Bold Precious Metals Reviews

Bold Precious Metals Reviews
Bold Precious Metals
BOLD Precious Metals is a relatively new precious metals dealer. They are a family-owned operation. However, the company doesn't have much online presence and suffers from a serious lack of transparency issue.
Fees & Charges
Honesty & Transparency
Customer Service
Decent product selection
Free shipping on orders above $199
A newcomer in the industry
Lack of transparency
Limited product selection
Few reviews available on third-party platforms
No gold IRA services
Expert Score

What are Bold Precious Metals?

Bold Precious Metals is a family-operated business based in Austin, Texas. It specializes in the sale and distribution of precious metals. They have been in the precious metals industry for 7 years. Bold Precious Metals is a company that specializes in the sale and distribution of precious metals, particularly gold and silver bullion. They offer a wide range of products. This includes coins, bars, rounds, and collectibles, sourced from reputable mints and manufacturers around the world.

BOLD Precious Metals company logo

Bold Precious Metals focuses on providing high-quality, investment-grade precious metals to both individual collectors and investors.

They cater to customers who are interested in diversifying their investment portfolios or acquiring physical assets as a store of value. The company prides itself on offering a wide selection of products, competitive pricing, and exceptional customer service.

They strive to make the process of buying and owning precious metals accessible, transparent, and secure. Bold Precious Metals also provides educational resources and market insights to help customers make informed decisions regarding their precious metals investments.

People Behind Bold Precious Metals:

Bold Precious Metals, a company specializing in the sale and distribution of precious metals, has gained recognition through its offerings. However, one of the drawbacks is the lack of information about its founder and management team on its official website. This missing information leaves a gap in understanding the individuals behind the company’s operations and decision-making processes.

Mr. Ryan E Cochran. BOLD Precious Metals ownwer

According to the Better Business Bureau (BBB), the owner of Bold Precious Metals is listed as Mr. Ryan E Cochran. Alongside him, Mr. Matthew L. Cochran Sr. serves as the manager, contributing to the overall management and organization of the business. Additionally, Mr. Eric R. Bass holds the role of Managing Member within the company’s management team.

Despite the lack of readily available information about the founder and management team on the website, Bold Precious Metals continues to provide customers with a wide range of high-quality precious metal products.

How to Invest in Bold Precious Metals IRA?

No, you can not invest in Bold Precious Metals IRA. Because the company is planning to launch this service. They are currently operating without this service.

BOLD Precious Metals gold IRA

Bold Precious Metals is currently in the process of developing a new service. That aims to assist customers in setting up their own self-directed Precious Metals IRA. The objective is to make the process of purchasing and depositing physical bullion products into their IRA account as easy as possible.

However, I don’t recommend opening an IRA with them. Why? Because there are plenty of better options available for you.

Opening a precious metals IRA is a major decision. You should go with a more experienced and specialized service provider.

That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer of your state and choose accordingly.

Also, the list will help you understand what the industry’s best has to offer and what you might miss out on.

Bold Precious Metals Products:

Bold Precious Metals offers a comprehensive catalog of investment products, catering to investors interested in diversifying their portfolios with precious metals. Their inventory includes a variety of palladium, platinum, gold, and silver coins. Investors looking to add bullion to their portfolios will find a wide selection of options available through Bold Precious Metals.

BPM products

The company’s inventory features some popular coins. Some notable examples, among others, include the Silver American Eagle, Platinum Canadian Maple Leaf, Gold American Buffalo, Platinum Kangaroo, Gold Canadian Maple Leaf, and the Gold American Eagle.

These coins not only hold intrinsic value but are also recognized and accepted for investment purposes. Bold Precious Metals provides investors with the opportunity to incorporate precious metals into their retirement savings strategies. It’s important to note that the examples mentioned above represent just a fraction of the diverse selection of bullion available through Bold Precious Metals.

Customers can explore their catalog to discover additional options that align with their investment goals and preferences.

Bold Precious Metals Fees and Charges:

Bold Precious Metals offers free shipping on eligible US domestic orders. To be eligible, the order must have a value of $200 or more. It’s important to note that the value of Merch items and the Welcome Pack cannot be included to reach the shipping minimum. For orders below $200, there is a shipping fee of just $6. If you prefer expedited shipping, an additional $7 fee will be applied at checkout.

Orders with a value exceeding $760 are shipped with a free signature required option. Customers can also choose to add signature confirmation for orders below $760, at a cost of $3. This option is recommended by the company to protect against delivery loss or theft. According to USPS rules, someone above the age of 21 years must sign for the package.

