Beverly Hills Precious Metals Exchange Reviews

Beverly Hills Precious Metals Exchange Reviews: Risky? (2023)
Beverly Hills Precious Metals Exchange
Beverly Hills Precious Metals Exchange Inc aka BHPM is a precious metals dealer which has received numerous complaints alleging fraud. Several consumers have raised concerns regarding their legitimacy. So, beware!
Fees & Charges
Honesty & Transparency
Customer Service
Over 18 years of experience
Focus on client education
Lack of transparency
No information available in their product catalog
Not BBB accredited
Limited information available on their fees and charges
Received serious allegations of fraud in complaints
Expert Score

What is Beverly Hills Precious Metals Exchange?

Beverly Hills Precious Metals Exchange is a company based in Beverly Hills, California. The company specializes in buying, selling, and trading precious metals. Also, it was established in 2003. They aim to assist both first-time collectors and seasoned investors in acquiring and liquidating precious metals. Furthermore, they provide informative materials about precious metals.

Beverly Hills Precious Metals Exchange Logo

Their services primarily focus on gold and silver investments. The company offers various forms of gold, including bullion gold, rare gold, and proof gold. The business promotes precious metals as a means of protecting wealth against inflation and believes that reckless government spending is a cause of inflation.

People Behind Beverly Hills Precious Metals Exchange:

Andrew Sorchini is the founder and president of Beverly Hills Precious Metals Exchange. No more information is available for the company’s management team and members. This means that beyond Andrew Sorchini’s role as the founder and president, there is no additional information about the specific individuals involved in the management or operation of Beverly Hills Precious Metals Exchange.

Andrew Sorchini: Founder of Beverly Hills Precious Metals Exchange

How to Invest in Beverly Hills Precious Metals Exchange IRA?

Beverly Hills Precious Metals Exchange does not offer Gold IRA or related services. That is why you cannot invest in a Beverly Hills Precious Metals Exchange IRA. The lack of Gold IRA services can be considered a disadvantage or limitation of the company for individuals who specifically seek to invest in precious metals within the framework of an Individual Retirement Account (IRA).

Gold IRAs are investment vehicles that allow individuals to hold physical precious metals. These include gold or silver, within their retirement accounts, providing potential tax advantages and diversification options.

BHPM doesn’t offer gold IRA but here are the top gold IRA providers you can check out.

Gold IRAs are extremely popular among investors because they offer plenty of unique advantages you wouldn’t get with conventional investments. Furthermore, they let you buy physical gold with your retirement savings. Hence, you get to avail the tax advantages of an IRA along with the benefits of precious metals.

You can get a gold IRA guide from our top-rated gold IRA provider below:


Beverly Hills Precious Metals Exchange Products:

Beverly Hills Precious Metals distinguishes itself from other precious metals companies by not having an online product catalogue accessible to clients. Instead, interested individuals need to contact the company directly to inquire about the available products. According to its website, BHPM offers a range of precious metals, including gold, silver, platinum, and others.

For Purchasing Metals:

To make a purchase from the company, customers are required to place a call and discuss the available products with a representative. During the conversation, customers can select their desired products and proceed to the next step.

The next step involves choosing a preferred payment method, with bank wire being the most common option. Additionally, customers can pay via check, while credit card payments are accepted for orders totaling $5,000 or less.

Finally, customers need to provide the company with the shipping address where they would like their products to be delivered. Beverly Hills Precious Metals states that all orders are fully insured, providing an added layer of security.

For Selling Metals:

In addition to purchasing precious metals, clients have the option to sell their precious metals to BHPM in order to liquidate their holdings. To initiate the selling process, clients are required to schedule a free consultation with the company. During the consultation, a representative will guide clients through the process and provide a price quote for the precious metals being sold.

Beverly Hills Precious Metals Exchange fees page

The pricing offered by BHPM for selling the metals is determined by the prevailing market conditions. Once a deal is agreed upon and confirmed, the company will provide clients with shipping details for sending the products.

