John Hancock Gold IRA

John Hancock Gold IRA
John Hancock Gold IRA
⭐⭐John Hancock Gold IRA has been rated MEDIOCRE by Ryan Paulson. Find out why in this detailed expert review on IRAEmpire.
Fees & Charges
Honesty & Transparency
Customer Service
Product Selection
A+ rating on BBB
Transparent about their team
Faced several lawsuits
Do not offer Gold IRA
Low online presence
Expert Score

What is John Hancock Gold IRA?John Hancock Gold IRA Locations, Timings, Email, Phone, Services

John Hancock has been in the financial industry for over 160 years. They offer traditional financial services such as insurance, investments, and retirement accounts. With a large and diverse customer base, John Hancock is a dependable option for all your financial needs.

John Hancock logo

While maintaining a solid reputation, John Hancock does present a drawback in terms of its relatively restricted selection of retirement account options.

John Hancock Gold IRA claims to meet the needs of its customers by providing a range of financial products and services, including life insurance. Their array of services encompasses fixed and variable-rate annuities, mutual funds, 401(K) retirement plans, college savings accounts, and long-term care insurance.

Originating in 1862 in Boston, Massachusetts, the company has secured both a 1.02-star rating and an A+ rating from the Better Business Bureau. This organization is accredited by the BBB, yet it has also garnered over 170 customer complaints within the past three years.

In this article, you will learn all about John Hancock Gold IRA.

  • Address: 197 Clarendon St # C6 Boston, MA 02116-5010
  • Phone: (617) 572-6000
  • Email: visit
  • Website:
  • Hours:
    • Monday – Friday: 8 A.M to 6 P.M ET

Find the Best Rated Gold IRA Company of your State


People Behind John Hancock Gold IRA: CEO, Owner, Co-Founders & MoreWho owns John Hancock Gold IRA? What is the management team behind John Hancock Gold IRA?

Marianne Harrison (First CEO and President) at John Hancock:

Marianne Harrison is a Canadian business leader who was the first female President and CEO of John Hancock. She is a strong advocate for diversity and inclusion in the workplace and is known for her commitment to customer service. She retired from John Hancock in 2023 and is now a board member of Manulife Financial Corporation and a number of other organizations.

Here are some specific accomplishments of Marianne Harrison:

  • Led John Hancock through a period of significant growth and transformation
  • Launched a number of new products and services, including John Hancock Vitality
  • Focuses on customer centricity, innovation, and diversity and inclusion
  • Is a role model for women in business and a champion for positive change
John Hancock President

Brooks Tingle (President & CEO) at John Hancock:

Brooks Tingle holds the positions of President and Chief Executive Officer at John Hancock, the U.S. arm of Toronto’s Manulife Financial Corporation. He is a vital part of Manulife’s Executive Leadership Team.

Based in Boston, Mr. Tingle leads John Hancock, a prominent U.S. life insurer that offers financial solutions, such as life insurance and annuities, to over ten million Americans. The company’s scope also extends to a distinct Global Wealth and Asset Management division, catering to American investors with its comprehensive investment offerings and retirement planning services.

Before assuming his current role in 2023, Mr. Tingle served as President and CEO of John Hancock Insurance. His noteworthy achievement was introducing and implementing the pioneering behavioural insurance solution, John Hancock Vitality. This program rewards life insurance policyholders for engaging in activities that promote better health and longevity.

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In his roles, Mr. Tingle also holds leadership positions on the boards of John Hancock’s insurance companies, including John Hancock Life Insurance Company (U.S.A.) and John Hancock Life Insurance Company of New York.

He further contributes to the boards of the American Council of Life Insurers and LL Global. Additionally, he is an active member of the Tufts Nutrition Council for the Gerald J. and Dorothy R. Friedman School of Nutrition Science and Policy.

