GMRGold Reviews

GMRGold company
A Mediocre Option
GMRGold is a precious metals dealer with a decent selection of bullion products for investors. However, it is relatively new in the industry and doesn't have any ratings on BBB nor an accreditation.
Fees & Charges
Honesty & Transparency
Customer Service
Decent product selection
Not a BBB-accredited business
Lack of information about its management team and ownership
Received many complaints for poor customer service
Expert Score

What is GMRGold?GMRGold Locations, Email, Phone, Services

GMRGold considers itself a prominent precious metals investment firm specializing in rare and exceptional bars, rounds, coins, and other forms of bullion. The company prioritizes ethical business practices and is dedicated to guiding its clients toward long-term financial security.

GMRGold logo

GMRGold has over 50 years of experience assisting clients in diversifying into precious metals. The company was established about a decade ago with the goal of becoming the world’s most respected precious metals advising agency.

The company headquarters are in Woodlands, Texas, which is close to Houston and only fifteen minutes from one of the country’s busiest international airports. GMRGold is situated in Houston, but it serves clients all over the world.

According to the company, it can manage any portfolio size, with gold and silver transactions up to $2 billion. GMRGold claims to be a safe and trustworthy investing partner for a variety of reasons.

In the words of the company, they focus their attention and emphasis on specific “small supply – high demand” sections of the coin market. This gives clients peace of mind that they are being financially directed in the appropriate direction.

GMRGold’s buying team is well-known and respected within the precious metals industry. This ensures that customers have access to the highest quality products at the most competitive prices. Furthermore, GMRGold has a partnership with the Major Coin and Precious Metals Associations, which benefits clients by providing access to difficult-to-find metals.

Address: 25222 Glen Loch Dr, The Woodlands, TX 77380-2470
Phone: (877)795-9585

People Behind GMRGold: CEO, Owner, Co-Founders & MoreWho owns GMRGold? What is the management team behind GMRGold?

GMRGold’s website has no information on their team. The absence of information about GMRGold’s team, including its CEO and founder, raises alarms. We only found two GMRGold employee details after browsing the internet:

Trey Boe: President

President of GMR Gold: Trey Boe

Trey Boe is the President at GMRGold, which is headquartered in The Woodlands, Texas. He previously served as an FMSS Navy Corpsman Veteran in the United States Navy.

He has more than three decades of executive experience in the precious metals industry. Trey claims to have developed contacts that have resulted in big savings for my clients. He also says to have been honoured to help countless families generate generational wealth by using a basis in simple portfolio-building techniques.

Charles Stevens: Chief Operating Officer

Charles Stevens is the COO of GMR Gold

Charles Stevens has been the Chief Operating Officer for GMRgold for the past 14 years. Previously, Charles was the Senior Sales Representative at First United Reserve.

There are plenty of gold IRA companies in the industry. Find out how you can open a gold IRA with the industry’s leading providers with the following guide:


GMRGold Products: Bullion Coins, Bars, And Rare CoinsAll products offered by GMRGold

GMRGold offers a diverse range of products and services. These products include but are not limited to, silver and gold IRA-eligible coins. It additionally includes a variety of collectables, bars, rounds, and other items.


  • E-commerce facility
  • Bullion Bars
  • Bullion Coins
  • Numismatic Coins
  • Investment/Retirement Vehicles

GMRGold offers a large selection of gold, silver, platinum, palladium, copper, US coins, and other precious metals.

Its gold inventory includes:

Gold bullion coins
  • 1/4 oz American Gold Eagle, 
  • 1/2 oz American Gold Eagle, and
  • 100 Corona Austrian Gold Coin

Silver items available include:

Collection of silver bullion bars
  • 100 oz Asahi Silver Bar, 
  • 100 oz Silver Bar Germania Mint, and 
  • 100 oz Silver Bar LBMA brands.

Overall, GMRGold appears to maintain a large range of products in stock, whether you’re looking for gold, silver, platinum, or unusual coins.

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One thing to keep in mind is that the company has stated that they are concentrating on supplying a small number of coins that are in high demand.

