What is Monument Metals?Monument Metals Locations, Timings, Email, Phone, Services
Monument Metals began as a precious metals dealer and trading company. However, in 2014, the company began accepting public metals purchases.
The company offers numerous metals to the public, including gold and silver standards, as well as palladium, pre-1933 rare coins, and copper.
They sell precious metals both online and at their Maryland store. Further, the company claims that customers who sign up for the Gold Seller’s newsletter receive discounts and deals.
In this article, we will look deeper into Monument Metals and investigate if the claims they have made about their products and customer satisfaction are legitimate.
Furthermore, we’ll learn about Monument Metals’ product offerings, price, presence, and customer reviews to give you an in-depth understanding of what they have to offer and how the public considers their services and products.
- Address: 1341 Hughes Ford Road, Suite 113, Frederick MD 21701
- Phone: 1-800-974-3121
- Email: support@monumentmetals.com
- Website: https://monumentmetals.com/
People Behind Monument Metals: CEO, Owner, Co-Founders & MoreWho owns Monument Metals? What is the management team behind Monument Metals?
Monument Metals’ website contains no information about any of its team members or its owner or founder, which may be an issue for investors who wish to know more about the company’s owner, founder, or any other team member.
However I found the LinkedIn profile of its Founder & CEO, Jonathan Swyers, after examining it deeper, and here are a few details I got there.
Jonathan Swyers: Founder & CEO
Jonathan Swyers founded Monument Metals in 2014 and currently serves as the company’s Founder & CEO. He previously worked for 2 years as Director of International Trading at Asset Strategies International, Inc., and for 6 years as Financial Operations Manager at GCE, Inc. He received a Bachelor of Science (BS), in Sociology, and Economics from James Madison University.
On Zoominfo, you can find a list of their total employees, which is 65 according to Zoominfo data, but we can only acquire their names from there; no other information is available on the internet.
Monument Metals Products: Bullion Coins, Bars, And Rare CoinsAll products offered by Monument Metals
Monumental Metals offers a wide variety of rare coins and precious metals on its website.
The following are some of the company’s products:
- Gold
Monumental Metals offers a variety of gold products to investors. Investors can select from a variety of popular gold coins, including American Gold Eagles, American Gold Buffalos, Canadian Gold Maples, and others.
- Silver
Silver products are also available to investors. Investors can select from a variety of options, including American Silver Eagles, Canadian Silver Maples, Chinese Silver Pandas, and others.
- Platinum
Aside from traditional gold and silver, the company offers platinum products to clients. American Platinum Eagles, American Platinum Coins, and Platinum Bars are among the platinum options.
- Palladium
They also allow investors to purchase palladium. Government Minted Palladium Coins, 1 oz Palladium Bars, and 10 oz Palladium Bars are available to investors.
- Coins
Pre-1933 coins are also available for purchase by investors. Peace Silver Dollars, Morgan Silver Dollars, and $5 Liberty Half Eagles are among the coins available on their website.
- Copper
The company sells a variety of copper items, including 1 oz. Copper Rounds, 5oz Copper Rounds, and Wheat Cents.
Monument Metals offers numerous possibilities for investment. They have a large selection of precious metals and rare coins.
Can You Invest in Monument Metals IRA?Do They Offer A Precious Metals IRA?
No, Monument Metals primarily serves numismatists by offering precious metals such as Gold and Silver Coins for purchase, but it does not disclose any information related to providing IRA services to investors on its website. This may disappoint investors looking for an all-in-one for precious metals investments within an Individual Retirement Account (IRA).
This company fails to meet the requirements of customers who want to open a gold IRA account. Instead, investors looking for gold IRA choices can look into options and work with companies that specialise in facilitating gold IRAs.
It’s important to understand that the process of setting up a gold IRA includes choosing a reputable IRA custodian or trustee.
Choosing a reliable IRA custodian is an important step in setting up a gold IRA. These custodians are responsible for ensuring that your precious metal investments are in accordance with IRS laws, including storage and reporting requirements.
Specialised IRA custodians often have years of expertise in dealing with precious metals within retirement accounts, making them well-equipped to help investors meet their financial goals.