BPM does not charge sales tax on the sale of numismatic or bullion products in any state. However, sales tax is applicable to customers in other product categories. But it is only charged on Texas residents. Pricing for products varies depending on factors such as total mintage, demand, design, and origin of the mint. Similar products may have different prices due to these factors.

Multiple payment options are available for transactions. Some of which include bank cards, checks, and PayPal.

Companies like Augusta charge ZERO fees for up to 10 years and allow you to choose your own gold & silver.

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Bold Precious Metals Reviews and Complaints:


On Trustpilot, Bold Precious Metals has 3.9 stars out of 5-star ratings based on only 11 customer reviews. Most of the reviews are positive, with customers praising the company’s customer service, expertise, and quick shipping. They are in a great state on this website.

BOLD Precious Metals Trustpilot

Better Business Bureau (BBB):

On the Better Business Bureau website, Bold Precious Metals has an A+ rating and 3.86 stars out of 5-star ratings based on 42 customer reviews. There are both mixed positive and negative reviews. They have been in the industry for 7 years. A total of 13 complaints have been closed in the last 3 years. This business is also BBB accredited.

BOLD Precious Metals BBB rating. They have BBB accreditation as well.

Google Reviews:

On Google, Bold Precious Metals has 4.0 stars out of 5-star ratings based on customer reviews. There are a total of 55 customer reviews on Google, and most of them are positive, with customers praising the company’s excellent customer service, professionalism, and expertise.

BOLD Precious Metals rating on Google reviews

Are There Any Bold Precious Metals Complaints? Should You Be Concerned?


There are plenty of Bold Precious Metals complaints available online.

They are relatively new in the precious metals industry. Being a newcomer, they may not have established the same level of reputation and track record as more established companies in the industry. This could potentially be a factor to consider when evaluating their credibility and experience.

BPM has received multiple complaints on BBB and other consumer platforms

BPM has received several unresolved complaints from customers. There are also several unresolved negative reviews on different platforms. Our #1 rated gold IRA company has ZERO unanswered complaints on BBB.

Moreover, BPM has limited stock of platinum and palladium. This may be a concern for customers specifically interested in these metals. As the limited selection can restrict their investment options and potential for diversification.

Most of the complaints are regarding poor customer service and shipping times. The following section will shed more light on the various negative reviews they have received:

Some Consumer Complaints From Various Platforms:

#1. Brian shares his dissatisfaction with the company’s shipping process. He states that the shipping is slow and despite paying the bill, he is still waiting for over two weeks for his order to be delivered. He mentions a specific incident where he placed an order on February 3 and received it on March 20 of the same year, indicating a significant delay.

Brian's complaint against BPM for slow delivery times

#2. Archie recounts a frustrating experience with BPM. She received the incorrect item in her shipment and attempted to contact the company through their online form but received no response. After calling their customer service, she was promised a return slip that was never sent, and she did not hear back from the company. Archie expresses her dissatisfaction with the lack of resolution and emphasizes the importance of rectifying mistakes.

Screenshot of BBB complaint for wrong delivery

#3. J.W. expresses a negative opinion about the company, pointing to the company as “trash.” They draw a comparison to Penn Metals and caution others to be cautious when conducting business with them. J.W. hints at the possibility of sharing more details or experiences in the future.

Fraud complaint against BPM on Google reviews

#4. Stress Balls express their disappointment with the customer service provided by this company, describing it as terrible. They also mention experiencing excessively long shipping times, which further adds to their dissatisfaction. Stress concludes by stating that they will not use the company’s services again in the future.

Screenshot of BBB complaint against Bold Precious Metals

#5. Mechler shares his experience with the company, revealing that he ordered 5 two-ounce rounds but received 5 one-ounce rounds instead. He decided to return the incorrect items, which the company acknowledged receiving. However, when he tried to contact them through mail and phone, he received no response. Roy expresses his concern about the situation and plans to update others once he receives the correct items or obtains a refund.

Google complaint against BPM

Additional Complaints You Must Read:

#1. Joseph D expresses disappointment with BPM. He shares that he encountered an issue with his purchase of (33) 2020 American Silver Eagles. Despite the pricing structure indicating a discounted price of $29.10 for each coin when buying 20 or more, he was charged $29.41 per coin. He contacted the company for a resolution and was promised a store credit, which was never received. Joseph expresses concern for the company’s future and draws a parallel to the Tulver incident.

Joseph complains about fraud of Bold Precious Metals on BBB

#2. Clifford expresses his disappointment with Bold Precious Metals, stating that he has not yet received his purchase despite being told it would arrive on March 21st. He emphasizes his frustration with the delayed delivery of goods that were promised to him. Clifford mentions that although the company offers competitive prices, the prolonged delivery time greatly impacts his overall experience.