In its collection, the company has various popular precious metals. While GMRGold does not have the greatest selection among precious metal dealers, there are still a number of products available that can help you get started on your investment journey.

How to Invest in GMRGold IRA?Step-by-step guide for investing in GMRGold IRA

Time needed: 15 days

To invest in a precious metals IRA through American Precious Metals Inc., here are the general steps:

  1. Open a Self-Directed IRA

    Select an IRA company that handles opening precious metals IRA accounts and fill out an application. You can work with GMRGold to recommend an IRA company and provide the necessary paperwork. However, I don’t recommend doing so.

  2. Fund Your IRA

    Once you have selected an IRA company, you can move your funds into your new IRA account. You can work with the IRA company representative to transfer or rollover funds into the new account.

  3. Select a Precious Metals Dealer

    One of the forms you need to fill out along the way is typically called a Buy Direction Letter. This is where you list the precious metals dealer you have selected, such as GMRGold.

  4. Decide Which Precious Metals to Purchase

    You can choose to invest in gold, silver, platinum, or palladium for your IRA. There are some restrictions regarding fineness requirements and allowable coin types, so it’s important to get guidance from GMRGold in this area.

  5. Place Your Order

    Once the funds are available in your IRA account, you can call them to place your order for the desired precious metals.

However, I don’t recommend opening an IRA with them. Why? Because there are plenty of better options available for you.

Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer in your state and choose accordingly.

Also, the list will help you understand what the industry’s best has to offer and what you might miss out on.

GMRGold Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?

GMRGold’s website contains brief information about fees and charges. According to their website, GMRGold charges for shipping, handling, and insurance. Shipping is, however, free for any domestic orders over $75.

GMRGold Shipping Options

A customer may qualify for free shipping on any order that exceeds $75. You may easily exceed this if you wish to add a lot of gold or other metals to your assets.

Some of the gold coins that are available can cost you $1,000 on their own. The current price of gold and other precious metals can be seen at the bottom of the website.

You will be able to check if the value has increased that day. This might help you determine whether you’re receiving a good deal in relation to the market and present conditions.

Minimum Order Total

When dealing with GMRgold, there is no set minimum order amount. If you place an order for less than $75, you will only be charged a flat-rate shipping fee of $9.95.

Orders placed worldwide must be accompanied by a credit card payment of at least $250. If you use a bank wire, the sum can be increased to $1,500.

Companies like Augusta charge ZERO fees for up to 10 years and allow you to choose your own gold & silver. GMRGold on the other hand provides fewer options.

>>>Get in touch with the #1 rated gold IRA company of 2023<<<

GMRGold Reviews and Complaints: BBB, Trustpilot, Sitejabber Read all the GMRGold reviews & complaints

Better Business Bureau (BBB):

GMRGold is not rated on the Better Business Bureau website and has received 0 reviews or complaints. They have been in the industry for 9 years. GMRGold is not BBB accredited, based on the Better Business Bureau website.

GMRGold BBB rating and reviews. They are not BBB accredited.


GMRGold has 4.6 stars out of 5 on Trustpilot, based on numerous customer reviews. Trustpilot has a total of 737 customer reviews. The majority are favorable, with customers appreciating the company’s exceptional customer service, products, and expertise.

GMRGold Trustpilot rating and reviews. They have 737 reviews on the platform.
GMRGold has received #15+ complaints on Trustpilot

GMRGold has received several unresolved complaints from customers. There are also several unresolved negative reviews on different platforms. Our #1 rated gold IRA company has ZERO unanswered complaints on BBB.


GMRGold received one star on the Yelp platform based on two customer reviews and complaints. Both are basically complaints in which one customer alleges that the company overpriced and misled him. Another customer has complained about the company’s bad customer service.

GMRGold reviews and rating on Yelp. They have 2 reviews and a poor rating.

GMRGold Reviews:

GMRGold is not a BBB-accredited business although it has a fairly good online reputation. Several customers left reviews on Trustpilot and a few other platforms. Take a look at what some of the customers have said:

Positive Reviews:

#1. A customer praised GMRGold’s products and services. She added that she is pleased to connect with GMRGold and that they work within your comfort zone with no pressure.