John Hancock Gold IRA Products: Bullion Coins, Bars, And Rare CoinsAll products offered by John Hancock Gold IRA


  • Easily access your John Hancock retirement account to manage your savings and plan for your future.

Life Insurance:

  • Access a comprehensive set of tools and resources designed to make managing your life insurance policy hassle-free.
  • Navigate through policy details, premium payments, beneficiary information, and more with convenience.

Long-Term Care:

  • Learn about efficient ways to manage your individual Long-Term Care (LTC) policy or a group/employer-sponsored LTC plan.
  • Gain insights into handling claims, policy updates, and related information, ensuring your LTC needs are well-managed.


  • Seamlessly access your investment accounts, which include a diverse range of options such as mutual funds, ETFs (Exchange-Traded Funds), IRAs (Individual Retirement Accounts), and 529 investment plans.
  • Keep track of your portfolio, make investment decisions, and monitor your financial growth with ease.

Individual Annuities:

  • Simplify the process of managing individual annuities by filing claims, searching for relevant forms, and receiving assistance with understanding the benefits associated with annuities purchased either by yourself or through your financial professional.

Group Annuities:

  • If you’re entering retirement, currently receiving benefits, or need support in filing a claim for your employer-sponsored annuity, our services are tailored to address your needs.

Other Resources:

  • Dive into a range of additional resources, such as reviewing structured settlement payments, exploring college savings accounts, and gaining insights into other financial products.
  • These resources provide you with a comprehensive understanding of various financial aspects, helping you make informed decisions for your future.
John Hancock Gold IRA
Beware of Gold IRA scams. Recently several scams have been charged by the authorities. Companies such as Regal Assets, Safeguard Metals and Red Rock Secured defrauded hundereds of retirees like you and me. I strongly suggest you learn how to identify gold IRA scams. You can request a free guide using the button below:

How to Invest in John Hancock Gold IRA?Step-by-step guide for investing in John Hancock Gold IRA

John Hancock Gold IRA presents a duo of individual retirement account options, each tailored to distinct preferences. The managed IRA introduces a personalized investment approach guided by experienced financial advisors.

These adept advisors take on the responsibility of managing and supervising the IRA, offering professional oversight. Customers gain the ability to monitor the evolution of their retirement account through a user account on the company’s website, accessed via an online customer portal.

On the other hand, the investments rollover IRA empowers clients to make selections from an array of investment options, aligned with their present requirements. This flexibility ensures alignment with individual financial goals.

In the realm of account mobility, clients enjoy the freedom to move funds from other individual retirement accounts without incurring fees at any point during the account’s duration. Notably, all funds within the IRA remain tax-deferred until the account holder opts to initiate withdrawals or commence distributions.

Facilitating further flexibility, clients have the option to transfer their John Hancock IRA balance to other retirement plans beyond the company’s purview, encompassing employer-sponsored retirement plans. Moreover, the company provides a variety of avenues for establishing distributions from these retirement accounts.

It’s important to note, however, that those seeking a self-directed precious metals IRA involving the physical possession of metals should explore alternative options. While John Hancock Corp. offers a comprehensive range of retirement choices, it does not facilitate gold IRAs, and customers looking to initiate an IRA funded by physical precious metals will need to consider other avenues.

John Hancock Gold IRA Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?

One notable drawback in terms of transparency with John Hancock lies in their lack of readily available information about fees and charges on their website. While transparency is a critical aspect of any financial service provider, the absence of clear, easily accessible details regarding fees and charges could potentially lead to confusion and uncertainty for customers.

This deficiency in transparency could result in customers not having a comprehensive understanding of the costs associated with their financial products and services. Without transparent disclosure of fees and charges, individuals may find it challenging to make informed decisions about their investments, retirement accounts, annuities, or any other financial products offered by John Hancock.

Transparency is Important

All gold IRA companies are NOT the same. We’ve done the hardwork for you and found the most transparent gold IRA company with the highest rating by customers.

Moreover, the absence of transparent fee information could lead to surprises down the line, as customers may not have a clear picture of how their investments are affected by fees or how these charges may impact their financial goals over time. This lack of clarity might also make it difficult for customers to accurately compare John Hancock’s offerings with those of other financial institutions, hindering their ability to choose the best options for their financial needs.

In an era where consumers increasingly demand transparency and access to information, the absence of clear fee and charge details on the company’s website could potentially impact the trust and confidence customers place in John Hancock. Clarity about fees is crucial for building strong customer relationships, fostering trust, and enabling individuals to make well-informed financial decisions aligned with their goals and preferences.

Companies like Augusta charge ZERO fees for up to 10 years, allowing you to choose your own gold & silver. John Hancock Gold IRA on the other hand provides fewer options.

>>>Get in touch with the #1 rated gold IRA company of 2023<<<

Social Media Presence of John Hancock Gold IRA:Twitter, Facebook, & Instagram

Twitter Handle of John Hancock Gold IRA:

The Twitter account of John Hancock Gold IRA has amassed a considerable following of 24.7K and follows 65 accounts. Their presence on the platform dates back to March 2012.

John Hancock Gold IRA Twitter Account

Facebook Page of John Hancock Gold IRA:

The Facebook account for John Hancock Gold IRA has a following of 52,000 people. It has received 49,000 likes but has not yet received any reviews or star ratings.

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LinkedIn Page of John Hancock Gold IRA:

The company has a LinkedIn profile and it has gathered a following of 59,813 users. Additionally, there are 5,270 employee profiles on LinkedIn. The company boasts a company size of over 10,001 employees.

John Hancock Gold IRA

John Hancock Gold IRA Instagram account:

John Hancock Gold IRA boasts a follower count of 14.4K on Instagram, while they themselves are following 78 accounts. Their Instagram feed showcases a cumulative total of 686 posts up to the present. The company achieved Instagram verification in April 2017, having joined the platform in August 2013.

John Hancock Gold IRA

Youtube account of John Hancock Gold IRA:

John Hancock Gold IRA has an impressive 3.37K subscribers on their YouTube channel, where they have uploaded a total of 277 videos to date. Since joining the platform on January 31, 2012, their videos have accumulated 2,733,239 views.

John Hancock Gold IRA

Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer in your state and choose accordingly.

The list helps you understand top industry offerings and avoid missing out. You can get a free guide on gold IRAs below. It will help you understand the process:


John Hancock Gold IRA Reviews and Complaints: BBB, Trustpilot, SitejabberRead all the John Hancock Gold IRA reviews & complaints

Better Business Bureau (BBB):

On the Better Business Bureau website, John Hancock Gold IRA has 1.03 stars out of 5-star ratings based on 59 customer reviews. They are since 161 years in the industry. A total of 172 complaints have been filed against the company and its owner. This business has an A+ rating and is BBB accredited on Better Business Bureau website.

John Hancock Gold IRA reviews on BBB


On Yelp, John Hancock Gold IRA has only one star out of 5-star ratings, this is based on 86 customer reviews. Mostly all of the reviews are negative. The customer criticized and complained regarding products, services, and shipping.

John Hancock Gold IRA rating on Yelp

Consumer Affairs:

On Consumer Affairs, John Hancock Gold IRA has 3.2 stars out of 5-star ratings based on 407 customer reviews. The customers gave varying reviews regarding the company’s level of expertise and professionalism.

John Hancock Gold IRA reviews & Ratings on ConusmerAffairs


On the Trustpilot website, John Hancock Gold IRA has 3.5 stars out of 5-star ratings based on 79 customer reviews. According to this such ratings they are in an average state on the website. An average grade of 3.5 stars on Trustpilot means that the company has received mostly positive ratings from its customers. However, it is important to note that there are some complaints and negative reviews too.

