Patriot Gold Group Reviews – Is It A Gold IRA Scam? (2023)

Patriot Gold Group Reviews
Patriot Gold Group
Patriot Gold Group is a gold IRA company with only a handful years of experience. They have an A+ rating on BBB and a decent product selection. However, the company doesn't provide Platinum and Palladium products. Also, their website has many technical bugs which might cause you some serious issues.
Fees & Charges
Honesty & Transparency
Customer Service
Decent product selection
A+ BBB rating
No Platinum and Palladium products
High markups
Buggy and incomplete website
Expert Score

Patriot Gold Group Review – A Quick Overview

Patriot Gold Group is a gold IRA company with only a handful years of experience. They have an A+ rating on BBB and a decent product selection. However, the company doesn’t provide Platinum and Palladium products. Also, their website has many technical bugs which might cause you some serious issues.


  • Decent product selection
  • A+ BBB rating


  • No Platinum and Palladium products
  • High markups
  • Buggy and incomplete website

What is Patriot Gold Group? 

Patriot Gold Group is a company that specializes in the sale of precious metals, such as gold, silver, platinum, and palladium, in the form of coins, bars, and bullion. The company offers a range of investment products, including coins such as American Eagles, Canadian Maple Leafs, and South African Krugerrands, as well as bullion bars and rounds in various sizes and weights. The company markets these products to investors who are looking to diversify their portfolios and protect their assets against inflation and economic uncertainty.

In addition to selling precious metals, they offer investment advice and guidance, assistance with setting up and managing precious metals IRAs, and educational resources such as market analysis, historical data, and investment strategies. The company was founded in 2016 and is headquartered in Los Angeles, California. Patriot Gold Group prides itself on providing a high level of customer service and transparency in all of its transactions.

People Behind Patriot Gold Group:

Jack Hanney is the CEO of Patriot Gold Group, having held the position since the company’s establishment in March 2016. He graduated from the University of Vermont and has over 20 years of experience in finance, as well as more than five years of experience in the tech industry. Hanney’s expertise and leadership have helped guide the company in its mission to provide high-quality precious metals products and exceptional customer service to its clients.

Mr. Mike Celano serves as the Partner of the company whereas Mr. John Hanney serves as a Member of the company. Mr. Hanney is also responsible for helping clients to develop investment strategies that incorporate precious metals, as well as overseeing the company’s compliance and regulatory affairs. On the other hand, Mr. Charley Chartoff also serves as a Member of the company. He is responsible for developing and implementing the company’s marketing strategy, as well as managing the company’s relationships with suppliers and vendors.

Together, these individuals have a wealth of experience in the precious metals industry and bring a diverse set of skills and expertise to the management team of the business. The company prides itself on providing its customers with exceptional service and high-quality products, and the leadership team is committed to upholding these standards.

How to Invest in Patriot Gold Group IRA?

Saving for retirement is a priority for many individuals who want to secure their financial future. One of the most effective ways to achieve this goal is through investing, as it allows your savings to grow over time. A gold IRA is a specialized account designed to help individuals save for retirement. With a traditional IRA, the money you contribute is tax-deductible, meaning you pay less tax in the years you contribute.

You then pay taxes when you withdraw from the account during retirement, typically at a lower tax rate. This business offers assistance in opening a gold IRA, enabling investors to invest in precious metals while enjoying the tax benefits of an IRA.

Clients can work with the company to contribute cash to their accounts and purchase metals. Additionally, Patriot Gold Group can assist in managing the storage and transportation of precious metals.

patriot gold group ira

Patriot Gold Group Products:

Patriot Gold Group is a company that specializes in selling precious metals such as gold, silver, platinum, and palladium. They offer a range of products that cater to investors who are looking to diversify their portfolios with physical precious metals. 

Some of their popular products include:

  1. Gold coins: This business offers a variety of gold coins. Which includes American Eagles, Canadian Maple Leafs, South African Krugerrands, and Austrian Philharmonics. These coins are typically 22-karat or 24-karat and are considered legal tender in their respective countries.
  1. Silver coins: Patriot Gold Group offers a range of silver coins. Including American Eagles, Canadian Maple Leafs, and Mexican Libertads. These coins are typically 99.9% pure silver and are also considered legal tender.
  1. Precious metals IRA: The company also offers a precious metals IRA. Which allows investors to hold physical gold and silver in a tax-advantaged retirement account.

Sadly, this selection doesn’t include any Platinum and Palladium products. Both of those precious metals have become increasingly popular among modern investors. That’s because they allow you to diversify your precious metals portfolio.

Check out our top recommended gold IRA company. Their product selection has gold, silver, platinum and palladium, along with a specialized staff ready to help you.

Patriot Gold Group Fees and Charges:

Patriot Gold Group offers the benefit of Investor Direct Pricing, where they do not charge a percentage fee on the client’s precious metals order like some other metal dealers. Instead, they charge a setup fee of $225 for new precious metals IRAs, which is waived for investments over $30,000. Additionally, storage fees for the first three years are also waived, and Patriot Gold Group reimburses the $260 rollover fee that customers are charged in the first year.

For accounts with a minimum balance of $250,000, investors can take advantage of the No Fee for Life IRA program. However, it is important to note that storage facilities and custodians may have their own independent fees. Therefore, investors should be aware of the associated costs before opening an account and conducting transactions. Custodians calculate annual fees based on factors such as the account balance, and Patriot Gold Group works with all custodians, including trusted partners such as STRATA Trust and Equity Institutional.