Upon receipt of the shipped products, clients can expect to receive their payment. The specific payment terms and methods will likely be discussed and confirmed during consultation.

Beverly Hills Precious Metals Exchange Fees and Charges:

There is very limited information available on the Beverly Hills Precious Metals Exchange fee structure.

When it comes to funding your purchase, Beverly Hills Precious Metals Exchange offers two payment methods. The most common option is a bank wire transfer, which they recommend for efficient processing.

Another payment option is a check, which you can use to fund your purchase. Finally, they accept major credit cards as a third payment option, but only for orders totaling up to $5,000 USD.

After your order with BHPM is fully funded, the process of delivering your precious metals begins.

Once the metals are ready for shipment, they will provide you with a tracking number via email or phone.

For all orders, there is a flat fee for express shipping and insurance based on the total value of your purchase. However, aside from these fees, there are no other charges or additional fees associated with your transaction.

The lack of transparency regarding fees can be a huge red flag for investors. That’s because it increases your risk of facing hidden charges.

Our #1 rated company has won several awards for being transparent with its customers. You can check them out here.

Beverly Hills Precious Metals Exchange Reviews and Complaints:

Google Reviews:

On Google, Beverly Hills Precious Metals Exchange has 3.3 stars out of 5-star ratings based on customer reviews. There are a total of only 13 customer reviews on Google, and most of them are positive, with customers praising the company’s excellent customer service, professionalism, and expertise.

Beverly Hills Precious Metals Exchange Reviews

Better Business Bureau (BBB):

On the Better Business Bureau, the company has an NR rating of 3.5 stars out of 5-star ratings based on only 4 customer reviews. There are almost all the positive reviews. They have been in the industry for 19 years. Zero complaints have been filed and closed in the last 3 years. This business is also not BBB accredited.

On the other hand, our top recommendation has a near-perfect rating on BBB along with an accreditation.

Beverly Hills Precious Metals Exchange BBB page screenshot

Business Consumer Alliance (BCA):

On BCA, the business has no star ratings. There they have an AAA company rating. In the context of the Business Consumer Alliance (BCA), an AAA company rating represents the highest possible rating assigned to a business by BCA. This rating indicates that the company has demonstrated exceptional business practices, transparency, and a strong commitment to customer satisfaction.

Beverly Hills Precious Metals Exchange reviews page on BCA

Negative Reviews from Customers:

#1. According to Martin G, there have been concerns regarding the packaging of items when sent to clients by Beverly Hills Precious Metals Exchange. It appears that the company’s packaging practices may be sloppy and insecure, which is surprising considering the high value of the materials they sell.

This lack of attention to packaging quality raises questions about the level of pride and care the company puts into its services.

Ensuring secure and well-protected packaging is essential when dealing with valuable items, and it is important for businesses to prioritize this aspect of their operations to maintain customer satisfaction and trust. complaints by Martin for sloppy and insecure packaging.

#2. According to Matthew, there seems to be something questionable about the lack of documentation and the “Back-Office” operations of Beverly Hills Precious Metals Exchange. He expresses dissatisfaction with the customer service he encountered during multiple attempts to conduct business with the company. Matthew advises caution when dealing with them.

Beverly Hills Precious Metals review by Matthew on Google alleging fraud.

#3. D.C. states that she made several attempts to contact Beverly Hills Precious Metals Exchange via email and phone regarding opening an account. However, she did not receive any follow-up calls or emails from the company.

BH-pm complaints on poor service

#4. Cin M points out that Beverly Hills Precious Metals Exchange operates as a virtual office. Additionally, she mentions that the company does not answer their phone calls.

Cin's review of Beverly Hills Precious Metals Exchange claims they don't have a real office so beware.

