Boston Bullion Reviews 

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What is Boston Bullion?Boston Bullion Locations, Timings, Email, Phone, Services

Boston Bullion is a precious metals dealer with a Massachusetts storefront. The company is a small business run primarily by the founder and owner. They have a long history and a reputation for making high-quality products.

Boston Bullion Logo

Boston Bullion offers a variety of precious metals, including gold, silver, and platinum. It was founded in Boston, Massachusetts in 2006. The company claim since then has provided customers with high-quality precious metal items and services.

Boston Bullion is also a member of the American Numismatic Association, an organization committed to the study of coins, currencies, medals, tokens, and similar items from all cultures throughout history, including now. 

The company also provides a variety of services in addition to precious metals, such as shipment and storage.

  • Address: 127 Cambridge St #1A, Burlington, MA 01803, United States
  • Timing: Mon-Fri, 9:30 AM – 5:30 PM
  • Phone: 781.710.8419
  • Email:
  • Website:

People Behind Boston Bullion: CEO, Owner, Co-Founders & MoreWho owns Boston Bullion? What is the management team behind Boston Bullion?

According to sources, Boston Bullion is run by its founder Kenneth Murbhy and his brother Richard Murphy, who also claims to be a co-owner. There is only a brief introduction to Kenneth on the official website, and there is no information on any other members or even his brother Richard Murphy.

Kenneth Murphy: Founder & President

Founder & President Kenneth Murphy

Kenneth Murphy, the company’s founder, had a personal financial interest in gold and silver. He got more interested in studying the history of gold and silver, as well as their relevance in the US monetary system, early on in his own investing.

Boston Bullion Products: Bullion Coins, Bars, And Rare CoinsAll products offered by Boston Bullion

Boston Bullion provides a wide range of products and services. They sell coins, bars, and rounds of gold, silver, platinum, and palladium. They also sell bullion from recognised mints such as the American Eagle series and the Canadian Maple Leafs.

Boston Bullion also offers secure precious metals storing facilities in Massachusetts and New Hampshire.

Some of the products offered by Boston Bullion include:

Gold Products

Boston Bullion Gold Products
  • 1 kilo Gold Bars
  • Perth Mint 1-ounce gold bars
  • 1-ounce Valcambi gold bars
  • 250-gram gold bars
  • Canadian Cougar 1-ounce coin
  • Canadian Wolf 1-ounce coin

Silver Products

Boston Bullion Silver Products
  • Patriot Silver 100-ounce bar
  • Patriot Silver kilo bar
  • 1-ounce silver bar
  • Don’t Tread On Me 1-ounce coin
  • Silver Eagle 1-ounce coin
  • Silver Grizzly 1-ounce coin

Platinum Products

Platinum Products
  • Platinum Bar 1 ounce
  • Eagle 1-ounce coin
  • Maple 1-ounce coin
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Palladium Products

  • PAMP bar 10 ounce
  • PAMP bar 1 ounce
  • Maple 1-ounce coin

Silver Bullets

Boston Bullion offers silver bullets that are .999 fine silver and are available in a variety of sizes.

Can You Invest in Boston Bullion IRA?Do They Offer A Precious Metals IRA?

Time needed: 15 days

To invest in a precious metals IRA through Boston Bullion, here are the general steps:

  1. Open a Self-Directed IRA

    Select an IRA company that handles opening precious metals IRA accounts and fill out an application. You can work with Boston Bullion to recommend an IRA company and provide the necessary paperwork. However, I don’t recommend doing so.

  2. Fund Your IRA

    Once you have selected an IRA company, you can move your funds into your new IRA account. You can work with the IRA company representative to transfer or rollover funds into the new account.

  3. Select a Precious Metals Dealer

    One of the forms you need to fill out along the way is typically called a Buy Direction Letter. This is where you list the precious metals dealer you have selected, such as Boston Bullion

  4. Decide Which Precious Metals to Purchase

    You can choose to invest in gold, silver, platinum, or palladium for your IRA. There are some restrictions regarding fineness requirements and allowable coin types, so it’s important to get guidance from Boston Bullion in this area.

  5. Place Your Order

    Once the funds are available in your IRA account, you can call them to place your order for the desired precious metals.

However, I don’t recommend opening an IRA with them. Why? Because there are plenty of better options available for you.

Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer in your state and choose accordingly.

Also, the list will help you understand what the industry’s best has to offer and what you might miss out on.

Boston Bullion Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?

Shipping & Other Fees

Boston Bullion offers free shipping on all orders over $99, and they accept credit cards, PayPal, and bank wire transfers as payment methods.

The company also claims that its brokerage fee and shipping & handling fees are quoted as part of the customer’s order. There are no additional charges, fees or commissions. The price the clients are quoted is the price they will pay.