Bullion Box reviews on Trustpilot. It praises them and GMR on how they help customers.

#2. A satisfied customer wrote about his great experience with GMRGold. He mentioned that he purchased mutiny metals from GMRGold and these metals were fairly valued, nicely packaged, and delivered properly. He also praised the website, claiming that it is simple to use and that the customer service is excellent.

Review praising the company for being a good bullion company

#3. Another client mentioned that GMRGold provides exceptional customer service. He strongly recommends GMR Gold to anyone, whether an expert or a beginner in coin / precious metal collecting. He further added that the GMRGold team is incredibly knowledgeable and will undoubtedly assist you with whatever your interests are.

GMR Gold reviews on Trustpilot for being a good company.

#4. A customer also praised GMRGold’s customer service. He stated that their team responds nicely to his every question without passing judgement, as he is a novice investor in this sector. He also mentioned that the shipping service is excellent.

GMR Gold reviews saying they love dealing with this company.

#5. When it comes to precious metals, a customer claimed that GMRGold is the only company he trusts. They are an honest company that will never take advantage of you. They offer affordable rates and sincerely want to help you with your portfolio.

GMRGold reviews saying that they are the only trustworthy bullion dealer.

Negative Reviews:

#1. A consumer expressed his dissatisfaction with GMR Gold. He claimed that their customer service is terrible. The customer called numerous times throughout business hours, left voicemails with all the necessary information to reach him as well as a reason, and received no back call.

He even had a lengthy conversation with them on Instagram about issues with his account and being unable to reset his password, but they seemed uninterested. The customer was then asked to provide them his phone number and they will call him, but he never received a phone call. He also claimed that he would dispute all GMR charges.

GMRGold complaints on Trustpilot saying they are

#2. Another customer indicated poor GMRGold services by stating that he ordered some items from GMRGold and it took him over 3 weeks to even receive an email stating that his package had been dispatched.

GMRGold complaints on Trustpilot. The customer support doesn't respond in time.

#3. A dissatisfied customer stated about GMRGold, “If you’re looking to be misled, overcharged, lied to, and swindled, then GMRGold is the perfect place!” He said that he had only dealt with them when they were buying gold 8 Escudos. When it comes to investing, though, honesty is the best policy.

First, they bring you in for a meeting. Here you will meet three salesmen and a female apprentice. They aggressively promote gold 8 Escudos, telling you, “This is the investment of the century!” They informed the consumer that he was a special customer and that they simply wanted to “take care of him.” They overcharged him by nearly $12,000. Furthermore, he is now asking the attorney general to pick up the case.

GMRGold complaints on

More Reviews:

#4. Another customer stated that there is no option for zero stars, or else he would give it to GMRGold. He further stated that in 2019, he spoke on the phone with an employee named Charlie. The customer said he followed the advice given to him. He has now called Charlie several times but has received no responses. He later stated that GMRGold has terrible customer service.

GMRGold complaints about their poor service.

#5. A customer expressed his dissatisfaction with GMRGold by claiming that the company suspended his account without informing him and for no obvious reason. He stated that he was placing an order and that he is now unable to do so.

GMRGold complaints about their scam.

Is GMRGold Legit? Should You Invest With Them?Is GMRGold a scam or legit? Are they worth it?

No, I don’t think you should invest with them.


  • Decent product selection


  • Not a BBB-accredited business
  • Lack of information about its management team and ownership
  • Received many complaints for poor customer service

While it’s true that GMRGold is reputable and has a good online reputation, they have also received numerous complaints online.

GMRGold is a trustworthy company, but we do not recommend them. Why? Because there are plenty of companies in the industry with more specialization in gold IRAs. They are not the best option for individual gold purchases and certainly not for investors looking to secure their funds with a precious metals IRA.

Each state has its own regulations and rules, so we’ve sorted and found the best Gold IRA company for each state.

Find the best Gold IRA company in your state