Gold Bullion Exchange Reviews

Gold Bullion Exchange
Gold Bullion Exchange is a relatively new bullion dealer with an extremely limited online presence. They don't have a BBB profile and they haven't received many reviews from their customers online.
Fees & Charges
Honesty & Transparency
Customer Service
Decent product selection
Buyback program available
Extremely low customer reviews
No BBB listing and accreditation
Relatively new and inexperienced
Expert Score

What is Gold Bullion Exchange?Gold Bullion Exchange Locations, Timings, Email, Phone, Services

Gold Bullion Exchange is a company based in California that specializes in the buying and selling gold and silver items. They offer a wide range of products, including coins, bars, rounds, and jewelry, catering to both investors and collectors. The company has been in operation since 2011 and has gained a reputation for providing quality precious metals at competitive rates.

Gold Bullion Exchange company logo

The company offers various services to its customers. They provide storage solutions for valuable possessions, ensuring their protection, and also offer expert grading services if required. The company emphasizes discretion in its transactions, especially due to the significant amount of cash involved in gold and silver transactions.

One notable feature of the company is its 0% fee policy for buying precious metals back. This distinguishes them from other dealers in the industry.

In addition to buying and selling precious metals, the company also provides customers with the option to open a Gold IRA (Individual Retirement Account). This allows individuals to invest in gold and other precious metals as a means of diversifying their retirement portfolio and protecting against inflation.

  • Address: 9107 Wilshire Blvd. Suite 450, Beverly Hills, CA 90210
  • Phone: (800)856-3827
  • Email:
  • Website:

People Behind Gold Bullion Exchange: CEO, Owner, Co-Founders & MoreWho owns Gold Bullion Exchange? What is the management team behind Gold Bullion Exchange?

Mr. Bob Gough: Founder of Gold Bullion Exchange

Bob Gough is the founder of Gold Bullion Exchange. According to the company’s (BCA) Business Consumer Alliance profile, Robert Gough is the CEO (Chief Executive Officer) at Gold Bullion Exchange.

Bob Gough started his career in the precious metals industry as an account manager at Monex Deposit Company in 2002, gaining valuable experience in the field during his two-year tenure. He then moved on to work at Monaco Rare Coins from 2004 to 2010, also serving as an account manager. These positions provided him with knowledge and perspectives that laid the foundation for his future endeavours.

In 2011, Bob Gough founded Gold Bullion Exchange, where he utilized his experience and expertise to create a company that caters to the needs of both emerging and seasoned investors.

Gold Bullion Exchange Products: Bullion Coins, Bars, And Rare CoinsAll products offered by Gold Bullion Exchange

The company offers a wide range of products and services related to precious metals. The company also provides resources for individuals interested in setting up a precious metals IRA. They offer a free gold guide that covers information on how to include precious metals in an IRA, including the tax advantages associated with it. Overall, the business aims to cater to the needs of investors and collectors by offering a diverse range of products, expert advice, and resources related to precious metals.

Some of the main products they offer include:

  1. Gold and Silver Bullion: They provide a selection of gold and silver bars and coins in various sizes and designs.
  2. Proof Coins: They offer proof coins, which are specially minted with a high level of detail and quality, often sought after by collectors.
  3. World Coins: The company offers a variety of coins from different countries, allowing collectors to diversify their collections.
  4. Rare Coins and Numismatic Coins: They provide rare and numismatic coins, which hold historical or collector value beyond their metal content.
  5. Silver Boxes and Bags: The business offers silver boxes and bags, which are convenient for storing and organizing silver coins.
  6. Pre-1921 Silver Coins: They specialize in Pre-1921 silver coins, which were minted before a change in silver content regulations.
  7. Pre-1933 Gold Coins: The company offers Pre-1933 gold coins, which were minted before the government recalled most gold coins.
  8. Platinum and Palladium Coins and Bars: They provide a selection of platinum and palladium coins and bars for investors interested in these metals.
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In addition to its product offerings, they offer professional advice to help investors make informed decisions about their investments. They can assist in evaluating the advantages and disadvantages of different investment options, such as physical gold versus gold-stock options.

How to Invest in Gold Bullion Exchange IRA?Step-by-step guide for investing in Gold Bullion Exchange IRA

To invest in a precious metals IRA through Gold Bullion Exchange, here are the general steps:

  1. Open a Self-Directed IRA

    Select an IRA company that handles opening precious metals IRA accounts and fill out an application. You can work with Gold Bullion Exchange to recommend an IRA company and provide the necessary paperwork. However, I don’t recommend doing so.

  2. Fund Your IRA

    Once you have selected an IRA company, you can move your funds into your new IRA account. You can work with the IRA company representative to transfer or roll over funds into the new account.

  3. Select a Precious Metals Dealer

    One of the forms you need to fill out along the way is typically called a Buy Direction Letter. This is where you list the precious metals dealer you have selected, such as Gold Bullion Exchange.

  4. Decide Which Precious Metals to Purchase

    You can choose to invest in gold, silver, platinum, or palladium for your IRA. There are some restrictions regarding fineness requirements and allowable coin types. So it’s important to get guidance from Gold Bullion Exchange in this area.

  5. Place Your Order

    Once the funds are available in your IRA account, you can call them to place your order for the desired precious metals.

However, I don’t recommend opening an IRA with them. Why? Because there are plenty of better options available for you.

Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer in your state and choose accordingly.

Also, the list will help you understand what the industry’s best has to offer and what you might miss out on.

Gold Bullion Exchange IRA page

Gold Bullion Exchange Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?

Gold Bullion Exchange, like other precious metals companies, does have fees associated with its services. The majority of these fees are related to custodial and depository services.

As a dealer, the company collaborates with trusted partners to provide account custodian services. This allows the company to offer customers access to dedicated custodial services while maintaining its primary focus on selling metals. The fees that customers may encounter are primarily linked to opening Individual Retirement Accounts (IRAs) using retirement funds. However, if you prefer, you also have the option to use a depository for non-IRA metals, which can provide an added sense of security.

Shopping with them is made convenient, easier, and cost-effective through their free policies. Notably, all orders exceeding $1500 are eligible for free shipping to various countries including the USA, UK, Canada, Germany, Australia, China, Japan, Malaysia, Mexico, New Zealand, Singapore, and UAE. This ensures that customers in these locations can enjoy the added benefit of free shipping when placing orders above the specified threshold.

Companies like Augusta charge ZERO fees for up to 10 years and allow you to choose your own gold & silver. Gold Bullion Exchange on the other hand provides fewer options.

>>>Get in touch with the #1 rated gold IRA company of 2023<<<

Gold Bullion Exchange Reviews and Complaints: BBB, Trustpilot, SitejabberRead all the Gold Bullion Exchange reviews & complaints

Google Reviews:

On Google, Gold Bullion Exchange has only 1 star out of 5-star ratings based on customer reviews. There are a total of only 2 customer reviews on Google, and most of them are negative, with customers criticizing the company’s customer service and its transparency or lack thereof.

GBE rating on Google reviews.

Business Consumer Alliance (BCA):

On BCA, Gold Bullion Exchange has no star ratings. There, they have an AAA company rating. However, the company hasn’t received any customer reviews on this platform although they have a stellar rating.

Gold Bullion Exchange reviews on BCA

On the Trustlink website, Gold Bullion Exchange has 5 stars out of 5-star ratings based on one customer review. Overall, the total number of their consumer reviews is extremely low which can make it difficult for an investor gauge their reliability.

Gold Bullion Exchange review on Trustlink

Reviews from customers on various trusted websites:

#1. According to Cin M, it has been stated that Gold Bullion Exchange operates as a virtual office and does not have a physical showroom location.

Gold Bullion Exchange complaint alleging scam.

#2. According to Dana Baker, Robert Gough has been described as highly knowledgeable, pleasant, and easy to communicate with. Dana expresses that Robert has provided valuable information regarding gold and coin investments. Based on this positive experience, Dana enthusiastically states that they will certainly recommend the business to their family and friends.

GBE reviews on

Is Gold Bullion Exchange Legit? Should You Invest With Them?Is Gold Bullion Exchange scam or legit? Are they worth it?

No, I don’t think you should invest with them.


  • Decent product selection
  • Buyback program available


  • Extremely low customer reviews
  • No BBB listing and accreditation
  • Relatively new and inexperienced

While GBE may seem like a legit company, it has too many red flags.

For example, it doesn’t have a BBB profile, which makes it difficult for any of their customers to share their honest feedback online. Similarly, the overall quantity of their reviews is quite low when you compare them to other gold IRA providers.

Also, there are many gold IRA providers with much more experience and specialization.

Hence, I recommend checking out our top gold IRA providers. On the other hand, you can click the button below to get a free gold IRA guide from our #1 rated company:


Also, you may find the best gold IRA company of your state below:

Find the best Gold IRA company in your state