Return Policy

Boston Bullion further asserts that all of its items are offered as bullion, avoiding the need for returns. If clients are dissatisfied with their order for any reason, they should contact the company within three days of receipt and they will do everything possible to make it right. All other sales are final.

Companies like Augusta charge ZERO fees for up to 10 years and allow you to choose your own gold & silver. Boston Bullion on the other hand provides fewer options.

>>>Get in touch with the #1 rated gold IRA company of 2023<<<

Boston Bullion Reviews and Complaints: BBB, Yelp, GoogleRead all the Boston Bullion reviews & complaints on Boston Bullion

Better Business Bureau (BBB)

Boston Bullion has an A+ rating with 5 out of 5 stars on the Better Business Bureau (BBB) based on 6 customer reviews. According to the BBB, the business is accredited, and there have been no customer complaints. The company has been in business for 17 years.

Better Business Bureau review & rating


Boston Bullion has received a 4.5-star rating out of 5 on Yelp, which publishes crowd-sourced reviews about businesses. There are a total of 9 customer reviews, most of which are favourable, praising the company’s honest responses as well as quick and easy services.

Boston Bullion Reviews & ratings on Yelp

Google Reviews:

Boston Bullion has a good star rating of 4.6 out of 5 on Google, based on multiple customer reviews. There are mostly favourable customer reviews praising company owner Kenneth Murphy’s honesty and responsiveness to all of the customers’ inquiries. However, there are a few negative reviews as well.

Google rating & reviews
Boston Bullion has received #6 complaints on Google

Boston Bullion has received several unresolved complaints from customers. There are also several unresolved negative reviews on different platforms. Our #1 rated gold IRA company has ZERO unanswered complaints on BBB.

Boston Bullion has no reviews or ratings on other platforms such as Trustpilot, Trustlink, BCA, ConsumerAffairs, or Sitejabber, which is noteworthy given the company’s long history. This lack of online presence clearly raises concern.

Positive Reviews:

#1. A customer talked about his experience purchasing gold and silver, stating he was unsure what to expect. He next contacted Boston Bullion, whose owner, Ken, was polite and knowledgeable. The customer showed up without making an online purchase but he did have some inventory to show and sell. He advised that If you don’t purchase ahead of time make sure you bring cash. lastly, he added it was a Great experience and great service.

Positive customer review

#2. Another client spoke about his first silver purchase, adding that the owner taught him everything he needed to know in a 5-minute time and advised him on what to buy and what not to buy. He also stated that he will be going to him for all of my future purchases.

Positive customer review

#3. A customer also expressed his appreciation for Kenneth, stating that he is a great guy who is easy to do business with. The customer strongly recommends this company.

Positive customer review

Negative Reviews:

#1. A dissatisfied client stated that she contacted Kenneth to sell a coin and he was on the phone; she could have waited for him to get off the phone, but he preferred to do it simultaneously. As soon as she handed him her coin, he looked at her as if she was high and told her no, then turned and continued talking on the phone as if she didn’t matter.

She had a lot more coins to show him, but she couldn’t care less about giving him any of her time after that, and the customer also added that if Kenneth is reading this, he should talk to his clients with respect and tell them what he’s interested in. She ended by saying that if something like this happens to you, you should leave this company.

Negative Customer Review

#2. Another dissatisfied customer stated that this company provides the worst customer service. After numerous phone calls and emails inquiring about how to get some coins, he decided not to make any purchases from this place.

The guy who responded to his emails was rude and unprofessional. The client further stated that there is no specialist on coins and that this business will not spend any time with you replying to questions via phone or email. Don’t spend your time with Boston Bullion if you’ve never ordered from them before.

Negative Customer Review

#3. A customer stated that if he could go lower with stars, he would do so. He purchased a coin set a year ago and no longer had any use for it. Later, the buyer went to sell it back to them, and they offered him $30 for both while he paid $150 for both. He added he will never do business with them again.

Negative Customer Review

Is Boston Bullion Legit? Should You Invest With Them?Is Boston Bullion scam or legit? Are they worth it?

No, I don’t recommend investing with them.



  • Positive customer reviews
  • BBB-accredited
  • Honest customer-owner


  • No Trustpilot ratings & reviews
  • Lack of transparency
  • No information about its Team member
  • Typical business is usually done at the Boston storefront rather than online

Boston Bullion is not a scam it is a  precious metals dealer in the New England area. You can do business with them by visiting their Cambridge, Massachusetts storefront.


It is crucial to remember that Boston Bullion is a small business, and most of its customers appear to be local. Other precious metals dealers have larger staffs and conduct the majority of their business online. If you live outside of New England, you might wish to work with one of these.

Each state has its own regulations and rules, so we’ve sorted and found the best Gold IRA company for each state.

Find the best Gold IRA company in your state