However, I don’t recommend opening an IRA with them. Why? Because there are plenty of better options available for you.
Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer in your state and choose accordingly.
Also, the list will help you understand what the industry’s best has to offer and what you might miss out on.
Monument Metals Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?
Monument Metals fails to disclose its fees and charges, although they do mention that shipping is free on orders of $199 or more.
Its website does not provide any additional information about its fees and charges. This could be one of the company’s biggest drawbacks. Prospective customers may be concerned about the lack of fee transparency.
Customers may have difficulty comparing the costs of using its services with other similar providers if fees and charges are not easily available. As a result, it might be difficult to determine whether the potential benefits and products provided by the company justify the related costs.
Payment Methods
According to the company, you may pay for your order using any or all of the following payment methods, depending on the order amount: credit card, certified check, cashier’s check, personal check, e-check, wire transfer, PayPal, and money order.
Monument Metals Reviews and Complaints: BBB, Yelp, GoogleRead all the Monument Metals reviews & complaints on Monument Metals
Better Business Bureau (BBB)
On Better Business Bureau (BBB), Monument Metals has received an A+ and 4/5 stars based on a total of 11 customer reviews and 1 complaint. BBB states that the company has been in business for 9 years and they are a BBB-accredited business.
The company has received several unresolved complaints from customers. There are also several unresolved negative reviews on different platforms. Our #1 rated gold IRA company has ZERO unanswered complaints on BBB.
A Monument Metals customer recently filed a complaint on the BBB platform about their purchasing experience. When the customer placed an order with Monument Metals on December 22nd, he received a fraudulent activity alert from his credit card company, which he immediately authorised.
He waited for verification during the Christmas holiday weekend after authorizing the transaction. On December 27th, he contacted Monument Metals’ customer service and was informed that his transaction had been reapproved and marked as a clear sale. However, on December 28th, he received an email from Giselle informing him that his order had been cancelled and his payment had been refunded.
Despite his credit card company confirming the authorisation, Monument Metals pushed that the customer pay using a different method due to being blacklisted for a legitimate purchase.
Without changing his payment method, the customer was unable to access their account or do business with Monument Metals. This event calls into question the company’s customer service and how it handles valid transactions.
However, it is also crucial to remember that there are many positive reviews, with customers stating that the company provided excellent customer service and had great people to work with.
Trustpilot
Based on a total of 1,217 customer reviews, the company received a 4.7/5 star rating on Trustpilot. The majority of customers gave positive reviews, stating that the company provided quick delivery and an excellent team to assist customers. Several clients have stated that they would recommend this company to investors who want to invest in precious metals.
However, customers have also submitted negative reviews, complaining about poor shipping services, receiving low-quality products, and excessive costs.
ShopperApproved
Monument Metals has a good rating of 4.9/5 stars on ShopperApproved, with a total of 2,407 customer ratings and reviews. Customers have mostly given this company positive reviews.
Monument Metals Reddit feedback has been mainly satisfactory, with people expressing their positive experiences.
Is Monument Metals Legit? Should You Invest With Them?Is Monument Metals a scam or legit? Are they worth it?
No, I don’t recommend investing with them.
Pros:
- Wide range of products
- BBB-accredited company
- Many positive reviews
Cons:
- Does not offer IRA Services
- No information related to their team
- No reviews on Yelp
I think you have many better options than the Monument Metals.
Monument Metals is a reputable company that provides a diverse selection of precious metals products to investors and they have many positive reviews from customers.
However, this company has a number of issues, such as not being transparent about its members on its website, not disclosing sufficient details related to fees and charges, and no customer reviews on Yelp.
Further, Monument Metals doesn’t state whether they offer IRA-approved gold or any other IRA services.
All of this suggests that you should look into other companies instead.
Before you make any final decision, I recommend checking out our top gold IRA providers.
There, you will find out what the industry’s best has to offer. Also, it will ensure you make an informed decision.
Or, you can check out the best gold dealer in your state below:
Each state has its regulations and rules, so we’ve sorted and found the best Gold IRA company for each state.
Find the best Gold IRA company in your state