John Hancock Gold IRA ratings on Trustpilot

Site Jabber:

As per the evaluation by Site Jabber, John Hancock Gold IRA has been awarded three stars. There they have only 2 reviews. This rating reflects both the positive and negative perceptions of the company.

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Google Reviews:

On Google, John Hancock Gold IRA has 4 stars out of 5-star ratings based on only one customer review. The review presented is positive. The customer praised the company’s excellent customer service, professionalism, and expertise.

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Some Positive Reviews:

#1. Dace Lemieux mentions having the vitality life insurance plan, expressing appreciation for its benefits and the rewards for maintaining an active lifestyle. Dace also mentions having received an Apple Watch through the plan and highlights not having to make payments due to meeting exercise goals. He concludes by recommending the plan based on their positive experience.

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#2. Karen shares that they have been a customer of John Hancock for a number of years and have consistently found them to be very helpful whenever assistance is needed. They also emphasize a trouble-free experience with the company. Karen notes that requests for mailed information are promptly fulfilled by the company.

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#3. Shane mentions being a John Hancock customer for nearly a year and emphasizes the company’s excellent assistance. They highlight the quality of customer service and note the company’s dedication to providing clear explanations. Shane expresses contentment with their experience and overall satisfaction with the company.

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#4. Noriko shares that they have maintained their policy with the company for a span of 35 years, expressing contentment with the experience. They note that their death benefits have doubled over time, and the cash value has grown to about 30 percent more than the initial investment. Noriko also mentions purchasing a policy for their son as an infant with a value of $50,000, which has now appreciated to approximately $10,000.

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#5. Tauna Broussard appreciates the enticing fitness offers provided, finding them truly motivating on the journey to better health. They commend the innovative incentives as highly creative and express their contentment with the program. Tauna extends gratitude for the support in maintaining their health and well-being.

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Some Negative Reviews:

#1. KJ shares that although achieving Platinum status was satisfying, the premium refund received did not match the expected 15% as per calculations. This discrepancy has led to a sense of being misled by the advertised terms.

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#2. Jason emphasizes his experience with a company that exhibits both dishonesty and poor financial management. He highlights that truthfulness is nonexistent with them, making it futile to anticipate honesty. He further notes that the fabrications they offer are also of subpar quality.

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#3. Kim expresses a strong desire to give zero stars. In Kim’s opinion, John Hancock Gold IRA ranks as the most unfavorable choice for a 401k provider. Despite initiating a withdrawal on April 3rd, 2023, Kim has encountered continuous excuses and delays. As of the present date, April 27th, the requested funds have yet to materialize. Kim holds a complete lack of trust in their dealings.

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#4. Tina asserts that this particular company stands out as the most prominent practitioners of scams she has ever encountered. She highlights that the company engaged in an unauthorized withdrawal from her checking account subsequent to her sending a letter on June 20th. Furthermore, despite her efforts, the company refuses to reimburse her for the wrongfully taken funds.

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#5. Adam, who previously sold their annuities, notes a significant decline in the company’s quality over time. He sees them as stuck in an outdated, inefficient state. His attempt at an ACAT transfer was met with refusal, as the company doesn’t support such transfers. Adam strongly cautions against getting involved with the company, urging others to avoid potential problems by staying away.

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Why Are Investors Diversifying Their Portfolio?

Experts agree that the financial market is now even more fragile than pre-2008. Will your retirement portfolio weather the imminent financial crisis? Threats are many. Pick your poison..

bank collapse

The financial system would be in great peril if one or more big banks fail.

“When we get to a downturn, banks won’t have the cushion to absorb the losses. Without a cushion, we will have 2008 and 2009 again.”

student loans 1

Student debt, which has been on a steep rise for years, could figure greatly in the next credit downturn.

“There are parallels to 2008: There are massive amounts of unaffordable loans being made to people who can’t pay them”

national debt

The US national debt has spiked $1 trillion in less than 6 months!