#5. Linda D raises concerns about the legitimacy and trustworthiness of this company. She questions whether the company may be involved in fraudulent activities or scams. Linda also expresses uncertainty about the whereabouts of her assets and the lack of clarity regarding the involvement of multiple companies in the process of buying gold for storage.

The access the company has to her IRA account raises concerns for her, highlighting the potential risks involved. Linda seeks reassurance regarding the legitimacy of Beverly Hills Precious Metals Exchange.

Beverly Hills Precious Metals Exchange scam review on BBB

Positive Reviews from Customers:

#1. Thomas Harrison shares his positive experience with BHPM. He mentions that he was referred to the company by a friend and expresses his satisfaction. Thomas happily reports that he was able to acquire gold and silver through their services. review by Thomas praising their service.

#2. Susan B shares her positive and insightful experience with this company. She describes her experience as amazing and highly recommends the company. Susan suggests that those who complained about not receiving answers may not have fully understood the process from the beginning.

She advises others to be patient as the process of converting her IRA with BHPM took approximately two months from start to finish. She believes that BHPM’s continued existence and loyal customer base are indicative of the company’s credibility and the reasons behind its success.

Positive BHPM review on BBB.

#3. Kaitlin G enthusiastically describes Beverly Hills Precious Metals Exchange as a fantastic company. She commends their diligent work ethic, prompt shipping, and excellent customer service. Kaitlin highlights that despite being beginners in the field of precious metals, the company went above and beyond to educate and guide them throughout the process.

BHPM BBB reviews screenshot

#4. Victor Fiera expresses his high level of satisfaction with this company. He states that he is impressed with the company and the knowledge he has gained about investing in gold and silver through their assistance.

Victor acknowledges the company’s patience in addressing his questions and concerns, further highlighting their commitment to providing excellent customer service.

BHPM google reviews by Victor for their knowledgeable staff

#5. Nancy Hopman commends the company for their impressive knowledge and insightful guidance. She appreciates their commitment to ensuring that she fully understands every aspect of buying gold and the associated benefits. Nancy emphasizes that the company’s dedication to customer service is always a top priority, reflecting its focus on providing a positive and informative experience.

BHPM review screenshot

Are There Any Beverly Hills Precious Metals Exchange Complaints? Should You Be Concerned?

Yes, there are many Beverly Hills Precious Metals Exchange complaints. Most BH-PM complaints are regarding poor delivery times and suspicious behavior.

Several complaints have questioned the legitimacy of the business.

Although there aren’t many reviews available, a significant portion of them consists of complaints.

BH-PM has received many complaints on Google and other consumer platforms

BH-PM has received several unresolved complaints from customers. There are also several unresolved negative reviews on different platforms. Our #1 rated gold IRA company has ZERO unanswered complaints on BBB.

This can be a huge red flag for most investors.

When you’re deciding on a precious metals dealer, it’s vital to check what other customers have to say about them. Certainly, the various consumer complaints don’t paint a good picture for anyone looking to invest with Beverly Hills Precious Metals Exchange.

Furthermore, a major issue I noticed was how the company didn’t address most of the complaints it has received.

Is Beverly Hills Precious Metals Exchange Legit? Should You Invest With Them?

No, I don’t think you should invest with them.


  • Over 18 years of experience
  • Focus on client education


  • Lack of transparency
  • No information available in their product catalog
  • Not BBB accredited
  • Limited information available on their fees and charges
  • Received serious allegations of fraud in complaints

While the company offers precious metals and facilitates their transactions, there are some limitations and concerns to take into account. These include limited information about the management team and members, the absence of specific product details on their website, the lack of Gold IRA investment services, non-accreditation by the BBB, fewer customer reviews, and limited information about fees and charges.

So, while I would say Beverly Hills Precious Metals Exchange is a prominent gold dealer, they are certainly not the best.

To learn about the best, I recommend checking out my top gold IRA recommendations.

Alternatively, you can find the best gold dealer of your state below: