Capital Gold Group Review

Capital Gold Group
Capital Gold Group
Capital Gold Group is no longer in business. If you're interested in gold IRA investments, check out our recommended alternative.
Fees & Charges
Honesty & Transparency
Customer Service
AAA rating on BCA
5-star rating on Yellow Pages and BCA
No BBB rating
Poor online presence
Mixed reviews
Bankrupt company
Expert Score

What is Capital Gold Group?Capital Gold Group Locations, Timings, Email, Phone, Services

Capital Gold Group, initially founded by Jonathan Rose in 2000 and transitioning online in 2003, operates as a gold investment company, offering a range of precious metals for investor acquisition. The company’s headquarters are situated in Woodland Hills, California. Notably, their previous website,, appears to be inactive.

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It has come to light that Capital Gold Group filed for bankruptcy in 2019, which has prompted widespread complaints from individuals who allege that the company absconded with their money and investments, citing its financial insolvency. In light of these developments and a new website, it appears that Capital Gold Group has undergone a rebranding and now operates under the name Gold IRA.

An integral component of Capital Gold Group’s approach is investor education. The company is committed to enlightening both current and prospective investors about the advantages and intricacies of investing in gold. This mission is carried out through various means, including their informative publication, the “Definitive Gold Guide,” which offers invaluable insights into gold investment, empowering individuals to make well-informed choices.

Furthermore, the Capital Gold Group delivers a weekly report known as “The Guardian,” serving as a trusted source of market updates and analysis. This resource keeps investors well-informed about the latest developments and trends within the gold market.

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  • Address: 21700 Oxnard Street, Suite 600 Woodland Hills, CA 91367
  • Phone: (800) 510-9594
  • Email:
  • Website:
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People Behind Capital Gold Group: CEO, Owner, Co-Founders & MoreWho owns Capital Gold Group? What is the management team behind Capital Gold Group?

Jonathan Rose (Chief Executive Officer):

Jonathan Rose, serving as CEO, continues to lead the helm of Capital Gold Group. Beyond his role in the company, he is recognized for hosting a syndicated radio show that imparts valuable market analysis to its listeners.

The inception of this venture traces its origins to the modest confines of Jonathan Rose’s living room. His journey into finance began in Europe, where he immersed himself in various financial domains, including the base metals market, the precious metals market, and the foreign exchange market (forex).

Mr. Rose’s professional trajectory is distinguished by his tenure with esteemed financial institutions. He contributed his expertise to banks of high repute such as Prudential Bache Securities, Morgan Stanley, Fimat Metals, Merrill Lynch, and various other global firms operating within the prestigious London Metal Exchange (LME). His role within these institutions involved intricate negotiations with traders in the base metals markets, showcasing his adeptness in the intricacies of these financial sectors.

Upon his relocation from Europe to the United States, Jonathan Rose’s reputation as an advisor and commentator in the global gold markets flourished. He emerged as a trusted voice in the industry, providing valuable insights and guidance to investors and enthusiasts alike. His expertise has not gone unnoticed, as it has been prominently featured in reputable publications such as Forbes and Leaders, further solidifying his position as a recognized figure in the realm of finance and precious metals.

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Capital Gold Group Products: Bullion Coins, Bars, And Rare CoinsAll products offered by Capital Gold Group

Capital Gold Group provides an extensive range of precious metals, making them available in the form of both bars and coins. Their offerings encompass gold, silver, platinum, and palladium, with the added advantage of including metals that are approved for Individual Retirement Accounts (IRAs).

In addition to offering a diverse selection of precious metals, Capital Gold Group extends its services to cater to investors’ IRAs. While the company itself does not act as a custodian for these accounts, it has established valuable partnerships with IRA custodians to ensure that its clients’ needs are met effectively.

Collaborating closely with investors, Capital Gold Group plays a pivotal role in guiding them as they consider the inclusion of silver or gold in their existing investment portfolios. Within the company, dedicated gold specialists are available to engage with potential investors who seek to establish an account with Capital Gold Group.

These “experts” function as more than just customer service representatives; they also serve as invaluable resources for clients, addressing inquiries and managing account-related concerns. Clients who entrust Capital Gold Group with their precious metals investments can enjoy the peace of mind that their assets are securely stored within third-party depositories. The company further ensures the convenience of its clients by promptly delivering precious metals upon request, with a reputation for providing fast and reliable turnaround times.

Capital Gold Group’s commitment to assisting investors in diversifying their portfolios with gold, silver, platinum, and palladium is further exemplified by its comprehensive service offerings. Interested investors can engage with the company’s specialists to learn more about their product range and, if they wish, open investment accounts.

How to Invest in Capital Gold Group IRA?Step-by-step guide for investing in Capital Gold Group IRA

To invest in a precious metals IRA through Capital Gold Group are the general steps:

  1. Open a Self-Directed IRA

    Select an IRA company that handles opening precious metals IRA accounts and fill out an application. You can work with Capital Gold Group to recommend an IRA company and provide the necessary paperwork. However, I don’t recommend doing so.

  2. Fund Your IRA

    Once you have selected an IRA company, you can move your funds into your new IRA account. You can work with the IRA company representative to transfer or rollover funds into the new account.

  3. Select a Precious Metals Dealer

    One of the forms you need to fill out along the way is typically called a Buy Direction Letter. This is where you list the precious metals dealer you have selected, such as Capital Gold Group.

  4. Decide Which Precious Metals to Purchase

    You can choose to invest in gold, silver, platinum, or palladium for your IRA. There are some restrictions regarding fineness requirements and allowable coin types, so it’s important to get guidance from Capital Gold Group in this area.

  5. Place Your Order

    Once the funds are available in your IRA account, you can call them to place your order for the desired precious metals.

However, I don’t recommend opening an IRA with them. Why? Because there are plenty of better options available for you.

NOTE: The company is currently closed and bankrupt.

Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. You can find the best precious metals dealer in your state and choose accordingly.

Capital Gold Group Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?

Capital Gold Group typically operates on a standard delivery timeline for the acquisition of gold and other precious metals, with purchases taking approximately 21 days to be fulfilled. For those investors seeking secure storage options, the company offers access to the storage facilities of the Delaware Depository. They provide two storage choices: segregated storage, which is available for $200, and standard storage, which has pricing starting at $100.

The company maintains a policy of non-disclosure regarding its annual administrative fees, making it essential for clients to contact them directly to obtain this information.

Capital Gold Group imposes a minimum purchase requirement of $10,000 for their services, ensuring that investors make a significant commitment when engaging with their offerings. Notably, they utilize the storage facilities provided by the Delaware Depository for the safekeeping of precious metals.

Regrettably, Capital Gold Group does not publicly disclose its pricing and fee structure on its website. Consequently, interested individuals are required to reach out to the company directly to ascertain the specific details related to costs and fees.

Moreover, it’s important to note that the fees associated with IRAs may fluctuate based on the custodian selected to manage the account.

Capital Gold Group has outlined the following fee structure:

  • Initial Setup Fees: $90
  • Annual Administrative Fees: Information not disclosed
  • Annual Storage Fees: A flat rate of $160
  • Minimum Purchase Amount: $10,000
  • Preferred Depository: Delaware Depository

Potential investors should contact Capital Gold Group to obtain precise and up-to-date information regarding their pricing, fees, and custodial arrangements, ensuring that they make informed decisions when considering their investment options.

Companies like Augusta charge ZERO fees for up to 10 years, allowing you to choose your gold & silver. Capital Gold Group on the other hand provides fewer options.

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Social Media Presence of Capital Gold Group:Twitter, Facebook, & Instagram

Their Twitter Handle:

Capital Gold Group created a Twitter account in April 2010. As of now, the account has 35.5K followers and is following 576 other accounts.

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Their Facebook Page:

Capital Gold Group has only five followers and four likes on Facebook. The company’s page has no star ratings and only one review.

Their YouTube account:

Capital Gold Group has an account on YouTube. They have 283 subscribers. The business has posted no videos to date. The company started its YouTube account on 20 October 2009.

Their LinkedIn:

Capital Gold Group also has a presence on LinkedIn, a professional networking platform, and they have a team of 11-50 employees. The company was established in the year 2003, indicating that they have been in the business for quite some time now.

Their Instagram Account:

Capital Gold Group has an account on Instagram. They have 23 followers and they are following one account. The company has posted no posts to date. The company started its Instagram account on 20 October 2009.

This list will help you understand what the industry best has to offer and what you might miss out on. You can get a free guide on gold IRAs below. It will help you understand the process.


Capital Gold Group Reviews and Complaints: BBB, Trustpilot, SitejabberRead all the Capital Gold Group reviews & complaints

Business Consumer Alliance (BCA):

On the website of the Business Consumer Alliance, Capital Gold Group is rated AAA. Since the year 2000, they have been in business. No complaints have been lodged against the company and resolved. The company is not a BCA member. There is only one review with a perfect score of five stars.

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On Yelp, Capital Gold Group has 3.3 stars out of 5-star ratings based on only 12 customer reviews. Mostly, all the reviews are positive. The customer praised their services and products. In contrast, there are some complaints too regarding products and their shipping. The Yelpers report that this business has been closed now.

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On Trustpilot, the company has received 3.2 out of 5 stars based on consumer reviews. There are only 11 reviews on Trustpilot, and the majority are positive. Additionally, the company is verified on this platform. Customers are impressed with the company’s superior customer service, professionalism, and expertise. The company has an Average Trustpilot rating.

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Yellow Pages:

On Yellow Pages, the company again has 5 stars out of 5-star ratings. The business is permanently closed now. There are 24 customer reviews. All of them praised the company’s excellent services and its professionalism.