Patriot Gold Group Reviews and Complaints:

Better Business Bureau (BBB):

On the Better Business Bureau website, this business has an A+ rating. They have 5 stars out of 5-star ratings based on only 1 customer review. Patriot Gold Group are since 7 years in the industry. No complaints have been filed or closed in the last 3 years. This business is also BBB accredited on Better Business Bureau website.

patriot gold group reviews


On the Trustpilot website, Patriot Gold Group has 4.9 stars out of 5-star ratings based on customer reviews. There are 114 customer reviews on the website. Most of them are positive, with customers highly appreciating the company’s exceptional customer service, professionalism, and expertise.

patriot gold group reviews

Google Reviews:

On Google, Patriot Gold Group has 4.9 stars out of 5-star ratings based on customer reviews. There are a total of 71 customer reviews on Google. Mostly all of them are positive, with customers praising the company’s excellent customer service, expertise, and professionalism.

patriot gold group reviews

Business Consumer Alliance (BCA):

On BCA, Patriot Gold Group has again 5 out of 5-star ratings based on only 17 customer reviews. All the reviews are positive. Here also customer praised the services of the company. There they have an AA company rating on the BCA website.

Consumer Affairs:

On Consumer Affairs, Patriot Gold Group has again 5 stars out of 5-star ratings based on 146 customer reviews. The majority of the reviews are favorable, with customers commending the company’s customer service, knowledge, and prompt delivery.

patriot gold group reviews

Are There Any Patriot Gold Group Complaints? Should You Be Concerned?

Like any company, Patriot Gold Group has received some complaints from customers. However, these complaints appear to be relatively few and far between, and the company has made an effort to address them promptly and professionally.

Most of the complaints are related to issues with delivery or shipping. While others are related to the pricing or quality of the products. However, it is worth noting that these types of issues are not unique to Patriot Gold Group and can occur with any precious metals dealer.

Overall, while there have been some complaints about Patriot Gold Group, they do not appear to be indicative of any widespread or systemic issues. As with any investment, it is important to conduct your own research and due diligence before making any decisions. It is also needed to consult with a financial advisor to determine if investing in precious metals is appropriate for your individual financial goals and risk tolerance.

Some Positive Customer Reviews From Various Online Business Rating Websites:

#1. Dixon M. reported that his transaction with Patriot Gold Group went seamlessly, and he received an exceptional deal. As a result of his positive experience, he expressed a desire to do more business with them in the future.

#2. Wes Cook expressed his appreciation for the incredible team at Patriot Gold Group. They were instrumental in assisting him with rolling over his TSP into a self-directed IRA. They even covered the associated fees. Furthermore, they waived the cost of storage for his metals, making the entire process hassle-free.

#3. One of its customers says that the organization was fantastic in assisting me with my stock-based 401k and transitioning it to a gold/silver-backed 401k. They were excellent communicators and provided a step-by-step walkthrough of the entire process.

#4. Mike M. reported that this company was very helpful, straightforward, and honest. As a result of their guidance and expertise, he felt confident and comfortable moving his funds into hard assets.

#5. According to Sher Zieve, their business team is knowledgeable about its products and provided a friendly and helpful experience. She found the purchasing process easy and comfortable. She strongly recommends Patriot Gold Group to anyone interested in buying gold and/or silver.

patriot gold group reviews

Some More Positive Reviews:

#1. Jaime Rios reported that all of his questions were answered promptly, and he received helpful guidance in navigating the account opening and transferring funds from a previous IRA account.

patriot gold group reviews

#2. Elizabeth Robertson reported that the staff at Patriot Gold Group was very courteous and informative. There was no pressure to make a purchase. The process was easy and straightforward. As a result, she now feels confident that her assets are secure and poised for significant growth. She expressed her desire to make another purchase soon.

#3. According to John Ferrara, Andy was very responsive. He was quick to answer phone calls and emails, and he took the time to answer questions and provide clear explanations.

patriot gold group reviews

#4. Clayton Mills reported that he had a positive experience working with Matt McGwinn. According to him, Matt was helpful throughout the entire process, and everything went smoothly.

patriot gold group reviews

#5. According to Dixon M., all of his questions were answered, and he was very pleased with his purchase. He got a great deal, and the transaction was seamless. Additionally, he mentioned that his coins look stunning.

Is Patriot Gold Group Legit?

Yes, Patriot Gold Group is a legitimate company that has been in business for & years. They are a reputable precious metals dealer that has an accreditation from the Better Business Bureau. Also, they have an A+ rating, and they have also received positive reviews from their customers on other websites too.

Patriot Gold Group is committed to transparency and ethical business practices, and they provide educational resources to help their customers make informed decisions about their investments. They also offer a range of products and services that cater to the needs of investors who are interested in adding physical precious metals to their portfolios.

However, the company doesn’t offer Platinum and Palladium for IRA investments. Both of them are amazing precious metals and are quite popular among investors. Recently, both of those metals have become an integral part of modern gold IRAs as they enable diversification of the portfolio.

Furthermore, the company’s website has several incomplete sections. That’s not a good sign. It indicates the company might be a bit “careless” or “unprofessional”.

Should You Invest with Patriot Gold Group?

Personally, I don’t recommend Patriot Gold Group.

While the company has specialization in gold IRA, it doesn’t offer a proper precious metals IRA to its customers.

With them, you are only limited to gold and silver investments. If you’re looking to safeguard your wealth, you’d want to have a more diverse portfolio. And for that, you’d need Platinum and Palladium.

Also, the company’s website had many bugs and flaws.

This can be rather alarming for any new investor as it indicates the company doesn’t care much about its accessibility.

I recommend checking out our top recommended gold IRA providers. There, you can also find the top gold IRA company of your state according to reviews.

Have you dealt with Patriot Gold Group? Share your experience below!