Desert Gold Exchange Reviews

Desert Gold Exchange
Desert Gold Exchange
Although Desert Gold Exchange has over a decade of industry experience, they still need to make a lot of improvements to compete with the industry leaders. Personally, I don't think they are the best.
Fees & Charges
Honesty & Transparency
Customer Service
Product Selection
With 14 years of industry experience
No BBB accreditation and Trustpilot rating
Limited online presence
Limited range of products
Lack of resources
Expert Score

What is Desert Gold Exchange?Desert Gold Exchange Locations, Timings, Email, Phone, Services

Desert Gold Exchange is a recognised dealer well-known for its expertise in precious metals, especially gold, silver, and platinum bullion coins and bars. The company’s primary purpose is to assist clients in creating well-rounded investment portfolios that include these significant commodities.

Desert Gold Exchange logo

The company is distinguished by its commitment to client success by delivering a selection of certified rare coins and numismatics in addition to typical bullion offers. This wider set of possibilities provides complexity and possible benefits to clients’ investing strategies.

The operations of Desert Gold Exchange are managed by a team of experienced financial professionals. These experts share their knowledge and insights with clients, assisting them in developing investing strategies that are suited to their specific financial goals.

  • Address: 22601 N 19th Ave #208, Phoenix, AZ 85027, United States
  • Phone: +1 888-852-4343
  • Fax: 1-310-571-0194
  • Website:
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People Behind Desert Gold Exchange: CEO, Owner, Co-Founders & MoreWho owns Desert Gold Exchange?

On its website, the company does not disclose any information to its management team. However, after digging a little more, we discovered a couple of team members’ LinkedIn profiles.

Gene Miller: Director of Operation

Desert Gold Exchange team member

Gene Miller is the Director of Operations of Desert Gold Exchange. Miller was the Director of Operations of the Republic Monetary Exchange prior to joining DGE.

He is also the CEO of Tektone IRA LLC, a company that specialises in Self-Directed IRAs. Grace Miller is also the Vice President of DGE.

Sharon DeShane: Bookkeeper/Office Manager

Sharon DeShane works at DGE as a Bookkeeper and Office Manager. She has been with the company since 2011. Sharon is currently based in Glendale, California.

Aside from this, there was no information discovered about any individual working for this company.

Desert Gold Exchange Products: Bullion Coins, Bars, And Rare Coins

Desert Gold Exchange provides a variety of products. Gold bullion comes from American Eagle coins or from various countries across the world. Bullion is the least expensive way to buy gold.

Private gold is also available from DGE. These are unminted gold coins from before 1933. This sort of gold has no government reporting requirements.

DGE also sells silver coins that are IRA-eligible.

Desert Gold Exchange products

The company offers IRA-approved products such as American Eagle coins. Investors can also purchase others.999 pure coins. Proof coins are also available from DGE. However, they fail to provide sufficient details on their products, which may raise concerns among potential investors.

How to Invest in Desert Gold Exchange IRA?Step-by-step guide for investing in Desert Gold Exchange IRA

To invest in a precious metals IRA through Desert Gold Exchange are the general steps:

  1. Open a Self-Directed IRA

    Select an IRA company that handles opening precious metals IRA accounts and fill out an application. You can work with Desert Gold Exchange to recommend an IRA company and provide the necessary paperwork. However, I don’t recommend doing so.

  2. Fund Your IRA

    Once you have selected an IRA company, you can move your funds into your new IRA account. You can work with the IRA company representative to transfer or rollover funds into the new account.

  3. Select a Precious Metals Dealer

    One of the forms you need to fill out along the way is typically called a Buy Direction Letter. This is where you list the precious metals dealer you have selected, such as Desert Gold Exchange.

  4. Decide Which Precious Metals to Purchase

    You can choose to invest in gold, silver, platinum, or palladium for your IRA. There are some restrictions regarding fineness requirements and allowable coin types, so it’s important to get guidance from Desert Gold Exchange in this area.

  5. Place Your Order

    Once the funds are available in your IRA account, you can call them to place your order for the desired precious metals.

However, I don’t recommend opening an IRA with Desert Gold Exchange. Why? Because there are plenty of better options available for you.

Opening a precious metals IRA is a major decision. That’s why I suggest checking out our top gold IRA providers list. There, you can find the best precious metals dealer in your state and choose accordingly.

Also, the list will help you understand what the industry’s best has to offer and what you might miss out on.

Desert Gold Exchange Fees and Charges: Do they overcharge?What are their fees? Do they have hidden fees?

The absence of fee listings on Desert Gold Exchange’s website is important to note, which may raise a red flag for potential clients looking for transparency and clarity in their investing choices.

While fee structures are important for investors to examine the overall cost and potential returns of their investments, a lack of this information up front could possibly hinder those considering Desert Gold Exchange as their precious metals dealer.

Many respected financial institutions and investing platforms, on the other hand, prioritise transparency by openly posting fee schedules on their websites. This approach not only builds trust but also enables investors to make well-informed decisions based on an in-depth understanding of costs and potential benefits.

Potential clients may find it beneficial to speak with Desert Gold Exchange’s customer service or representatives directly to acquire a better knowledge of the price structure and associated fees.

Companies like Augusta charge ZERO fees for up to 10 years, allowing you to choose your gold & silver. The Metal Exchange on the other hand provides fewer options.

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Transparency is Important

All gold IRA companies are NOT the same. We’ve done the hardwork for you and found the most transparent gold IRA company with the highest rating by customers.

Desert Gold Exchange Reviews and Complaints: BBB, Trustpilot, Sitejabber

Better Business Bureau (BBB)

Desert Gold Exchange reviews on BBB

Desert Gold Exchange holds an A+ rating on the Better Business Bureau (BBB) website, although it’s worth noting that this rating is based on zero customer reviews. Notably, the business is not accredited by the BBB. According to BBB records, the company has been in operation for over 14 years.

The absence of any customer reviews over such an extended timeframe might raise questions about the company’s reputation and credibility.


DGE has a 1-star rating on Yelp, which is based on one customer’s complaint. 1 rating and complaint may raise questions about the company’s performance. A genuinely respectable and quality-driven company, on the other hand, tends to receive positive reviews showing customer satisfaction.

In the case of this company, the lack of positive feedback may raise concerns about how satisfied customers are with their experience.

Furthermore, the absence of reviews on platforms such as Trustpilot and other rating platforms adds another layer of concern.

Desert Gold Exchange Legit? Should You Invest With Them?Is Desert Gold Exchange a scam or legit? Are they worth it?

Desert Gold Exchange is a legit precious metals dealer. They provides a variety of products. However, Little information is available on them online. I have shared all that I found with you.

While the company offers a range of products and maintains legitimacy as a precious metals dealer, the limited online information, lack of fee transparency, and minimal customer reviews could collectively contribute to a sense of caution among potential customers, warranting thorough research and due diligence before making investment decisions.

Before you make any final decision, I recommend checking out our top gold IRA providers.

There, you will find out what the industry’s best has to offer. Also, it will ensure you make an informed decision.


  • They have been in this industry for 14 years


  • No BBB accreditation and Trustpilot rating
  • Limited online presence
  • Limited range of products
  • Lack of resources

Or, you can check out the best gold dealer in your state below:

Each state has its regulations and rules, so we’ve sorted and found the best Gold IRA company for each state.

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