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Ripoff Reports:

There are ten reports on Ripoff Reports about Capital Gold Group, which is currently closed and went bankrupt in 2019. Each report contains unique complaints and reviews.

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On Trustlink, the business has 4.5-star ratings out of 5 stars. There are a total of 206 reviews and complaints on this platform. The customers praised its shipping, quality products, and its expertise.

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Capital Gold Group has received some complaints on Ripoff Reports, Yellow Pages and Yelp.

Capital Gold Group has received several unresolved complaints from customers. There are also several unresolved negative reviews on different platforms. Our #1 rated gold IRA company has ZERO unanswered complaints on BBB.

Some Positive Reviews From Online Rating Websites:

#1. Jerry extends his gratitude to Jeff and Tony for their unwavering commitment to keeping promises and fulfilling their commitments. He appreciates their courteous and professional approach to addressing all of his questions. Jerry is thankful for their involvement in helping him achieve his retirement objective of owning precious metals.

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#2. Wendy had a positive experience at Capital Gold Group, where she smoothly rolled a portion of her IRA into precious metals. She’s impressed with the company’s adherence to its advertising and the significant fee savings compared to other providers. Wendy wholeheartedly recommends this company as a wise choice.

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#3. CeeCee shares that he reached out to Capital Gold Group upon hearing a radio advertisement. Although he had originally planned to contact multiple firms, his conversation with a representative from the firm ultimately swayed his decision in favor of the company. The representative effectively addressed all his inquiries, boosting his confidence in navigating an unfamiliar realm of investment. In sum, he expresses great satisfaction with the level of service he has encountered.

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#4. Steven was aware of gold investment but had never ventured into it until the company provided a thorough introduction, guiding him step by step. He praises their outstanding service and the patience they showed to a newcomer like him. His initial doubts have transformed into a firm belief in gold investment, all thanks to Capital Gold Group.

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#5. Rachel was uncertain about long-term wealth storage until she found this company. Their guidance on why and how to invest in gold impressed her. She aimed to add enduring value to her portfolio. She is pleased with the firm’s exceptional customer service and transparency.

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Our top companies have a lean background and aren’t involved in any kind of major legal dispute. You can check out the list here.

Some Negative Reviews From Online Rating Websites:

#1. In 2011, Donald Gilmore entrusted $50,000 in gold and silver coins to a group that promised he could purchase a house after five years. However, in 2018, when he retired and tried to exercise their buy-back policy, they offered a trade for $36,000 in bullion and scheduled a coin pickup via FedEx. The trade never happened within the agreed 10-day timeframe. Months later, the company’s former Vice President, Siniva Walker, disclosed their bankruptcy, leaving Donald with nothing, as they had dishonestly held onto his retirement savings.

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#2. In a belated review, Javelyn recounts a gold purchase from this company two years ago. When attempting to resell recently, the value had decreased substantially, despite a modest overall gold price increase. This indicates a hefty 30-50% markup over wholesale rates by the company. Javelyn discovered that other businesses typically charge only $30-40 above the price point, making the business seem overly expensive unless you’re willing to pay a commission of 30-50%.

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#3. Yvette’s experience with this company is mixed. While most of the staff was friendly, she had to endure persistent sales calls. When she tried to withdraw her funds, they demanded rushed notarized paperwork within two days, with the threat of nullification. Furthermore, she was informed of a “fraudulent incident” and a government investigation.

Today, she learned that the company would be closed for the holidays, with decisions postponed until January 7. Yvette is unsure about the safety of her money, and her confidence in gold investments has been shaken. She advises against doing business with the company at this time.

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#4. Barbara reports being hit with a hefty 30% fee during a gold purchase from this establishment. She characterizes the salespeople as relentless yet charismatic. Her advice is to explore alternative sources for gold purchases.

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Is Capital Gold Group Legit? Should You Invest With Them?Is Capital Gold Group a scam or legit? Are they worth it?

No, I don’t think you should invest with them.


  • AAA rating on BCA
  • 5-star rating on Yellow Pages and BCA


  • No BBB rating
  • Poor online presence
  • Mixed reviews
  • Bankrupt company

I believe there are plenty of better options available for you.

Capital Gold Group is a precious metals dealer that has been in business since 2000. They have an AAA rating on the Business Consumer Alliance. However, they are not in the industry now. The website is also not working. The company revealed itself as bankrupt in the year 2019.

Whether or not this company is legitimate is a matter of opinion there was no publicly available information about its founder and owner.

Before you make any final decision, I recommend checking out our top gold IRA providers.

There, you will find out what the industry’s best has to offer. Also, it will ensure you make an informed decision.

Or, you can check out the best gold dealer in your state below:

Each state has its regulations and rules, so we’ve sorted and found the best Gold IRA company for each state.

Find the best Gold IRA company in your state