“If we keep throwing gas on flames with deficit spending, I worry about how severe the next [economic] downturn is going to be–and whether we have enough bullets left [to fight it],”

private debt

Total household debt rose to an all-time high of $13.67 trillion at year-end 2019.

“Any type of secured lending backed by an asset that is overvalued should be a concern… that is what happened with housing.”

Get in touch with an expert using the button down below:


Application of John Hancock Retirement on Google Play Store: A Business with many years of expertise in precious metals insdustry

John Hancock Retirement has an official mobile application available on the Google Play Store. They have 100K+ downloads and 4.5 stars ratings out of 5 stars, with 2.81K customer reviews. The company primarily provides its services through its website and by phone.

Easily check your retirement status and balance online or by calling our toll-free number. It’s a quick and convenient way for customers to stay up-to-date on their retirement. John Hancock Retirement also offers educational resources and market insights on its website to help customers make informed investment decisions.

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John Hancock Gold IRA Lawsuits: UniCourt, Justia, CasetextHave its customers sued John Hancock Gold IRA?

Araujo v. John Hancock Life Insurance Company:

The case of Araujo v. John Hancock Life Insurance Company was a class action lawsuit filed in 2001 in the United States District Court for the District of Massachusetts. The plaintiffs alleged that John Hancock had engaged in unfair and deceptive practices in the sale and marketing of long-term care insurance policies.

Specifically, Araujo alleged that John Hancock had:

  • Failed to disclose that the policy had a “risk-free” period during which the policyholder would not be covered by the policy
  • Charged premiums to policyholders during the “risk-free” period
  • Pressured Araujo to purchase the policy without fully explaining the terms and conditions of the policy

In 2003, the district court dismissed Araujo’s complaint, finding that he had not stated a claim for relief under the federal securities laws. Araujo appealed the decision to the United States Court of Appeals for the First Circuit.

In 2005, the First Circuit reversed the district court’s decision and reinstated Araujo’s complaint. The First Circuit held that Araujo had stated a claim for relief under the federal securities laws by alleging that John Hancock had made false and misleading statements about the terms and conditions of the policy.

The case was subsequently settled in 2006. Under the settlement, John Hancock agreed to pay $1.5 million to Araujo and to change its sales and marketing practices for variable universal life insurance policies.

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The Araujo v. John Hancock Life Insurance Company case is one of a number of cases that have been filed against life insurance companies in recent years alleging unfair and deceptive practices. These cases have resulted in millions of dollars in settlements and have helped to protect consumers from unscrupulous life insurance companies.

If you have purchased a life insurance policy, it is important to be aware of your rights. If you believe that you have been the victim of unfair or deceptive practices by a life insurance company, you should contact an attorney to discuss your legal options.

Our top companies have a clean background and aren’t involved in any kind of major legal dispute. You can check out the list here.

Is John Hancock Gold IRA Legit? Should You Invest With Them?Is John Hancock Gold IRA a scam or legit? Are they worth it?

John Hancock Gold IRA is a company that has been in business for 161 years. They have an A+ rating with the Better Business Bureau and a 3.5-star rating on Trustpilot. However, there have been multiple lawsuits filed against them claiming that they have not fulfilled their promises of providing real services.

Whether or not this company is a legitimate company is a matter of opinion. Some people believe that the lawsuits against the company are credible and that they should be avoided. Others believe that the lawsuits are frivolous and that the company is a legitimate business.

Before you make any final decision, I recommend checking out our top gold IRA providers.

There, you will find out what the industry’s best has to offer. Also, it will ensure you make an informed decision.

Or, you can check out the best gold dealer in your state below:


  • A+ rating on BBB
  • Transparent about their team


  • Faced several lawsuits
  • Do not offer Gold IRA
  • Low online presence

Each state has its own regulations and rules, so we’ve sorted and found the best Gold IRA company for each state.

Find the best Gold IRA company in your state