Bold Precious Metals BBB complaints about poor delivery

#3. Order Support recounts their experience with Bold Precious Metals, highlighting his purchase of a random year platinum maple.

Although the coin met his expectations, he express disappointment in the company’s failure to respond to customer inquiries. Despite reaching out through a web form and email, he received no communication from the company.

He states his decision to refrain from future purchases and advises others to do the same. His dissatisfaction is such that he would rate the company with zero stars if given the option.

BPM complaint on BBB alleging fraud and poor shipping times.

#4. Carl C provides a mixed review of his experience with them. While he appreciates the well-designed website and satisfactory prices, he expresses frustration with the slow shipping process following payment clearance and the company’s inadequate communication.

It took a week for the shipment to be initiated after his bank confirmed payment. Carl states that he does not feel comfortable conducting further business with the company, despite his initial small purchase.

Bold Precious Metals BBB complaints screenshot

Some of Their Positive Reviews:

#1. John shares his experience of making a silver transaction with Bold Precious Metals. He approached it as a test run, spending around $250 on a handful of coins, partly to verify if the negative reviews were justified (suspecting that some reviews might be fake).

He received the items in a timely manner, and they matched the provided descriptions. As a result, Bold Precious Metals has earned repeat business with him. John concludes by expressing his intention to provide an update in the event of a negative experience.

Bold Precious Metals silver review

#2. Andy Reiner describes his great experience with Bold Precious Metals, highlighting the wide range of options available for selection. He found it easy to choose exactly what he wanted to purchase. Additionally, the checkout process was straightforward and hassle-free. Andy further notes that his order arrived promptly, reflecting the company’s efficient shipping.

Positive BPM review praising their checkout process.

#3. KS shares their consistently positive experiences with Bold Precious Metals, noting that they have always had pleasant interactions with the company. They appreciate the great selection of products, competitive prices, and excellent service provided by Bold.

Bold Precious Metals reviews on Trustpilot.

#4. Mike J. affirms that the product he received from Bold Precious Metals was beautiful and matched the description provided. He expresses appreciation for the great service and fast shipping he experienced. Mike states his intention to continue doing business with Bold in the future.

Positive BBB review on Bold

#5. Mina expresses her satisfaction with the extremely quick and helpful customer service provided by Bold Precious Metals. She confirms that the products she purchased were precise as described, and she appreciates the very good tracking updates that kept her informed throughout the shipping process.

Mina praises the customer service of BPM on BBB

Some More Positive Reviews:

#1. Tom C commends Bold Precious Metals as being easy to do business with. He appreciates the excellent options available and competitive prices offered by the company. Tom also mentions his positive experience navigating their website, finding it user-friendly and straightforward for placing orders.

Tom says BPM is very easy to do business with.

#2. Steven K describes his experience with Bold Precious Metals as “most excellent.” He emphasizes that ordering something rare and unique was made easy through their platform. He also highlights the secure payment process and expresses continued admiration for Bold’s ability to impress.

Steven's positive review of BPM on BBB.

#3. Donald B praises the fast shipping provided by Bold Precious Metals and expresses satisfaction with the appearance of the coin received. He states that it was exactly what he wanted and goes on to recommend the company to all of his friends.

Donald's review of BPM. He praises the quick shipping of this company.

#4. Douglas J expresses his utmost confidence in Bold Precious Metals, stating that he feels secure every time he places an order with them. He commends the company for its top-notch selection of precious metals and describes the delivery process as dependable and effortless.

Bold Precious Metals reviews on BBB. Douglas praises their delivery times.

#5. Brain Welling shares his positive experience with Bold Precious Metals, expressing satisfaction with his first purchase from the company. He received his order promptly and was pleased with the level of protection provided for the items. Welling concludes by stating that he plans to make future purchases from Bold Precious Metals.

Positive Bold Precious Metals review on Google.

Bold Precious Metals Reddit Reviews

The majority of customers on Reddit have praised the company’s services, including shipping and prices.

Are Bold Precious Metals Legit? Should You Invest With Them?

No, I don’t think you should invest with them.


  • Decent product selection
  • Free shipping on orders above $199


  • A newcomer in the industry
  • Lack of transparency
  • Limited product selection
  • Few reviews available on third-party platforms
  • No gold IRA services

While it’s true that Bold Precious Metals is a legitimate bullion dealer there are some aspects that may raise concerns among investors. For example, the company is not offering IRA investment options and has limited information about the founder and management team on their website. Furthermore, they have limited stock for certain metals and a severe lack of customer reviews on online rating websites.

So, while I would say they are a prominent precious metals dealer, they are certainly not the best.

To learn about the best, I recommend checking out my top gold IRA recommendations.

Alternatively, you can view the top-rated gold IRA company of your US state below: