Houston Numismatic Exchange Review – A Quick Overview
Houston Numismatic Exchange is a precious metals dealer based in Houston, TX.
They are a family-run enterprise and have been operating in the industry since 1965. The firm offers gold, silver and platinum products to customers.
They buy and sell jewelry, bullion, rare coins, coin jewelry and antique jewelry. However, the company has received several complaints for having rude staff.
Also, they don’t share much information about their products or leadership on their website.
Pros:
- Over 50 years of experience
- One of the top coin dealers of Houston
Cons:
- No IRA services
- Lack of transparency
- Mixed reviews
Table Of Content
What is Houston Numismatic Exchange?
Houston Numismatic Exchange is a coin dealer based in Houston, Texas. They are located at 2486 Times Blvd, Houston, TX 77005 and their contact number is 713-528-2135.
Their store opens from 10:00 AM to 3:00 PM from Thursday to Saturday.
The firm has been serving numismatists and coin collectors since 1965 and is one of the largest gold and silver sellers in Texas.
They focus on buying and selling rare coins, ancient coins, bullion products and jewelry.
However, the firm doesn’t mention any IRA services on its website and has no partnerships with any IRA custodians.
People Behind Houston Numismatic Exchange:
Unfortunately, their website doesn’t share any information about their leadership team. Still, the BBB page for HNE shows that its President is Jay Johnson, the son of its founder, Pat Johnson.
HNE is a family-run enterprise and has evolved into one of the most prominent names in Houston’s precious metals industry.
Also, it is a member of the following associations:
- Gemological Institute of America (GIA)
- Professional Coin Grading Service (PCGS)
- Numismatic Guaranty Corporation (NGC)
Can You Invest in a Gold IRA with Houston Numismatic Exchange?
No. They don’t provide any Gold IRA or related services.
Houston Numismatic Exchange focuses solely on buying and selling precious metals and jewelry with customers.
If you’re an IRA investor, it would be best for you to check out the product selection of a more IRA-focused firm such as Birch Gold Group or Augusta Precious Metals. Their staff has extensive experience in helping customers open and invest in gold IRAs. Hence, they might be suitable for you too.
Houston Numismatic Exchange Products:
Here, you can find a decent selection of gold, silver and jewelry products.
However, HNE doesn’t give much details about its inventory on its website. Below is all the information they share:
Bullion Products:
In terms of bullion, the company shares that they buy or sell, gold, silver and platinum products.
Also, the company shares that it offers customers 1-ounce, 10-ounce and 100-ounce bars sourced from across the globe. The company claims that you would find a broad assortment of American Silver Eagles, Mexican Libertads and Canadian SIlver Maple Leafs here.
Moreover, their product selection includes 90% ‘junk’ silver for various uses.
Rare Coins and Coin Jewelry:
For collectors, the company has a large selection of foreign and US coins to offer. They have PCGS and NGC certified rare coins for numismatics. Moreover, customers can opt to get coin jewelry made from popular collectible coins.
You can find pendants, earrings, bracelets, money clips and charms here. While most of the coin jewelry products are made from 14 karat gold, you can get custom designs from platinum and sterling silver as well.
Antique Jewelry and Swiss Watches:
Houston Numismatic Exchange offers its customers antiques and jewelry products too including:
- Wedding ring sets (Platinum or Gold)
- Certified diamonds (GIA and EGL certifications)
- Estate jewelry and pearls
- Tennis bracelets
- Rings
- Pendants
- Precious stones (Rubies, Sapphires, Emeralds and Tanzanite)
- Fine Swiss Watches
- Pocket Watches
Houston Numismatic Exchange Fees and Charges:
HNE doesn’t offer any IRA or similar services to customers. Hence, there is no fee you would need to pay here.
Also, it was rather disappointing to see such lack of transparency regarding the product selection and pricing. As the company doesn’t share any pricing details on its website, customers would need to visit their store or get in touch with one of their representatives to learn the prices. This only complicates the process.
Moreover, there are many precious metals dealers who are quite transparent regarding their pricing. Some examples of such dealers include USAGOLD and Liberty Coin Service.
Houston Numismatic Exchange Reviews and Complaints:
There are plenty of Houston Numismatic Exchange reviews available online. Their Google listing has 135 customer reviews and an aggregate rating of 4.1 out of 5 stars.
The positive reviews praise the company for its professionalism. For example, Rand shares that they have been dealing with Houston Numismatic Exchange for more than four decades. In their experience, the company and its owner are very reasonable and if any issues arise, they solve the same problem as quickly as possible.
However, there were several 1-star reviews as well.
Teddy shares that he was lost so he called HNE. But the representative they talked to didn’t seem interested in helping them.
When they arrived, the representative didn’t let them see the gold bar they wanted to purchase. Moreover, the only thing Teddy got here was a low-ball offer for his 50g Perth Mint gold bar.
Still, it’s worth highlighting that Houston Numismatic Exchange responds to every review regardless of its rating. They address each review individually. Clearly, the company values customer service and tries its best to satisfy its clients.
Their Yelp page has 18 HNE reviews and an aggregate rating of 3 out of 5 stars. Similarly, their BBB page has an A+ rating but no customer reviews or complaints.
Is Houston Numismatic Exchange Legit?
Yes, Houston Numismatic Exchange is a legitimate precious metals dealer. They have been in the industry since 1965 and have provided customers with quality service.
The firm specializes in buying and selling gold, silver, and platinum products. You can buy jewelry, swiss watches, rare coins and coin jewelry here.
Moreover, the company has an A+ rating on Better Business Bureau with no customer complaints.
However, Houston Numismatic Exchange has received several complaints from customers for having rude staff and they don’t share much information on their website.
These points might deter some investors from investing with them.
Summary: Should You Invest with Houston Numismatic Exchange?
Houston Numismatic Exchange is highly experienced but their lack of transparency prevents me from recommending them. There are plenty of precious metals dealers with much better reputation and transparency.
Before you choose any Gold IRA provider, you should browse multiple options. This way, you would be sure of making a well-informed decision.
You can start with our list of the best Gold IRA companies 2023.