, Acre Gold has 4.4 stars out of 5-star ratings based on various customer reviews. There are a total of 88 customer reviews on Google, and most of them are positive, with customers praising the company’s excellent customer service, professionalism, and expertise.
Acre Gold has received some complaints.
Acre Gold has received several unresolved complaints from customers. There are also several unresolved negative reviews on different platforms. Our #1 rated gold IRA company has ZERO unanswered complaints on BBB.
Some Positive Reviews:
#1. Coenraad Vrijburg attests that every transaction he has conducted with Acre Gold has yielded favorable results. The purchase price aligns accurately with the quality of the items received. He emphasizes that Acre Gold has consistently upheld its commitment and earned his confidence. He regards them as a reputable gold dealer deserving of high praise and strong recommendation.
#2. Joshua recommends Acre Gold as an excellent avenue to initiate your gold collection. He enrolled to begin a gold collection for his children. He appreciates the affordability of paying just $30 per month, which suits his budget well. Although he receives a bar only approximately every 7 months, he finds this frequency appropriate given the prevailing prices.
#3. Dennis shares that he holds a subscription for a 2.5-gram gold bar. Acre consistently sends him emails to keep him informed about payments and his progress. He received his inaugural bar in December 2021, and the shipping process went smoothly. He expresses his intention to maintain his subscription with Acre, as the current spot price falls within a range that satisfies him.
#4. Joel highlights that their service is excellent and their customer support has been exceptional. He believes it’s a beneficial method to enter the realm of gold investment.
#5. Breanna Hansen expresses her positive sentiment, stating that she holds high regard for them. She maintained this subscription for approximately 6 months but had to cancel due to financial constraints. However, she commends their team for being supportive and offering alternatives, such as temporarily pausing her subscription for a few months. Breanna enthusiastically recommends their services. For inquiries, she suggests sending an email, as their team is readily available to provide detailed explanations and assistance.
Some Negative Reviews:
#1. Cristian expresses that he has been attempting to cancel his membership because he recently discovered the high cost of this bar. However, he is facing difficulty in obtaining any contact information to call and unsubscribe.
#2. According to Norm Cunningham, he attempted to place an order but encountered difficulties reaching the company. When he called customer service for assistance, he found them to be unhelpful. Consequently, he opted to conduct his business elsewhere. Norm expresses his dissatisfaction, stating that he would have rated them with half a star if that option were available, as he was reluctant to give them a full star.
#3. Nick Hater points out that receiving your initial gold bar from them takes a minimum of 6 months. He has been in the process of trying to cancel his membership, but he has encountered extreme challenges in doing so, as the company has intentionally created obstacles. Furthermore, reaching out to anyone within the company has proven to be even more arduous.
#4. Tristin Smith strongly advises against paying these inflated prices for gold. It is significantly more cost-effective to retain your funds and purchase gold from a nearby dealer. Refrain from making any purchases. Steer clear from buying. Do not proceed with the purchase.
#5. Randy shares that he has been a member for 21 months and has made 21 payments of $53 each. During this time, he received 3 gold bars. Upon canceling his membership, he will receive a little over a hundred dollars back. He notes that the value 2 and a half grams of gold is currently worth $144.10 and has remained relatively stable since he joined the program. Randy also emphasizes that he paid twice the amount of its actual value and can provide evidence to support this claim.
Is Acre Gold Legit? Should You Invest With Them?Is Acre Gold a scam or legit? Are they worth it?
Acre Gold is a precious metals dealer that has been in business since 2017. They have an A+ rating on Better Business Bureau and have 4.4 stars on Google Reviews.
Whether or not this company is legitimate is a matter of opinion. Before you make any final decision, I recommend checking out our top gold IRA providers.
There, you will find out what the industry’s best offers. Also, it will ensure you make an informed decision.
Or, you can check out the best gold dealer in your state below:
A+ rating on BBB
Unique investment model
Limited online reviews
Poor online presence
Relatively new and inexperienced
No gold IRA services available
Each state has its regulations and rules, so we’ve sorted and found the best Gold IRA company for each state.